Furniture Merchant Wholesalers · Oklahoma

4769-9692-Customer Care Center

Oklahoma City, OK · ~21 workers · 2 years of OSHA Injury Tracking Application data.

F
Failing Safety Record
13.7
Avg TCR
2.2
Industry avg
0
Fatalities
Subscribe to safety-record updates (RSS)

The verdict

4769-9692-Customer Care Center runs at 623% of its industry's injury rate - far more dangerous than the typical Furniture Merchant Wholesalers workplace, earning a grade F.

4769-9692-Customer Care Center: 13.7 TCR = 623% of Furniture Merchant Wholesalers BLS 2.2 · 2y Form 300A (see methodology below)

4769-9692-Customer Care Center safety composite

4769-9692-Customer Care Center scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on total case rate (tcr) (safer than 12%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

23/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 13.7 per 100 workers

Safer than 12% of industry peers

DART rate
F 9.85 per 100 workers

Safer than 15% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−7.7

2018→2021

4769-9692-Customer Care Center injury rate improved

4769-9692-Customer Care Center's TCR fell 7.7 from 17.6 in 2018 to 9.8 in 2021. Peak filing year was 2018 at 17.6 TCR. In 2021, DART was 0.72× this establishment's average TCR (severity share of cases).

2018=17.6 · 2021=9.8

OSHA ITA Form 300A scorecard

Establishment book 423210 · Oklahoma City, OK ABOVE-IND · SMALL

Grade F · TCR 13.7 · 623% of ind

  • DART 9.8 DART
  • RANK #5/5
  • PHOTO 4829-10091
  • BOOK 2y book
  • INJ 3 inj
  • SIZE ~21 FTE

Nearest TCR peer: 4829-10091 (0.2 TCR gap)

Read with this employer → · Industry book → · Oklahoma employers → · Look up another →

4769-9692-Customer Care Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows 4769-9692-Customer Care Center averages 13.7 TCR (623% of the Furniture Merchant Wholesalers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

4769-9692-Customer Care Center TCR series: 2018=17.6 · 2021=9.8 · BLS 2.2

Where 4769-9692-Customer Care Center falls in its industry

638 Furniture Merchant Wholesalers establishments

Safer than 12% of graded establishments in this industry, whose median TCR is 6.2.

More dangerous than peersSafer than peers

Narrower to Oklahoma alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 5 Furniture Merchant Wholesalers employers in Oklahoma.

4769-9692-Customer Care Center (21 employees, TCR 13.7) among 29 same-industry peers, split at the industry median of 32 employees and a TCR of 6.2 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 050100150200250 0510152025 Average employees Total Case Rate 4769-9692-Customer Care Center
4769-9692-Customer Care Center (21 employees, TCR 13.7) among 29 same-industry peers, split at the industry median of 32 employees and a TCR of 6.2

4769-9692-Customer Care Center has fewer employees than the Furniture Merchant Wholesalers median and a higher injury rate than the industry's median TCR of 6.2. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 9.8 9.8 0 2 0
2018 17.6 5.8 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

423210 · OK · Oklahoma City

638 Furniture Merchant Wholesalers employers nationwide with a credible TCR · 5,320 rated employers in Oklahoma with headcount on file · 1,293 employers in Oklahoma City, OK · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR 4829-10091 13.9 TCR
NAICS-TCR 4769-21-WILLIAMS SONOMA 13.5 TCR
NAICS-TCR 4769-837-WILLIAMS SONOMA 13.9 TCR
NAICS-TCR 4769-738-POTTERY BARN 13.5 TCR
STATE-SIZE CLENNEY EAST SOW FARM -EST 21 FTE
STATE-SIZE Cotton Growers Gin 21 FTE
STATE-SIZE Lindsay 21 FTE
STATE-SIZE Rig 126 21 FTE
CITY-NEAR North America Fulfillment Centers (FCs) : OKC1 3,710 FTE
CITY-NEAR Amazon.com Services LLC - OKC1 3,462 FTE
CITY-NEAR St. Anthony Hospital 3,417 FTE
CITY-NEAR OK005 3,027 FTE
NAT-TCR Medicalodges Kansas City Post-Acute 13.7 TCR
NAT-TCR Northwood Manor 13.7 TCR
NAT-TCR Washington Street Management, LLC 13.7 TCR
NAT-TCR 266336-Min-University Sta 13.7 TCR
NAT-SIZE Hines Hampshire Yard 21 FTE
NAT-SIZE Lusco Corp 21 FTE
NAT-SIZE SouthernCarlson - Grimes 21 FTE
NAT-SIZE IFS-CA-SoCal 21 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2018. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.