Call Center · Texas
5307 El Paso Call Ctr
El Paso, TX · ~77 workers · 3 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.3
- Avg TCR
- 4.5
- Industry avg
- 0
- Fatalities
The verdict
5307 El Paso Call Ctr runs at 7% of its industry's injury rate - far safer than the typical Call Center workplace, earning a grade A.
5307 El Paso Call Ctr: 0.3 TCR = 7% of Call Center BLS 4.5 · 3y Form 300A (see methodology below)
5307 El Paso Call Ctr safety composite
5307 El Paso Call Ctr scores strongest on total case rate (tcr) (safer than 99% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
82/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- A 0.32 per 100 workers
Safer than 99% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 86% of industry peers
- Fatalities
- D 0
Safer than 51% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−1.0
2017→2020
5307 El Paso Call Ctr injury rate improved
5307 El Paso Call Ctr's TCR fell 1.0 from 1.0 in 2017 to 0.0 in 2020. Peak filing year was 2017 at 1.0 TCR. In 2020, DART was 0× this establishment's average TCR (severity share of cases).
2017=1.0 · 2019=0.0 · 2020=0.0
OSHA ITA Form 300A scorecard
Establishment book 484110 · El Paso, TX AT/BELOW-IND · SMALL
Grade A · TCR 0.3 · 7% of ind
- DART 0.0 DART
- RANK #5/175
- PHOTO Smyrna GA
- BOOK 3y book
- INJ 2 inj
- SIZE ~77 FTE
Nearest TCR peer: Smyrna GA (0.0 TCR gap)
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5307 El Paso Call Ctr in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site 0.3
5307 El Paso Call Ctr
0.3 TCR
- Smyrna GA 0.3
Smyrna GA
0.3 TCR
- DFW 0.3
DFW
0.3 TCR
- Barnhart Trans 0.3
Barnhart Transportation
0.3 TCR
- St. Gabriel Lo 0.3
St. Gabriel Louisiana Office
0.3 TCR
What this shows 5307 El Paso Call Ctr averages 0.3 TCR (7% of the Call Center BLS benchmark).
5307 El Paso Call Ctr TCR series: 2017=1 · 2019=0 · 2020=0 · BLS 4.5
Where 5307 El Paso Call Ctr falls in its industry
2,784 Call Center establishmentsSafer than 99% of graded establishments in this industry, whose median TCR is 4.7.
Narrower to Texas alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 175 Call Center employers in Texas.
5307 El Paso Call Ctr has more employees than the Call Center median and a lower injury rate than the industry's median TCR of 4.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2020 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2019 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2017 | 1.0 | 1.0 | 2 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
484110 · TX · El Paso
2,784 Call Center employers nationwide with a credible TCR · 38,394 rated employers in Texas with headcount on file · 974 employers in El Paso, TX · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Smyrna GA | 0.3 TCR |
| NAICS-TCR | DFW | 0.3 TCR |
| NAICS-TCR | Barnhart Transportation | 0.3 TCR |
| NAICS-TCR | St. Gabriel Louisiana Office | 0.3 TCR |
| STATE-SIZE | FLOYDADA COOP GIN 2 | 77 FTE |
| STATE-SIZE | Holman Well Service | 77 FTE |
| STATE-SIZE | Woodlands Service Center | 77 FTE |
| STATE-SIZE | D.R. Horton, Inc. - Huntsville | 77 FTE |
| CITY-NEAR | U.S. Border Patrol Sector - El Paso | 2,330 FTE |
| CITY-NEAR | Alegre Home Health Care, LLC EL PASO | 1,942 FTE |
| CITY-NEAR | Office of Field Operations - El Paso | 1,847 FTE |
| CITY-NEAR | MVT Services, LLC | 1,798 FTE |
| NAT-TCR | Elanco Headquarters | 0.3 TCR |
| NAT-TCR | General Office 414 Nicollet | 0.3 TCR |
| NAT-TCR | Atlanta AL | 0.3 TCR |
| NAT-TCR | Independence Pointe | 0.3 TCR |
| NAT-SIZE | 162334-East St Louis Po | 77 FTE |
| NAT-SIZE | Stillwater Technologies, LLC - Troy | 77 FTE |
| NAT-SIZE | Avita of Stroudwater | 77 FTE |
| NAT-SIZE | PSC Metals - Nashville | 77 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.