Alarm system (e.g., fire, burglar), electric, installation only · Illinois

Affiliated Customer Service, Inc.

Downers Grove, IL · ~86 workers · 5 years of OSHA Injury Tracking Application data.

D
Poor Safety Record
4.7
Avg TCR
2.8
Industry avg
0
Fatalities
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The verdict

Affiliated Customer Service, Inc. runs at 167% of its industry's injury rate - more dangerous than the typical Alarm system (e.g., fire, burglar), electric, installation only workplace, earning a grade D.

Affiliated Customer Service, Inc.: 4.7 TCR = 167% of Alarm system (e.g., fire, burglar), electric, installation only BLS 2.8 · 5y Form 300A (see methodology below)

Affiliated Customer Service, Inc. safety composite

Affiliated Customer Service, Inc. scores strongest on fatalities (safer than 51% of same-industry peers) and weakest on total case rate (tcr) (safer than 25%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

37/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 4.68 per 100 workers

Safer than 25% of industry peers

DART rate
D 1.22 per 100 workers

Safer than 41% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−2.0

2017→2021

Affiliated Customer Service, Inc. injury rate improved

Affiliated Customer Service, Inc.'s TCR fell 2.0 from 3.2 in 2017 to 1.2 in 2021. Peak filing year was 2018 at 7.4 TCR. In 2021, DART was 0.26× this establishment's average TCR (severity share of cases).

2017=3.2 · 2018=7.4 · 2019=5.5 · 2020=6.1 · 2021=1.2

OSHA ITA Form 300A scorecard

Establishment book 238210 · Downers Grove, IL ABOVE-IND · SMALL

Grade D · TCR 4.7 · 167% of ind

  • DART 1.2 DART
  • RANK #125/152
  • PHOTO Pirkle Electric Comp…
  • BOOK 5y book
  • INJ 17 inj
  • SIZE ~86 FTE

Nearest TCR peer: Pirkle Electric Company, Inc. (0.0 TCR gap)

Read with this employer → · Industry book → · Illinois employers → · Look up another →

Affiliated Customer Service, Inc. in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Affiliated Customer Service, Inc. averages 4.7 TCR (167% of the Alarm system (e.g., fire, burglar), electric, installation only BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Affiliated Customer Service, Inc. TCR series: 2017=3.2 · 2018=7.4 · 2019=5.5 · 2020=6.1 · 2021=1.2 · BLS 2.8

Where Affiliated Customer Service, Inc. falls in its industry

4,550 Alarm system (e.g., fire, burg establishments

Safer than 25% of graded establishments in this industry, whose median TCR is 2.5.

More dangerous than peersSafer than peers

Narrower to Illinois alone (the establishments it most directly competes with for workers and contracts): ranked #125 safest of 152 Alarm system (e.g., fire, burg employers in Illinois.

Affiliated Customer Service, Inc. (86 employees, TCR 4.7) among 29 same-industry peers, split at the industry median of 63 employees and a TCR of 2.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 05001,0001,500 051015 Average employees Total Case Rate Affiliated Customer Service, Inc.
Affiliated Customer Service, Inc. (86 employees, TCR 4.7) among 29 same-industry peers, split at the industry median of 63 employees and a TCR of 2.5

Affiliated Customer Service, Inc. has more employees than the Alarm system (e.g., fire, burglar), elec median and a higher injury rate than the industry's median TCR of 2.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 1.2 1.2 1 0 0
2020 6.1 2.5 5 0 0
2019 5.5 5.5 4 0 0
2018 7.4 4.4 5 0 0
2017 3.2 3.2 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

238210 · IL · Downers Grove

4,550 Alarm system (e.g., fire, burglar), electric, installation only employers nationwide with a credible TCR · 22,804 rated employers in Illinois with headcount on file · 139 employers in Downers Grove, IL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Pirkle Electric Company, Inc. 4.7 TCR
NAICS-TCR Pleasant Valley Electric 4.7 TCR
NAICS-TCR Alliant Communications 4.7 TCR
NAICS-TCR Burgess and Dudley, Inc 4.7 TCR
STATE-SIZE Germantown Egg Farm 86 FTE
STATE-SIZE Corteva Agriscience PRI1 Princeton,IL 86 FTE
STATE-SIZE Illinois Gas Company 86 FTE
STATE-SIZE Homeway Homes Facility 86 FTE
CITY-NEAR Advocate Medical Group 5,319 FTE
CITY-NEAR Advocate Support Centers 2,103 FTE
CITY-NEAR Advocate Good Samaritan Hospital 1,958 FTE
CITY-NEAR ADVOCATE CHILDRENS HOSPITALS 1,734 FTE
NAT-TCR Alliance Health at Abbott 4.7 TCR
NAT-TCR DENSO Products & Services Americas, Inc, JVWH 4.7 TCR
NAT-TCR Bristol Regional Medical Center 4.7 TCR
NAT-TCR Metallic Resources 2368 4.7 TCR
NAT-SIZE Anderson International Corp 86 FTE
NAT-SIZE CEI 86 FTE
NAT-SIZE Anoka-Ramsey Community College - Cambrdige 86 FTE
NAT-SIZE Brian Center Health and Rehabilitation/Eden 86 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020, 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.