Couriers and Express Delivery Services · Massachusetts

Amazon.com Services LLC - OWD9

Northborough, MA · ~164 workers · 4 years of OSHA Injury Tracking Application data.

C
Average Safety Record
6.4
Avg TCR
6.5
Industry avg
0
Fatalities
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The verdict

Amazon.com Services LLC - OWD9 runs at 98% of its industry's injury rate - about level with the typical Couriers and Express Delivery Services workplace, earning a grade C.

Amazon.com Services LLC - OWD9: 6.4 TCR = 98% of Couriers and Express Delivery Services BLS 6.5 · 4y Form 300A (see methodology below)

Amazon.com Services LLC - OWD9 safety composite

Amazon.com Services LLC - OWD9 scores strongest on dart rate (safer than 95% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

72/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
C 6.39 per 100 workers

Safer than 65% of industry peers

DART rate
A 0 per 100 workers

Safer than 95% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−5.4

2021→2024

Amazon.com Services LLC - OWD9 injury rate improved

Amazon.com Services LLC - OWD9's TCR fell 5.4 from 6.4 in 2021 to 1.0 in 2024. Peak filing year was 2022 at 12.5 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).

2021=6.4 · 2022=12.5 · 2023=5.6 · 2024=1.0

OSHA ITA Form 300A scorecard

Establishment book 492110 · Northborough, MA AT/BELOW-IND · MID

Grade C · TCR 6.4 · 98% of ind

  • DART 0.0 DART
  • RANK #57/164
  • PHOTO Amazon.com Services …
  • BOOK 4y book
  • INJ 32 inj
  • SIZE ~164 FTE

Nearest TCR peer: Amazon.com Services LLC - DCL2 (0.0 TCR gap)

Read with this employer → · Industry book → · Massachusetts employers → · Look up another →

Amazon.com Services LLC - OWD9 in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Amazon.com Services LLC - OWD9 averages 6.4 TCR (98% of the Couriers and Express Delivery Services BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Amazon.com Services LLC - OWD9 TCR series: 2021=6.4 · 2022=12.5 · 2023=5.6 · 2024=1 · BLS 6.5

Where Amazon.com Services LLC - OWD9 falls in its industry

6,679 Couriers and Express Delivery establishments

Safer than 65% of graded establishments in this industry, whose median TCR is 8.0.

More dangerous than peersSafer than peers

Narrower to Massachusetts alone (the establishments it most directly competes with for workers and contracts): ranked #57 safest of 164 Couriers and Express Delivery employers in Massachusetts.

Amazon.com Services LLC - OWD9 (164 employees, TCR 6.4) among 29 same-industry peers, split at the industry median of 113 employees and a TCR of 8.0 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,0004,000 0102030 Average employees Total Case Rate Amazon.com Services LLC - OWD9
Amazon.com Services LLC - OWD9 (164 employees, TCR 6.4) among 29 same-industry peers, split at the industry median of 113 employees and a TCR of 8.0

Amazon.com Services LLC - OWD9 has more employees than the Couriers and Express Delivery Services median and a lower injury rate than the industry's median TCR of 8.0. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 1.0 0.0 1 0 0
2023 5.6 4.9 8 0 0
2022 12.5 12.5 16 1 0
2021 6.4 4.6 7 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

492110 · MA · Northborough

6,679 Couriers and Express Delivery Services employers nationwide with a credible TCR · 10,108 rated employers in Massachusetts with headcount on file · 42 employers in Northborough, MA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Amazon.com Services LLC - DCL2 6.4 TCR
NAICS-TCR EXAS Logistics LLC 6.4 TCR
NAICS-TCR CTNLK - NORWALK 6.4 TCR
NAICS-TCR FedEx 200 SOUTH MIAMI AVENUE 6.4 TCR
STATE-SIZE The Cheviot Corporation 164 FTE
STATE-SIZE Tree House Brewing, Charlton 164 FTE
STATE-SIZE 2967-MA148 164 FTE
STATE-SIZE Globus Medical Methuen 164 FTE
CITY-NEAR NORTHBORO-MA33 983 FTE
CITY-NEAR 5015 551 FTE
CITY-NEAR Wegmans Northborough 058 524 FTE
CITY-NEAR Amazon.com Services LLC - OWD5 391 FTE
NAT-TCR Amazon.com Services LLC - SCO1 6.4 TCR
NAT-TCR Amazon.com Services LLC - DCL2 6.4 TCR
NAT-TCR Lincoln Hills 6.4 TCR
NAT-TCR Ohio Living - Greater Columbus 6.4 TCR
NAT-SIZE Prime Now LLC - UTX9 164 FTE
NAT-SIZE Amazon.com Services LLC - DKS3 164 FTE
NAT-SIZE Amazon.com Services LLC - DLI9 164 FTE
NAT-SIZE Amazon.com Services LLC - KRB6 164 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023, 2022, 2021. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.