Centralized administrative offices · North Carolina
American & Efird Customer Service Center
Mount Holly, NC · ~74 workers · 9 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.1
- Avg TCR
- 0.7
- Industry avg
- 0
- Fatalities
The verdict
American & Efird Customer Service Center runs at 17% of its industry's injury rate - far safer than the typical Centralized administrative offices workplace, earning a grade A.
American & Efird Customer Service Center: 0.1 TCR = 17% of Centralized administrative offices BLS 0.7 · 9y Form 300A (see methodology below)
American & Efird Customer Service Center safety composite
American & Efird Customer Service Center scores strongest on total case rate (tcr) (safer than 89% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
73/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- B 0.12 per 100 workers
Safer than 89% of industry peers
- DART rate
- C 0 per 100 workers
Safer than 69% of industry peers
- Fatalities
- D 0
Safer than 51% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
American & Efird Customer Service Center held a steady TCR band
American & Efird Customer Service Center's TCR held near 0.0 from 0.0 in 2016 to 0.0 in 2024. Peak filing year was 2021 at 1.1 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).
2016=0.0 · 2017=0.0 · 2018=0.0 · 2019=0.0 · 2020=0.0 · 2021=1.1 · 2022=0.0 · 2023=0.0 · 2024=0.0
OSHA ITA Form 300A scorecard
Establishment book 551114 · Mount Holly, NC AT/BELOW-IND · SMALL
Grade A · TCR 0.1 · 17% of ind
- DART 0.0 DART
- RANK #10/70
- PHOTO General Mills (Corpo…
- BOOK 9y book
- INJ 1 inj
- SIZE ~74 FTE
Nearest TCR peer: General Mills (Corporate) (0.0 TCR gap)
Read with this employer → · Industry book → · North Carolina employers → · Look up another →
American & Efird Customer Service Center in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site 0.1
American & Efird Customer Service Center
0.1 TCR
- General Mills 0.1
General Mills (Corporate)
0.1 TCR
- Commercial SE 0.1
Commercial SE Field Employees
0.1 TCR
- Sasol Chemical 0.1
Sasol Chemicals Corporate Office
0.1 TCR
- 2 Penn MSG Cor 0.1
2 Penn MSG Corporate
0.1 TCR
What this shows American & Efird Customer Service Center averages 0.1 TCR (17% of the Centralized administrative offices BLS benchmark).
American & Efird Customer Service Center TCR series: 2016=0 · 2017=0 · 2018=0 · 2019=0 · 2020=0 · 2021=1.1 · 2022=0 · 2023=0 · 2024=0 · BLS 0.7
Where American & Efird Customer Service Center falls in its industry
1,475 Centralized administrative off establishmentsSafer than 89% of graded establishments in this industry, whose median TCR is 0.7.
Narrower to North Carolina alone (the establishments it most directly competes with for workers and contracts): ranked #10 safest of 70 Centralized administrative off employers in North Carolina.
American & Efird Customer Service Center has fewer employees than the Centralized administrative offices median and a lower injury rate than the industry's median TCR of 0.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2023 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2022 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2021 | 1.1 | 1.1 | 1 | 0 | 0 |
| 2020 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2019 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2018 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2017 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2016 | 0.0 | 0.0 | 0 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
551114 · NC · Mount Holly
1,475 Centralized administrative offices employers nationwide with a credible TCR · 16,981 rated employers in North Carolina with headcount on file · 23 employers in Mount Holly, NC · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | General Mills (Corporate) | 0.1 TCR |
| NAICS-TCR | Commercial SE Field Employees | 0.1 TCR |
| NAICS-TCR | Sasol Chemicals Corporate Office | 0.1 TCR |
| NAICS-TCR | 2 Penn MSG Corporate | 0.1 TCR |
| STATE-SIZE | Worthington Farms | 74 FTE |
| STATE-SIZE | BLUE VIEW INC | 74 FTE |
| STATE-SIZE | 6271-508 | 74 FTE |
| STATE-SIZE | Baker Residential | 74 FTE |
| CITY-NEAR | Mt. Holly | 1,125 FTE |
| CITY-NEAR | American & Efird Dyeing & Finishing Plant 15 | 393 FTE |
| CITY-NEAR | Mount Holly Plant | 154 FTE |
| CITY-NEAR | American & Efird Gastonia Plant 20 | 154 FTE |
| NAT-TCR | Dashiell/Dacon Corporation | 0.1 TCR |
| NAT-TCR | MMR Constructors, Inc. - Headquarters | 0.1 TCR |
| NAT-TCR | Westlake Longview Corporation | 0.1 TCR |
| NAT-TCR | Twccor-Twc-Twc Corporate Office | 0.1 TCR |
| NAT-SIZE | Dura-Fibre, LLC | 74 FTE |
| NAT-SIZE | Rives Construction Company, Inc. | 74 FTE |
| NAT-SIZE | Nu-Calgon Wholesaler, Inc. | 74 FTE |
| NAT-SIZE | Runge Enterprises, Inc. | 74 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.