Automobile dealers, new only or new and used · Illinois

Auffenberg Customer Care Center

O'Fallon, IL · ~63 workers · 2 years of OSHA Injury Tracking Application data.

D
Poor Safety Record
5.1
Avg TCR
3.4
Industry avg
0
Fatalities
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The verdict

Auffenberg Customer Care Center runs at 151% of its industry's injury rate - more dangerous than the typical Automobile dealers, new only or new and used workplace, earning a grade D.

Auffenberg Customer Care Center: 5.1 TCR = 151% of Automobile dealers, new only or new and used BLS 3.4 · 2y Form 300A (see methodology below)

Auffenberg Customer Care Center safety composite

Auffenberg Customer Care Center scores strongest on dart rate (safer than 80% of same-industry peers) and weakest on total case rate (tcr) (safer than 23%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

50/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 5.13 per 100 workers

Safer than 23% of industry peers

DART rate
B 0 per 100 workers

Safer than 80% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−4.5

2019→2021

Auffenberg Customer Care Center injury rate improved

Auffenberg Customer Care Center's TCR fell 4.5 from 7.4 in 2019 to 2.9 in 2021. Peak filing year was 2019 at 7.4 TCR. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

2019=7.4 · 2021=2.9

OSHA ITA Form 300A scorecard

Establishment book 441110 · O'Fallon, IL ABOVE-IND · SMALL

Grade D · TCR 5.1 · 151% of ind

  • DART 0.0 DART
  • RANK #97/125
  • PHOTO Carter Chevrolet Age…
  • BOOK 2y book
  • INJ 3 inj
  • SIZE ~63 FTE

Nearest TCR peer: Carter Chevrolet Agency LLC (0.0 TCR gap)

Read with this employer → · Industry book → · Illinois employers → · Look up another →

Auffenberg Customer Care Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Auffenberg Customer Care Center averages 5.1 TCR (151% of the Automobile dealers, new only or new and used BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Auffenberg Customer Care Center TCR series: 2019=7.4 · 2021=2.9 · BLS 3.4

Where Auffenberg Customer Care Center falls in its industry

2,847 Automobile dealers, new only o establishments

Safer than 23% of graded establishments in this industry, whose median TCR is 3.3.

More dangerous than peersSafer than peers

Narrower to Illinois alone (the establishments it most directly competes with for workers and contracts): ranked #97 safest of 125 Automobile dealers, new only o employers in Illinois.

Auffenberg Customer Care Center (63 employees, TCR 5.1) among 29 same-industry peers, split at the industry median of 69 employees and a TCR of 3.3 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0100200300400 0510152025 Average employees Total Case Rate Auffenberg Customer Care Center
Auffenberg Customer Care Center (63 employees, TCR 5.1) among 29 same-industry peers, split at the industry median of 69 employees and a TCR of 3.3

Auffenberg Customer Care Center has fewer employees than the Automobile dealers, new only or new and median and a higher injury rate than the industry's median TCR of 3.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 2.9 0.0 1 0 0
2019 7.4 0.0 2 1 0

OSHA ITA peer cross-reference

Establishment peer ledger

441110 · IL · O'Fallon

2,847 Automobile dealers, new only or new and used employers nationwide with a credible TCR · 22,804 rated employers in Illinois with headcount on file · 21 employers in O'Fallon, IL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Carter Chevrolet Agency LLC 5.1 TCR
NAICS-TCR Maguire Cars, LLC 5.1 TCR
NAICS-TCR Mercedes Benz of Littleton 5.1 TCR
NAICS-TCR Don Sanderson Ford Inc 5.1 TCR
STATE-SIZE Waterman, IL-STC 63 FTE
STATE-SIZE Hinsdale Nurseries, Inc. Plano 63 FTE
STATE-SIZE 40L - IL Relay & Ops 63 FTE
STATE-SIZE Water/Public Works, Public Utiities 63 FTE
CITY-NEAR City of OFallon, Illinois 419 FTE
CITY-NEAR City of O'Fallon, Illinois 396 FTE
CITY-NEAR O'FALLON IL - 3306 170 FTE
CITY-NEAR 177 SEVEN HILLS 120 FTE
NAT-TCR FMH Material Handling Solutions 5.1 TCR
NAT-TCR The Montalvo Corporation 5.1 TCR
NAT-TCR CRI - West Michigan 5.1 TCR
NAT-TCR Kaweah Delta Health Care District EM 5.1 TCR
NAT-SIZE Raymond - Naples 63 FTE
NAT-SIZE Eagle Eye Produce - Twin Falls 63 FTE
NAT-SIZE Killdeer Mountain Manufacturing, Inc. 63 FTE
NAT-SIZE 4765-LITCX0UPS 63 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2019. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.