Hotels (except casino hotels) · Missouri

Cape Corporate Office/National Call Center

Name: Cape Corporate Office/National Call Center Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Cape Girardeau, MO · ~238 workers · 4 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · September 26, 2026

A
Excellent Safety Record: 0.6
Avg TCR: 3.0
Industry avg: 0
Fatalities

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The verdict

Cape Corporate Office/National Call Center runs at 20% of its industry's injury rate - far safer than the typical Hotels (except casino hotels) workplace, earning a grade A.

Cape Corporate Office/National Call Center: 0.6 TCR = 20% of Hotels (except casino hotels) BLS 3.0 · 4y Form 300A (see methodology below)

Cape Corporate Office/National Call Center safety composite

Cape Corporate Office/National Call Center scores strongest on total case rate (tcr) (safer than 98% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

79/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): A 0.6 per 100 workers

Safer than 98% of industry peers
DART rate: B 0 per 100 workers

Safer than 78% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Cape Corporate Office/National Call Center: 0.5 → 1.2 TCR

Peak year 2021 @ 1.2 TCR · DART/TCR 0× in 2021

Cape Corporate Office/National Call Center's TCR rose 0.8 from 0.5 in 2018 to 1.2 in 2021. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 721110 · Cape Girardeau, MO AT/BELOW-IND · MID

Grade A · TCR 0.6 · 20% of ind

DART 0.0 DART
RANK #6/199
PHOTO CLARION INN AND SUITES
BOOK 4y book
INJ 4 inj
SIZE ~238 FTE

Nearest TCR peer: CLARION INN AND SUITES (0.0 TCR gap)

Read with this employer → · Industry book → · Missouri employers → · Look up another →

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0.6
CLARION INN AN

0.6
Sales - Kalaka

0.6
600 DRURY HOTE

0.6
HAMPTON INN EL

0.6

What this shows Cape Corporate Office/National Call Center averages 0.6 TCR (20% of the Hotels (except casino hotels) BLS benchmark).

Cape Corporate Office/National Call Center TCR series: 2018=0.5 · 2019=0 · 2020=0.7 · 2021=1.2 · BLS 3.0

Where Cape Corporate Office/National Call Center falls in its industry

9,342 Hotels (except casino hotels) establishments

Safer than 98% of graded establishments in this industry, whose median TCR is 4.8.

Grade A

More dangerous than peersSafer than peers

Narrower to Missouri alone (the establishments it most directly competes with for workers and contracts): ranked #6 safest of 199 Hotels (except casino hotels) employers in Missouri.

Cape Corporate Office/National Call Center (238 employees, TCR 0.6) among 29 same-industry peers, split at the industry median of 48 employees and a TCR of 4.8

Cape Corporate Office/National Call Center has more employees than the Hotels (except casino hotels) median and a lower injury rate than the industry's median TCR of 4.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries
2021	1.2	0.0	2
2020	0.7	0.7	1
2019	0.0	0.0	0
2018	0.5	0.0	1

OSHA ITA peer cross-reference

Establishment peer ledger

721110 · MO · Cape Girardeau

9,342 Hotels (except casino hotels) employers nationwide with a credible TCR · 10,075 rated employers in Missouri with headcount on file · 117 employers in Cape Girardeau, MO · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	CLARION INN AND SUITES	MIAMI SPRINGS, FL	0.6 TCR
NAICS-TCR	Sales - Kalakaua Ave, Oshu - 2222 Kalakaua Avenue, Suite 1200, 206, Honolulu, HI	HONOLULU, HI	0.6 TCR
NAICS-TCR	600 DRURY HOTELS ST LOUIS CORP OFFICE	SAINT LOUIS, MO	0.6 TCR
NAICS-TCR	HAMPTON INN EL PASO	EL PASO, TX	0.6 TCR
STATE-SIZE	SODEXO AT SSM HEALTH SLUH ES	SAINT LOUIS	238 FTE
STATE-SIZE	CS Joplin	JOPLIN	238 FTE
STATE-SIZE	1436 - Ward Parkway	KANSAS CITY	238 FTE
STATE-SIZE	WM 88	MOUNTAIN GROVE	238 FTE
CITY-NEAR	Saint Francis Medical Center	Cape Girardeau	2,822 FTE
CITY-NEAR	Southeast Hospital	Cape Girardeau	1,434 FTE
CITY-NEAR	Procter and Gamble Cape Girardeau Plant	Cape Girardeau	1,111 FTE
CITY-NEAR	Isle Casino Cape Girardeau	Cape Girardeau	527 FTE
NAT-TCR	AP Air, Inc.	Humboldt, IA	0.6 TCR
NAT-TCR	Gilbert, AZ Office CS	Gilbert, AZ	0.6 TCR
NAT-TCR	RCT Modesto	Modesto, CA	0.6 TCR
NAT-TCR	44441t - Mobile	Mobile, AL	0.6 TCR
NAT-SIZE	Food Packaging : MINERAL WELLS	Mineral Wells, WV	238 FTE
NAT-SIZE	Ethan Allen Global, Inc.	Danbury, CT	238 FTE
NAT-SIZE	Huntington 770	Huntington, NY	238 FTE
NAT-SIZE	491-DC001	Florence, KY	238 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020, 2019, 2018. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.