Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions · Illinois
Chicago Call Center
Lombard, IL · ~132 workers · 9 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.2
- Avg TCR
- 2.8
- Industry avg
- 0
- Fatalities
The verdict
Chicago Call Center runs at 6% of its industry's injury rate - far safer than the typical Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions workplace, earning a grade A.
Chicago Call Center: 0.2 TCR = 6% of Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions BLS 2.8 · 9y Form 300A (see methodology below)
Chicago Call Center safety composite
Chicago Call Center scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
81/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- A 0.16 per 100 workers
Safer than 100% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 80% of industry peers
- Fatalities
- D 0
Safer than 51% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Chicago Call Center held a steady TCR band
Chicago Call Center's TCR held near 0.0 from 0.0 in 2016 to 0.0 in 2024. Peak filing year was 2021 at 0.8 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).
2016=0.0 · 2017=0.0 · 2018=0.0 · 2019=0.0 · 2020=0.0 · 2021=0.8 · 2022=0.7 · 2023=0.0 · 2024=0.0
OSHA ITA Form 300A scorecard
Establishment book 238220 · Lombard, IL AT/BELOW-IND · MID
Grade A · TCR 0.2 · 6% of ind
- DART 0.0 DART
- RANK #4/230
- PHOTO Meccon Industries Inc.
- BOOK 9y book
- INJ 0 inj
- SIZE ~132 FTE
Nearest TCR peer: Meccon Industries Inc. (0.0 TCR gap)
Read with this employer → · Industry book → · Illinois employers → · Look up another →
Chicago Call Center in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site 0.2
Chicago Call Center
0.2 TCR
- Meccon Industr 0.2
Meccon Industries Inc.
0.2 TCR
- Scheck Mechani 0.2
Scheck Mechanical Corporation
0.2 TCR
- Custom Air Pro 0.2
Custom Air Products and Services Inc.
0.2 TCR
- Gainesville Me 0.2
Gainesville Mechanical Services, Inc.
0.2 TCR
What this shows Chicago Call Center averages 0.2 TCR (6% of the Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions BLS benchmark).
Chicago Call Center TCR series: 2016=0 · 2017=0 · 2018=0 · 2019=0 · 2020=0 · 2021=0.8 · 2022=0.7 · 2023=0 · 2024=0 · BLS 2.8
Where Chicago Call Center falls in its industry
5,793 Sewer and Drain Cleaning, Plum establishmentsSafer than 100% of graded establishments in this industry, whose median TCR is 3.3.
Narrower to Illinois alone (the establishments it most directly competes with for workers and contracts): ranked #4 safest of 230 Sewer and Drain Cleaning, Plum employers in Illinois.
Chicago Call Center has more employees than the Sewer and Drain Cleaning, Plumbing, Home median and a lower injury rate than the industry's median TCR of 3.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2023 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2022 | 0.7 | 0.0 | 0 | 1 | 0 |
| 2021 | 0.8 | 0.8 | 0 | 1 | 0 |
| 2020 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2019 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2018 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2017 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2016 | 0.0 | 0.0 | 0 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
238220 · IL · Lombard
5,793 Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions employers nationwide with a credible TCR · 22,804 rated employers in Illinois with headcount on file · 133 employers in Lombard, IL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Meccon Industries Inc. | 0.2 TCR |
| NAICS-TCR | Scheck Mechanical Corporation | 0.2 TCR |
| NAICS-TCR | Custom Air Products and Services Inc. | 0.2 TCR |
| NAICS-TCR | Gainesville Mechanical Services, Inc. | 0.2 TCR |
| STATE-SIZE | Kincaid Generation LLC | 132 FTE |
| STATE-SIZE | McNelly Services, Inc. | 132 FTE |
| STATE-SIZE | Imperial Construction Associates, Inc. | 132 FTE |
| STATE-SIZE | CUBS CONSTRUCTION INC | 132 FTE |
| CITY-NEAR | XLT Management Services, Inc. | 6,590 FTE |
| CITY-NEAR | Program Productions, LLC | 5,622 FTE |
| CITY-NEAR | Power Wellness Management | 1,430 FTE |
| CITY-NEAR | Lombard Park District | 342 FTE |
| NAT-TCR | Tenneco Automotive | 0.2 TCR |
| NAT-TCR | FEU Support | 0.2 TCR |
| NAT-TCR | NV Energy-GOB | 0.2 TCR |
| NAT-TCR | Chesterfield Associates, LLC | 0.2 TCR |
| NAT-SIZE | HandCraft Linen Services - Retail Medical WL | 132 FTE |
| NAT-SIZE | Ignite Medical Resort Kansas City LLC | 132 FTE |
| NAT-SIZE | Fredericksburg VA Truss | 132 FTE |
| NAT-SIZE | NorthWest Handling Systems - Portland | 132 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.