Appliance, household-type, repair and maintenance services without retailing new appliances · Massachusetts
Clarke Customer Care
Milford, MA · ~47 workers · 5 years of OSHA Injury Tracking Application data.
- F
- Failing Safety Record
- 5.8
- Avg TCR
- 2.1
- Industry avg
- 0
- Fatalities
The verdict
Clarke Customer Care runs at 275% of its industry's injury rate - far more dangerous than the typical Appliance, household-type, repair and maintenance services without retailing new appliances workplace, earning a grade F.
Clarke Customer Care: 5.8 TCR = 275% of Appliance, household-type, repair and maintenance services without retailing new appliances BLS 2.1 · 5y Form 300A (see methodology below)
Clarke Customer Care safety composite
Clarke Customer Care scores strongest on dart rate (safer than 82% of same-industry peers) and weakest on total case rate (tcr) (safer than 36%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
56/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- D 5.78 per 100 workers
Safer than 36% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 82% of industry peers
- Fatalities
- D 0
Safer than 52% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−3.3
2020→2024
Clarke Customer Care injury rate improved
Clarke Customer Care's TCR fell 3.3 from 3.3 in 2020 to 0.0 in 2024. Peak filing year was 2022 at 17.5 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).
2020=3.3 · 2021=6.4 · 2022=17.5 · 2023=1.7 · 2024=0.0
OSHA ITA Form 300A scorecard
Establishment book 811412 · Milford, MA ABOVE-IND · SMALL
Grade F · TCR 5.8 · 275% of ind
- DART 0.0 DART
- RANK P36
- PHOTO LG Electronics Alaba…
- BOOK 5y book
- INJ 15 inj
- SIZE ~47 FTE
Nearest TCR peer: LG Electronics Alabama Inc (0.1 TCR gap)
Read with this employer → · Industry book → · Massachusetts employers → · Look up another →
Clarke Customer Care in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- CoreCentric So
CoreCentric Solutions
6.4 TCR
- Carter Service
Carter Services Inc
5.9 TCR
- This site
Clarke Customer Care
5.8 TCR
- LG Electronics
LG Electronics Alabama Inc
5.7 TCR
- SERVICE QUICK
SERVICE QUICK (1950 EVERGREEN)
4.8 TCR
What this shows Clarke Customer Care averages 5.8 TCR (275% of the Appliance, household-type, repair and maintenance services without retailing new appliances BLS benchmark).
Clarke Customer Care TCR series: 2020=3.3 · 2021=6.4 · 2022=17.5 · 2023=1.7 · 2024=0 · BLS 2.1
Where Clarke Customer Care falls in its industry
25 Appliance, household-type, rep establishmentsSafer than 36% of graded establishments in this industry, whose median TCR is 2.8.
Clarke Customer Care has more employees than the Appliance, household-type, repair and ma median and a higher injury rate than the industry's median TCR of 2.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2023 | 1.7 | 0.0 | 1 | 0 | 0 |
| 2022 | 17.5 | 10.5 | 10 | 0 | 0 |
| 2021 | 6.4 | 2.1 | 3 | 0 | 0 |
| 2020 | 3.3 | 0.0 | 1 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
811412 · MA · Milford
25 Appliance, household-type, repair and maintenance services without retailing new appliances employers nationwide with a credible TCR · 10,108 rated employers in Massachusetts with headcount on file · 71 employers in Milford, MA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | LG Electronics Alabama Inc | 5.7 TCR |
| NAICS-TCR | Carter Services Inc | 5.9 TCR |
| NAICS-TCR | CoreCentric Solutions | 6.4 TCR |
| NAICS-TCR | SERVICE QUICK (1950 EVERGREEN) | 4.8 TCR |
| STATE-SIZE | Rockwell Roofing, Inc | 47 FTE |
| STATE-SIZE | Pioneer Valley Photovoltaics Cooperative, Inc | 47 FTE |
| STATE-SIZE | MONSON-MA23 | 47 FTE |
| STATE-SIZE | 855-NiSource-Westborough MA | 47 FTE |
| CITY-NEAR | Waters- Milford | 2,393 FTE |
| CITY-NEAR | Waters Corporation Milford, MA and Field | 2,379 FTE |
| CITY-NEAR | MRMC | 1,824 FTE |
| CITY-NEAR | Consigli Construction Company, Inc. | 1,686 FTE |
| NAT-TCR | Jbs USA Lenoir Retail Ready | 5.8 TCR |
| NAT-TCR | Specialized Structures Inc | 5.8 TCR |
| NAT-TCR | Global Packaging Inc.-Hamlet | 5.8 TCR |
| NAT-TCR | Dek Kat LLC | 5.8 TCR |
| NAT-SIZE | Jasper Weller, LLC - DBA Weller Truck Parts (Burlingame) | 47 FTE |
| NAT-SIZE | Sandia Construction, INC. | 47 FTE |
| NAT-SIZE | Clean Air PCI, LLC | 47 FTE |
| NAT-SIZE | Coralville | 47 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.