Loan servicing · Iowa

CO-OP Financial Call Center

Urbandale, IA · ~179 workers · 5 years of OSHA Injury Tracking Application data.

C
Average Safety Record
0.6
Avg TCR
0.5
Industry avg
0
Fatalities
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The verdict

CO-OP Financial Call Center runs at 112% of its industry's injury rate - about level with the typical Loan servicing workplace, earning a grade C.

CO-OP Financial Call Center: 0.6 TCR = 112% of Loan servicing BLS 0.5 · 5y Form 300A (see methodology below)

CO-OP Financial Call Center safety composite

CO-OP Financial Call Center scores strongest on dart rate (safer than 83% of same-industry peers) and weakest on fatalities (safer than 56%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

74/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 0.56 per 100 workers

Safer than 78% of industry peers

DART rate
B 0 per 100 workers

Safer than 83% of industry peers

Fatalities
C 0

Safer than 56% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−1.7

2018→2022

CO-OP Financial Call Center injury rate improved

CO-OP Financial Call Center's TCR fell 1.7 from 1.7 in 2018 to 0.0 in 2022. Peak filing year was 2018 at 1.7 TCR. In 2022, DART was 0× this establishment's average TCR (severity share of cases).

2018=1.7 · 2019=0.0 · 2020=0.5 · 2021=0.6 · 2022=0.0

OSHA ITA Form 300A scorecard

Establishment book 522390 · Urbandale, IA ABOVE-IND · MID

Grade C · TCR 0.6 · 112% of ind

  • DART 0.0 DART
  • RANK P78
  • PHOTO CO-Op Financial Serv…
  • BOOK 5y book
  • INJ 5 inj
  • SIZE ~179 FTE

Nearest TCR peer: CO-Op Financial Services (0.0 TCR gap)

Read with this employer → · Industry book → · Iowa employers → · Look up another →

CO-OP Financial Call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows CO-OP Financial Call Center averages 0.6 TCR (112% of the Loan servicing BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-09-26

CO-OP Financial Call Center TCR series: 2018=1.7 · 2019=0 · 2020=0.5 · 2021=0.6 · 2022=0 · BLS 0.5

Where CO-OP Financial Call Center falls in its industry

9 Loan servicing establishments

Safer than 78% of graded establishments in this industry, whose median TCR is 1.1.

More dangerous than peersSafer than peers

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2022 0.0 0.0 0 0 0
2021 0.6 0.6 1 0 0
2020 0.5 0.0 1 0 0
2019 0.0 0.0 0 0 0
2018 1.7 1.7 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

522390 · IA · Urbandale

9 Loan servicing employers nationwide with a credible TCR · 7,192 rated employers in Iowa with headcount on file · 104 employers in Urbandale, IA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR CO-Op Financial Services 0.6 TCR
NAICS-TCR CO-OP Financial Services, Clive 0.7 TCR
NAICS-TCR Dolex, Dollar Express, Inc. 0.1 TCR
NAICS-TCR CO-OP Financial Services, The Members Group 1.1 TCR
STATE-SIZE Mercy Clive Rehabilitation Hospital - 3859 179 FTE
STATE-SIZE Sioux City - Corporate Office - SC 179 FTE
STATE-SIZE LifeServe Blood Center - Des Moines 179 FTE
STATE-SIZE The Good Neighbor Home 179 FTE
CITY-NEAR ISG Urbandale 786 FTE
CITY-NEAR Quality Manufacturing Corporation 612 FTE
CITY-NEAR Mosaic Urbandale/Nevada 363 FTE
CITY-NEAR URBANDALE IA 352 FTE
NAT-TCR Bronco Electric, Inc. 0.6 TCR
NAT-TCR Kenan Transport 50064 Port Everglades 0.6 TCR
NAT-TCR Fastly, Inc. 0.6 TCR
NAT-TCR Washington Penn - Corporate 0.6 TCR
NAT-SIZE UE Manufacturing LLC OKC 179 FTE
NAT-SIZE Westpark Springs Hospital 179 FTE
NAT-SIZE Paeto - Easton Hib 179 FTE
NAT-SIZE Vibra Rehabilitation Hospital of Florence, LLC d/b/a Gateway Rehabilitation Hospital 179 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2022, 2021, 2020, 2019, 2018. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.