Business service centers (except private mail centers) · Michigan

Connect Care Innovation Center

St. Joseph, MI · ~69 workers · 5 years of OSHA Injury Tracking Application data.

C
Average Safety Record
2.5
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Connect Care Innovation Center runs at 97% of its industry's injury rate - about level with the typical Business service centers (except private mail centers) workplace, earning a grade C.

Connect Care Innovation Center: 2.5 TCR = 97% of Business service centers (except private mail centers) BLS 2.6 · 5y Form 300A (see methodology below)

Connect Care Innovation Center safety composite

Connect Care Innovation Center scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 9%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

30/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 2.52 per 100 workers

Safer than 35% of industry peers

DART rate
F 8.08 per 100 workers

Safer than 9% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Connect Care Innovation Center: 3.0 → 8.1 TCR

Peak year 2020 @ 8.1 TCR · DART/TCR 3.21× in 2020

Connect Care Innovation Center's TCR rose 5.1 from 3.0 in 2016 to 8.1 in 2020. In 2020, DART was 3.21× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561439 · St. Joseph, MI AT/BELOW-IND · SMALL

Grade C · TCR 2.5 · 97% of ind

  • DART 8.1 DART
  • RANK P35
  • PHOTO Disney Worldwide Ser…
  • BOOK 5y book
  • INJ 3 inj
  • SIZE ~69 FTE

Nearest TCR peer: Disney Worldwide Services, Inc. (1.4 TCR gap)

Read with this employer → · Industry book → · Michigan employers → · Look up another →

Connect Care Innovation Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Connect Care Innovation Center averages 2.5 TCR (97% of the Business service centers (except private mail centers) BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Connect Care Innovation Center TCR series: 2016=3 · 2017=1.5 · 2018=0 · 2019=0 · 2020=8.1 · BLS 2.6

Where Connect Care Innovation Center falls in its industry

17 Business service centers (exce establishments

Safer than 35% of graded establishments in this industry, whose median TCR is 1.1.

More dangerous than peersSafer than peers
Connect Care Innovation Center (69 employees, TCR 2.5) among 14 same-industry peers, split at the industry median of 91 employees and a TCR of 1.1 2×2 strategic matrix plotting 15 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0200400600800 0246810 Average employees Total Case Rate Connect Care Innovation Center
Connect Care Innovation Center (69 employees, TCR 2.5) among 14 same-industry peers, split at the industry median of 91 employees and a TCR of 1.1

Connect Care Innovation Center has fewer employees than the Business service centers (except private median and a higher injury rate than the industry's median TCR of 1.1. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 8.1 8.1 0 5 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 1.5 0.0 1 0 0
2016 3.0 0.0 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561439 · MI · St. Joseph

17 Business service centers (except private mail centers) employers nationwide with a credible TCR · 16,393 rated employers in Michigan with headcount on file · 30 employers in St. Joseph, MI · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Disney Worldwide Services, Inc. 1.1 TCR
NAICS-TCR SIGN SHOP - 1791 1.1 TCR
NAICS-TCR SODEXO AT CHEVRON HOU 1500 MAIL ROOM 1.0 TCR
NAICS-TCR Caroline Street 0.7 TCR
STATE-SIZE 4605_10312 69 FTE
STATE-SIZE Masterpiece Flower Company LLC - Merchandising (OH) 69 FTE
STATE-SIZE Public Works City of Wyoming 69 FTE
STATE-SIZE The LaSalle Group Inc 69 FTE
CITY-NEAR Lakeland Medical Center St. Joseph 1,938 FTE
CITY-NEAR Colson Saint Joseph 197 FTE
CITY-NEAR Robert Bosch LLC 161 FTE
CITY-NEAR Cliffside Company d.b.a Caretel Inns of Lakeland 154 FTE
NAT-TCR LP Augusta, LLC - Bracken 2.5 TCR
NAT-TCR Office for Klein Contracting Corporation 2.5 TCR
NAT-TCR AC Trucking 2.5 TCR
NAT-TCR Orizon 2.5 TCR
NAT-SIZE Polson Health & Rehabilitation 69 FTE
NAT-SIZE Temp Services 69 FTE
NAT-SIZE Cambridge Ohio 69 FTE
NAT-SIZE Marriott Burr Ridge 69 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.