Employer · Minnesota

Coon Rapids Customer Exp Ctr

Coon Rapids, MN · ~477 workers · 6 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.2
Avg TCR
3.8
Industry avg
0
Fatalities
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The verdict

Coon Rapids Customer Exp Ctr runs at 32% of its industry's injury rate - far safer than the typical industry workplace, earning a grade A.

Coon Rapids Customer Exp Ctr: 1.2 TCR = 32% of industry BLS 3.8 · 6y Form 300A (see methodology below)

Coon Rapids Customer Exp Ctr safety composite

Coon Rapids Customer Exp Ctr scores strongest on total case rate (tcr) (safer than 88% of same-industry peers) and weakest on dart rate (safer than 27%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

57/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 1.23 per 100 workers

Safer than 88% of industry peers

DART rate
F 0.88 per 100 workers

Safer than 27% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Coon Rapids Customer Exp Ctr held a steady TCR band

Coon Rapids Customer Exp Ctr's TCR held near 0.0 from 1.1 in 2019 to 1.1 in 2024. Peak filing year was 2020 at 1.8 TCR. In 2024, DART was 0.72× this establishment's average TCR (severity share of cases).

2019=1.1 · 2020=1.8 · 2021=1.1 · 2022=1.5 · 2023=0.7 · 2024=1.1

OSHA ITA Form 300A scorecard

Establishment book 621999 · Coon Rapids, MN AT/BELOW-IND · MID

Grade A · TCR 1.2 · 32% of ind

  • DART 0.9 DART
  • RANK #5/9
  • PHOTO Project Outreach
  • BOOK 6y book
  • INJ 25 inj
  • SIZE ~477 FTE

Nearest TCR peer: Project Outreach (0.0 TCR gap)

Read with this employer → · Industry book → · Minnesota employers → · Look up another →

Coon Rapids Customer Exp Ctr in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Coon Rapids Customer Exp Ctr averages 1.2 TCR (32% of the industry BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Coon Rapids Customer Exp Ctr TCR series: 2019=1.1 · 2020=1.8 · 2021=1.1 · 2022=1.5 · 2023=0.7 · 2024=1.1 · BLS 3.8

Where Coon Rapids Customer Exp Ctr falls in its industry

461 industry establishments

Safer than 88% of graded establishments in this industry, whose median TCR is 4.5.

More dangerous than peersSafer than peers

Narrower to Minnesota alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 9 industry employers in Minnesota.

Coon Rapids Customer Exp Ctr (477 employees, TCR 1.2) among 29 same-industry peers, split at the industry median of 73 employees and a TCR of 4.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 05101520 Average employees Total Case Rate Coon Rapids Customer Exp Ctr
Coon Rapids Customer Exp Ctr (477 employees, TCR 1.2) among 29 same-industry peers, split at the industry median of 73 employees and a TCR of 4.5

Coon Rapids Customer Exp Ctr has more employees than the industry median and a lower injury rate than the industry's median TCR of 4.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 1.1 0.9 5 0 0
2023 0.7 0.7 3 0 0
2022 1.5 1.0 4 2 0
2021 1.1 1.1 4 0 0
2020 1.8 1.6 6 1 0
2019 1.1 1.1 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

621999 · MN · Coon Rapids

461 industry employers nationwide with a credible TCR · 15,828 rated employers in Minnesota with headcount on file · 155 employers in Coon Rapids, MN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Project Outreach 1.2 TCR
NAICS-TCR 3495-12D8521 1.2 TCR
NAICS-TCR 410 Lakeville Rd 1.2 TCR
NAICS-TCR Health Enterprises 1.2 TCR
STATE-SIZE Milaca Public Schools 477 FTE
STATE-SIZE 2406 - Woodbury Commerce Drive 478 FTE
STATE-SIZE 2073-SW-20730207-FO 476 FTE
STATE-SIZE Mayo Clinic Health System-Fairmont 476 FTE
CITY-NEAR Mercy Hospital 2,851 FTE
CITY-NEAR rms Company 1,058 FTE
CITY-NEAR City of Coon Rapids 401 FTE
CITY-NEAR Allina Health Coon Rapids Clinic 379 FTE
NAT-TCR Fujifilm Electronic Materials 1.2 TCR
NAT-TCR TOL1 1.2 TCR
NAT-TCR 5 Columbus Circle 1.2 TCR
NAT-TCR CBS iFOAM LLC 1.2 TCR
NAT-SIZE Dynacraft, a Paccar Company. 477 FTE
NAT-SIZE CR Meyer - Oshkosh 477 FTE
NAT-SIZE Cambro Manufacturing 477 FTE
NAT-SIZE PSL Plant St Lucie 477 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023, 2022, 2021, 2020, 2019. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.