Commercial property managing · North Carolina

Customer Information Center Management

Charlotte, NC · ~35 workers · 3 years of OSHA Injury Tracking Application data.

B
Good Safety Record
1.0
Avg TCR
1.4
Industry avg
0
Fatalities
Subscribe to safety-record updates (RSS)

The verdict

Customer Information Center Management runs at 71% of its industry's injury rate - safer than the typical Commercial property managing workplace, earning a grade B.

Customer Information Center Management: 1.0 TCR = 71% of Commercial property managing BLS 1.4 · 3y Form 300A (see methodology below)

Customer Information Center Management safety composite

Customer Information Center Management scores strongest on total case rate (tcr) (safer than 83% of same-industry peers) and weakest on dart rate (safer than 26%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

55/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 1 per 100 workers

Safer than 83% of industry peers

DART rate
F 3 per 100 workers

Safer than 26% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Customer Information Center Management: 0.0 → 3.0 TCR

Peak year 2018 @ 3.0 TCR · DART/TCR 3× in 2018

Customer Information Center Management's TCR rose 3.0 from 0.0 in 2016 to 3.0 in 2018. In 2018, DART was 3× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 531312 · Charlotte, NC AT/BELOW-IND · SMALL

Grade B · TCR 1.0 · 71% of ind

  • DART 3.0 DART
  • RANK #5/16
  • PHOTO Perimeter Mall
  • BOOK 3y book
  • INJ 1 inj
  • SIZE ~35 FTE

Nearest TCR peer: Perimeter Mall (0.0 TCR gap)

Read with this employer → · Industry book → · North Carolina employers → · Look up another →

Customer Information Center Management in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Customer Information Center Management averages 1.0 TCR (71% of the Commercial property managing BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Customer Information Center Management TCR series: 2016=0 · 2017=0 · 2018=3 · BLS 1.4

Where Customer Information Center Management falls in its industry

183 Commercial property managing establishments

Safer than 83% of graded establishments in this industry, whose median TCR is 2.8.

More dangerous than peersSafer than peers

Narrower to North Carolina alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 16 Commercial property managing employers in North Carolina.

Customer Information Center Management (35 employees, TCR 1.0) among 29 same-industry peers, split at the industry median of 46 employees and a TCR of 2.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0100200300400 051015 Average employees Total Case Rate Customer Information Center Management
Customer Information Center Management (35 employees, TCR 1.0) among 29 same-industry peers, split at the industry median of 46 employees and a TCR of 2.8

Customer Information Center Management has fewer employees than the Commercial property managing median and a lower injury rate than the industry's median TCR of 2.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 3.0 3.0 1 0 0
2017 0.0 0.0 0 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

531312 · NC · Charlotte

183 Commercial property managing employers nationwide with a credible TCR · 16,981 rated employers in North Carolina with headcount on file · 2,058 employers in Charlotte, NC · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Perimeter Mall 1.0 TCR
NAICS-TCR Owens Realty Services Florida (PM) 1.0 TCR
NAICS-TCR 910 Louisiana 1.0 TCR
NAICS-TCR The SoNo Collection 1.0 TCR
STATE-SIZE Boykin Farms, Inc. 35 FTE
STATE-SIZE NEW COLONY SOW FARM 6276 -EST 35 FTE
STATE-SIZE Goldsboro Field Services 35 FTE
STATE-SIZE Butterball LLC Hatchery # 2 35 FTE
CITY-NEAR 1101-Carolinas Medical Center (1101) 8,444 FTE
CITY-NEAR 0001-Carolinas Medical Center 8,032 FTE
CITY-NEAR 4795-AA-CLT-CHARLOTTE-CLT-TRML 7,295 FTE
CITY-NEAR Novant Health Presbyterian Medical Center 4,973 FTE
NAT-TCR DSAR Rogers 1.0 TCR
NAT-TCR Bronx Branch 1.0 TCR
NAT-TCR Forum Energy Technologies - Guhn Rd. 1.0 TCR
NAT-TCR All Aboard America! School Transportation 1.0 TCR
NAT-SIZE DSAR Little 35 FTE
NAT-SIZE Ergon BioFuels 35 FTE
NAT-SIZE Residencial Torres de Sabana 35 FTE
NAT-SIZE dd s DISCOUNTS Store 5237 35 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.