Abrasive products manufacturing · Texas

Customer Service Center North America

Stephenville, TX · ~118 workers · 8 years of OSHA Injury Tracking Application data.

C
Average Safety Record
0.0
Avg TCR
3.3
Industry avg
0
Fatalities
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The verdict

Customer Service Center North America runs at 0% of its industry's injury rate - about level with the typical Abrasive products manufacturing workplace, earning a grade C.

Customer Service Center North America: 0.0 TCR = 0% of Abrasive products manufacturing BLS 3.3 · 8y Form 300A (see methodology below)

Customer Service Center North America safety composite

Customer Service Center North America scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

83/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0 per 100 workers

Safer than 100% of industry peers

DART rate
B 0 per 100 workers

Safer than 86% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Customer Service Center North America held a steady TCR band

Customer Service Center North America's TCR held near 0.0 from 0.0 in 2016 to 0.0 in 2024. Peak filing year was 2016 at 0.0 TCR.

2016=0.0 · 2017=0.0 · 2019=0.0 · 2020=0.0 · 2021=0.0 · 2022=0.0 · 2023=0.0 · 2024=0.0

OSHA ITA Form 300A scorecard

Establishment book 327910 · Stephenville, TX AT/BELOW-IND · MID

Grade C · TCR 0.0 · 0% of ind

  • DART 0.0 DART
  • RANK P100
  • PHOTO Divine Brothers. Co
  • BOOK 8y book
  • INJ 0 inj
  • SIZE ~118 FTE

Nearest TCR peer: Divine Brothers. Co (0.3 TCR gap)

Read with this employer → · Industry book → · Texas employers → · Look up another →

Customer Service Center North America in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Customer Service Center North America averages 0.0 TCR (0% of the Abrasive products manufacturing BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Customer Service Center North America TCR series: 2016=0 · 2017=0 · 2019=0 · 2020=0 · 2021=0 · 2022=0 · 2023=0 · 2024=0 · BLS 3.3

Where Customer Service Center North America falls in its industry

90 Abrasive products manufacturin establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 4.5.

More dangerous than peersSafer than peers
Customer Service Center North America (118 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 61 employees and a TCR of 4.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0100200300400 051015 Average employees Total Case Rate Customer Service Center North America
Customer Service Center North America (118 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 61 employees and a TCR of 4.5

Customer Service Center North America has more employees than the Abrasive products manufacturing median and a lower injury rate than the industry's median TCR of 4.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 0.0 0.0 0 0 0
2023 0.0 0.0 0 0 0
2022 0.0 0.0 0 0 0
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2019 0.0 0.0 0 0 0
2017 0.0 0.0 0 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

327910 · TX · Stephenville

90 Abrasive products manufacturing employers nationwide with a credible TCR · 38,394 rated employers in Texas with headcount on file · 47 employers in Stephenville, TX · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Divine Brothers. Co 0.3 TCR
NAICS-TCR Linde Advanced Material Technologies Inc 0.3 TCR
NAICS-TCR L.R. Oliver & Co., Inc. 0.6 TCR
NAICS-TCR Hyperion Worthington 0.8 TCR
STATE-SIZE Village farms Marfa 2 118 FTE
STATE-SIZE Pintail Alternative Energy, LLC 118 FTE
STATE-SIZE Oncor West DOC 118 FTE
STATE-SIZE TYLER SC&TRANS 118 FTE
CITY-NEAR Stephenville Facility 517 FTE
CITY-NEAR Stephenville Plant 503 FTE
CITY-NEAR 610 369 FTE
CITY-NEAR Saint-Gobain Abrasives 351 FTE
NAT-TCR Envision Printing, LLC 0.0 TCR
NAT-TCR Cedar Bay Entertainment LLC 0.0 TCR
NAT-TCR Cardinal Health 7000 and 7200 0.0 TCR
NAT-TCR One Federal Street 0.0 TCR
NAT-SIZE ChristenDETROIT 118 FTE
NAT-SIZE Select Specialty Hospital - Cincinnati, Inc. (d/b/a Select Specialty Hospital - Cincinnati North) 118 FTE
NAT-SIZE Avante at Inverness 118 FTE
NAT-SIZE NJRHS - Wall 118 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023, 2022, 2021, 2020, 2019, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.