General warehousing and storage · Illinois
Customer Service Crystal Lake Product Center
Crystal Lake, IL · ~535 workers · 7 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 2.1
- Avg TCR
- 5.8
- Industry avg
- 0
- Fatalities
The verdict
Customer Service Crystal Lake Product Center runs at 37% of its industry's injury rate - far safer than the typical General warehousing and storage workplace, earning a grade A.
Customer Service Crystal Lake Product Center: 2.1 TCR = 37% of General warehousing and storage BLS 5.8 · 7y Form 300A (see methodology below)
Customer Service Crystal Lake Product Center safety composite
Customer Service Crystal Lake Product Center scores strongest on total case rate (tcr) (safer than 70% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
59/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- C 2.15 per 100 workers
Safer than 70% of industry peers
- DART rate
- D 1.77 per 100 workers
Safer than 54% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Rising injury rate
Customer Service Crystal Lake Product Center: 1.3 → 2.6 TCR
Peak year 2023 @ 4.6 TCR · DART/TCR 0.82× in 2024
Customer Service Crystal Lake Product Center's TCR rose 1.3 from 1.3 in 2016 to 2.6 in 2024. Peak filing year was 2023 at 4.6 TCR. In 2024, DART was 0.82× this establishment's average TCR (severity share of cases).
OSHA ITA Form 300A scorecard
Establishment book 493110 · Crystal Lake, IL AT/BELOW-IND · MID
Grade A · TCR 2.1 · 37% of ind
- DART 1.8 DART
- RANK #175/551
- PHOTO P.E./Returns Carhart…
- BOOK 7y book
- INJ 84 inj
- SIZE ~535 FTE
Nearest TCR peer: P.E./Returns Carhartt, Inc. (0.0 TCR gap)
Read with this employer → · Industry book → · Illinois employers → · Look up another →
Customer Service Crystal Lake Product Center in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
Customer Service Crystal Lake Product Center
2.1 TCR
- P.E./Returns C
P.E./Returns Carhartt, Inc.
2.1 TCR
- 5149 MCDONOUGH
5149 MCDONOUGH IDC EAST
2.1 TCR
- Xpedient Logis
Xpedient Logistics-Winder
2.1 TCR
- DUBUQUE IA SAL
DUBUQUE IA SALES CENTER
2.1 TCR
What this shows Customer Service Crystal Lake Product Center averages 2.1 TCR (37% of the General warehousing and storage BLS benchmark).
Customer Service Crystal Lake Product Center TCR series: 2016=1.3 · 2017=1.3 · 2019=2.5 · 2020=0.7 · 2022=2 · 2023=4.6 · 2024=2.6 · BLS 5.8
Where Customer Service Crystal Lake Product Center falls in its industry
9,477 General warehousing and storag establishmentsSafer than 70% of graded establishments in this industry, whose median TCR is 3.5.
Narrower to Illinois alone (the establishments it most directly competes with for workers and contracts): ranked #175 safest of 551 General warehousing and storag employers in Illinois.
Customer Service Crystal Lake Product Center has more employees than the General warehousing and storage median and a lower injury rate than the industry's median TCR of 3.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 2.6 | 1.8 | 13 | 0 | 0 |
| 2023 | 4.6 | 3.3 | 27 | 0 | 0 |
| 2022 | 2.0 | 1.6 | 11 | 0 | 0 |
| 2020 | 0.7 | 0.6 | 4 | 0 | 0 |
| 2019 | 2.5 | 2.2 | 15 | 0 | 0 |
| 2017 | 1.3 | 1.1 | 7 | 0 | 0 |
| 2016 | 1.3 | 1.3 | 7 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
493110 · IL · Crystal Lake
9,477 General warehousing and storage employers nationwide with a credible TCR · 22,804 rated employers in Illinois with headcount on file · 101 employers in Crystal Lake, IL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | P.E./Returns Carhartt, Inc. | 2.1 TCR |
| NAICS-TCR | 5149 MCDONOUGH IDC EAST | 2.1 TCR |
| NAICS-TCR | Xpedient Logistics-Winder | 2.1 TCR |
| NAICS-TCR | DUBUQUE IA SALES CENTER | 2.1 TCR |
| STATE-SIZE | 1953-1111 | 535 FTE |
| STATE-SIZE | Lockport Township High School District 205 East Campus | 535 FTE |
| STATE-SIZE | The Field Museum | 535 FTE |
| STATE-SIZE | Park District | 535 FTE |
| CITY-NEAR | McHenry County College | 695 FTE |
| CITY-NEAR | WM 1413 | 459 FTE |
| CITY-NEAR | 1413 | 432 FTE |
| CITY-NEAR | WernerCo | 430 FTE |
| NAT-TCR | Laredo III | 2.1 TCR |
| NAT-TCR | LM Wind Power : Grand Forks | 2.1 TCR |
| NAT-TCR | International Paper Middletown Container | 2.1 TCR |
| NAT-TCR | Niteo Products LLC Plant | 2.1 TCR |
| NAT-SIZE | Orlando Plant | 535 FTE |
| NAT-SIZE | Molson Coors Beverage Company | 535 FTE |
| NAT-SIZE | Jasper Weller, LLC - DBA Weller Truck Parts | 535 FTE |
| NAT-SIZE | City Of Richmond | 535 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.