Sporting goods stores · Pennsylvania

Customer Support Center

Coraopolis, PA · ~2,571 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.2
Avg TCR
3.4
Industry avg
0
Fatalities
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The verdict

Customer Support Center runs at 7% of its industry's injury rate - far safer than the typical Sporting goods stores workplace, earning a grade A.

Customer Support Center: 0.2 TCR = 7% of Sporting goods stores BLS 3.4 · 4y Form 300A (see methodology below)

Customer Support Center safety composite

Customer Support Center scores strongest on total case rate (tcr) (safer than 99% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

72/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.23 per 100 workers

Safer than 99% of industry peers

DART rate
C 0.1 per 100 workers

Safer than 56% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Customer Support Center held a steady TCR band

Customer Support Center's TCR held near 0.1 from 0.3 in 2016 to 0.2 in 2020. Peak filing year was 2016 at 0.3 TCR. In 2020, DART was 0.43× this establishment's average TCR (severity share of cases).

2016=0.3 · 2018=0.3 · 2019=0.2 · 2020=0.2

OSHA ITA Form 300A scorecard

Establishment book 451110 · Coraopolis, PA AT/BELOW-IND · LARGE

Grade A · TCR 0.2 · 7% of ind

  • DART 0.1 DART
  • RANK #1/4
  • PHOTO Fleet Feet Sports De…
  • BOOK 4y book
  • INJ 18 inj
  • SIZE ~2,571 FTE

Nearest TCR peer: Fleet Feet Sports Development Company (0.1 TCR gap)

Read with this employer → · Industry book → · Pennsylvania employers → · Look up another →

Customer Support Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Customer Support Center averages 0.2 TCR (7% of the Sporting goods stores BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Customer Support Center TCR series: 2016=0.3 · 2018=0.3 · 2019=0.2 · 2020=0.2 · BLS 3.4

Where Customer Support Center falls in its industry

74 Sporting goods stores establishments

Safer than 99% of graded establishments in this industry, whose median TCR is 3.5.

More dangerous than peersSafer than peers

Narrower to Pennsylvania alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 4 Sporting goods stores employers in Pennsylvania.

Customer Support Center (2,571 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 170 employees and a TCR of 3.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 0246810 Average employees Total Case Rate Customer Support Center
Customer Support Center (2,571 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 170 employees and a TCR of 3.5

Customer Support Center has more employees than the Sporting goods stores median and a lower injury rate than the industry's median TCR of 3.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 0.2 0.1 4 0 0
2019 0.2 0.1 4 0 0
2018 0.3 0.1 4 1 0
2016 0.3 0.1 6 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

451110 · PA · Coraopolis

74 Sporting goods stores employers nationwide with a credible TCR · 22,692 rated employers in Pennsylvania with headcount on file · 68 employers in Coraopolis, PA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Fleet Feet Sports Development Company 0.3 TCR
NAICS-TCR Pebble Beach - RDC 0.6 TCR
NAICS-TCR Bass Pro Corporate 0.6 TCR
NAICS-TCR PSA - Greenville 0.9 TCR
STATE-SIZE North America Fulfillment Centers (FCs) : AVP1 2,572 FTE
STATE-SIZE UPMC Community Medicine Inc 2,575 FTE
STATE-SIZE Valley Medical Facilities - Heritage Valley Health System 2,563 FTE
STATE-SIZE St. Mary Medical Center 2,583 FTE
CITY-NEAR 090 PGH 1,525 FTE
CITY-NEAR 90 1,168 FTE
CITY-NEAR LOCATION 48037 1,072 FTE
CITY-NEAR FedEx 1000 FEDEX DRIVE 713 FTE
NAT-TCR Evolent Health LLC Louisville 0.2 TCR
NAT-TCR HydroChem LLC-DEX 0.2 TCR
NAT-TCR Cardinal Health 1400/1500 0.2 TCR
NAT-TCR Cedar Rapids G.O. 0.2 TCR
NAT-SIZE Bethesda North Hospital 2,571 FTE
NAT-SIZE BDMNNJ11 2,571 FTE
NAT-SIZE 4795-Ea-Ord-Chicago - Ohare-Ord-Trml 2,570 FTE
NAT-SIZE Monster Energy Company 2535 Anselmo Dr 2,572 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019, 2018, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.