ICE CREAM & FROZEN DESSERT MANUFACTURING · Massachusetts

Friendly'S - Wilbraham Plant

Wilbraham, MA · ~245 workers · 2 years of OSHA Injury Tracking Application data.

F
Failing Safety Record
6.7
Avg TCR
3.3
Industry avg
0
Fatalities
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The verdict

Friendly'S - Wilbraham Plant runs at 204% of its industry's injury rate - far more dangerous than the typical ICE CREAM & FROZEN DESSERT MANUFACTURING workplace, earning a grade F.

Friendly'S - Wilbraham Plant: 6.7 TCR = 204% of ICE CREAM & FROZEN DESSERT MANUFACTURING BLS 3.3 · 2y Form 300A (see methodology below)

Friendly'S - Wilbraham Plant safety composite

Friendly'S - Wilbraham Plant scores strongest on fatalities (safer than 51% of same-industry peers) and weakest on dart rate (safer than 27%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

35/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 6.72 per 100 workers

Safer than 32% of industry peers

DART rate
F 4.35 per 100 workers

Safer than 27% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−2.9

2016→2017

Friendly'S - Wilbraham Plant injury rate improved

Friendly'S - Wilbraham Plant's TCR fell 2.9 from 8.2 in 2016 to 5.3 in 2017. Peak filing year was 2016 at 8.2 TCR. In 2017, DART was 0.65× this establishment's average TCR (severity share of cases).

2016=8.2 · 2017=5.3

OSHA ITA Form 300A scorecard

Establishment book 311520 · Wilbraham, MA ABOVE-IND · MID

Grade F · TCR 6.7 · 204% of ind

  • DART 4.3 DART
  • RANK #3/5
  • PHOTO Lakewood (Mr. Cookie…
  • BOOK 2y book
  • INJ 30 inj
  • SIZE ~245 FTE

Nearest TCR peer: Lakewood (Mr. Cookieface) (0.0 TCR gap)

Read with this employer → · Industry book → · Massachusetts employers → · Look up another →

Friendly'S - Wilbraham Plant in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Friendly'S - Wilbraham Plant averages 6.7 TCR (204% of the ICE CREAM & FROZEN DESSERT MANUFACTURING BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Friendly'S - Wilbraham Plant TCR series: 2016=8.2 · 2017=5.3 · BLS 3.3

Where Friendly'S - Wilbraham Plant falls in its industry

111 ICE CREAM & FROZEN DESSERT MAN establishments

Safer than 32% of graded establishments in this industry, whose median TCR is 4.8.

More dangerous than peersSafer than peers

Narrower to Massachusetts alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 5 ICE CREAM & FROZEN DESSERT MAN employers in Massachusetts.

Friendly'S - Wilbraham Plant (245 employees, TCR 6.7) among 29 same-industry peers, split at the industry median of 139 employees and a TCR of 4.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 02004006008001,000 051015 Average employees Total Case Rate Friendly'S - Wilbraham Plant
Friendly'S - Wilbraham Plant (245 employees, TCR 6.7) among 29 same-industry peers, split at the industry median of 139 employees and a TCR of 4.8

Friendly'S - Wilbraham Plant has more employees than the ICE CREAM & FROZEN DESSERT MANUFACTURING median and a higher injury rate than the industry's median TCR of 4.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2017 5.3 4.3 17 0 0
2016 8.2 6.3 13 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

311520 · MA · Wilbraham

111 ICE CREAM & FROZEN DESSERT MANUFACTURING employers nationwide with a credible TCR · 10,108 rated employers in Massachusetts with headcount on file · 20 employers in Wilbraham, MA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Lakewood (Mr. Cookieface) 6.7 TCR
NAICS-TCR Perry's Ice Cream Co., Inc. 6.7 TCR
NAICS-TCR Wheeling Plant 6.8 TCR
NAICS-TCR DFA ICE CREAM - DECATUR IN 6.5 TCR
STATE-SIZE Concord Foods, LLC 245 FTE
STATE-SIZE Mirra Co LLC 245 FTE
STATE-SIZE STOP & SHOP 100054 245 FTE
STATE-SIZE 5448 245 FTE
CITY-NEAR Friendlys - Wilbraham 297 FTE
CITY-NEAR DFA ICE CREAM - WILBRAHAM MA 260 FTE
CITY-NEAR Life Care Center of Wilbraham 180 FTE
CITY-NEAR Big Y Foods, Inc. Wilbraham 177 FTE
NAT-TCR Janesville Acoustics- Richmond 6.7 TCR
NAT-TCR Plant R2 6.7 TCR
NAT-TCR Iron Hill Brewery- Chestnut Hill 6.7 TCR
NAT-TCR J-S Sherman Operations, LP D/B/A The Homestead of Sherman 6.7 TCR
NAT-SIZE Queens North (Nylic) 245 FTE
NAT-SIZE Sodexo at Sdx Collinwood Yards Facility 245 FTE
NAT-SIZE Hanes Brands Inc. 245 FTE
NAT-SIZE Superior Production LLC - Fairwood Plant 245 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.