Telecommunications carriers, wired · Florida

Gateway Village Call Center

Deland, FL · ~393 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.3
Avg TCR
0.7
Industry avg
0
Fatalities
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The verdict

Gateway Village Call Center runs at 41% of its industry's injury rate - far safer than the typical Telecommunications carriers, wired workplace, earning a grade A.

Gateway Village Call Center: 0.3 TCR = 41% of Telecommunications carriers, wired BLS 0.7 · 2y Form 300A (see methodology below)

Gateway Village Call Center safety composite

Gateway Village Call Center scores strongest on dart rate (safer than 81% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

73/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 0.29 per 100 workers

Safer than 80% of industry peers

DART rate
B 0 per 100 workers

Safer than 81% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Gateway Village Call Center held a steady TCR band

Gateway Village Call Center's TCR held near 0.1 from 0.3 in 2016 to 0.3 in 2018. In 2018, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.3 · 2018=0.3

OSHA ITA Form 300A scorecard

Establishment book 517110 · Deland, FL AT/BELOW-IND · MID

Grade A · TCR 0.3 · 41% of ind

  • DART 0.0 DART
  • RANK #5/16
  • PHOTO Cox Communications -…
  • BOOK 2y book
  • INJ 2 inj
  • SIZE ~393 FTE

Nearest TCR peer: Cox Communications - OKC - COE (0.0 TCR gap)

Read with this employer → · Industry book → · Florida employers → · Look up another →

Gateway Village Call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Gateway Village Call Center averages 0.3 TCR (41% of the Telecommunications carriers, wired BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Gateway Village Call Center TCR series: 2016=0.3 · 2018=0.3 · BLS 0.7

Where Gateway Village Call Center falls in its industry

537 Telecommunications carriers, w establishments

Safer than 80% of graded establishments in this industry, whose median TCR is 1.3.

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 16 Telecommunications carriers, w employers in Florida.

Gateway Village Call Center (393 employees, TCR 0.3) among 29 same-industry peers, split at the industry median of 276 employees and a TCR of 1.3 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 05101520 Average employees Total Case Rate Gateway Village Call Center
Gateway Village Call Center (393 employees, TCR 0.3) among 29 same-industry peers, split at the industry median of 276 employees and a TCR of 1.3

Gateway Village Call Center has more employees than the Telecommunications carriers, wired median and a lower injury rate than the industry's median TCR of 1.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 0.3 0.0 1 0 0
2016 0.3 0.3 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

517110 · FL · Deland

537 Telecommunications carriers, wired employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 102 employers in Deland, FL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Cox Communications - OKC - COE 0.3 TCR
NAICS-TCR VA0045CBC 0.3 TCR
NAICS-TCR Cox Communications - Omaha 0.3 TCR
NAICS-TCR DLLSTXRI - AT&T Services, Inc. 0.3 TCR
STATE-SIZE 10DF195 PHARMA LAKELAND DC KENDRICK 393 FTE
STATE-SIZE WM 5266 393 FTE
STATE-SIZE WM 6978 393 FTE
STATE-SIZE Fanatics- Commonwealth 393 FTE
CITY-NEAR Florida Hospital DeLand 970 FTE
CITY-NEAR AdventHealth DeLand 941 FTE
CITY-NEAR d/b/a Boulevard Tire and Retread 555 FTE
CITY-NEAR KPR U.S., LLC 461 FTE
NAT-TCR Hoffman Estates Commercial and Food Innovation Center 0.3 TCR
NAT-TCR ACE-IT 0.3 TCR
NAT-TCR Alpharetta, George 0.3 TCR
NAT-TCR Air Group Building (Kyarp) 0.3 TCR
NAT-SIZE Schneider Electric USA 393 FTE
NAT-SIZE Simonton Windows: Ellenboro, WV 393 FTE
NAT-SIZE Tupelo Operations 393 FTE
NAT-SIZE Field Sales Central 393 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.