Telecommunications carriers, wired · Florida
Gateway Village Call Center
Deland, FL · ~393 workers · 2 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.3
- Avg TCR
- 0.7
- Industry avg
- 0
- Fatalities
The verdict
Gateway Village Call Center runs at 41% of its industry's injury rate - far safer than the typical Telecommunications carriers, wired workplace, earning a grade A.
- A
- Excellent Safety Record
- 0.3
- avg TCR · per 100 workers
- 0.7
- industry benchmark (BLS)
- 2
- recordable injuries tracked
Grade compares Gateway Village Call Center's OSHA Total Case Rate of 0.3 to the Telecommunications carriers, wired BLS benchmark of 0.7 (41% of benchmark) across 2 years of Form 300A filings (2016–2024). <a href="/methodology">See methodology</a> for reporting-limitation caveats.
Injury rate over time
Gateway Village Call Center's yearly Total Case Rate, against the 0.7 industry benchmark.
Where Gateway Village Call Center falls in its industry
635 Telecommunications carriers, w establishmentsSafer than 68% of graded establishments in this industry, whose median TCR is 0.8.
Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #8 safest of 19 Telecommunications carriers, w employers in Florida.
Trend analysis for Gateway Village Call Center
Between 2016 and 2018, Gateway Village Call Center's Total Case Rate worsened from 0.3 to 0.3 recordable injuries per 100 full-time workers, a 28% increase across 2 years of OSHA reporting.
The safest year on record was 2016, at a TCR of 0.3, while 2018 saw the highest rate, at 0.3, a spread of 0.1 points between the best and worst reporting years. That's a comparatively narrow spread, suggesting a fairly consistent safety record across the 2 years with a usable rate on file, rather than one outlier year skewing the multi-year average.
Summed across those 2 reporting years, Gateway Village Call Center recorded 2 total injuries and illnesses, with no fatalities reported in any of those years. Readers comparing establishments should weigh the 2-year trend above alongside establishment size, since a larger workforce naturally accumulates more raw incidents even at a lower per-100-worker rate.
Verify This Employer with OSHA
The 2 injuries shown on this page for Gateway Village Call Center are sourced from its own 2 years of mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source, name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.
Verify on OSHA Establishment SearchSource: U.S. Department of Labor, OSHA Establishment-Specific Injury and Illness Data. NAICS 517110 - Telecommunications carriers, wired.
DART Rate, Transparent Calculation (2018)
What is the DART rate formula?
DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.
0 DART incidents × 200,000 ÷ 632,263 hours worked = 0.00 DART
Methodology: 29 CFR 1904, OSHA Form 300A recordkeeping
Cross-Validating Context, Establishment vs Industry vs State
| Benchmark | TCR | Source |
|---|---|---|
| Gateway Village Call Center (this establishment) | 0.29 | OSHA ITA Form 300A, 2-year avg |
| Telecommunications carriers, wired industry avg | 0.70 | BLS IIF, NAICS 517110 |
| Florida state avg (all industries) | 4.57 | OSHA ITA, state-level rollup |
Industry benchmarks: Bureau of Labor Statistics, Injuries, Illnesses, and Fatalities (IIF) program
Reportable Incident Timeline
Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by Gateway Village Call Center to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.
- 2018: 1 reportable incidents · 1 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
- 2016: 1 reportable incidents · 1 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
Source: OSHA Inspection Information System (IMIS) - inspection case-number records
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2018 | 0.3 | 0.0 | 1 | 0 | 0 |
| 2016 | 0.3 | 0.3 | 1 | 0 | 0 |
What this grade means for you
Use this grade as a relative read on Gateway Village Call Center's reported OSHA injury record, strong versus its Telecommunications carriers, wired peers, but not a guarantee about any single site today.
- At 41% of the Telecommunications carriers, wired benchmark, Gateway Village Call Center reports fewer injuries than typical peers, still worth asking how safety is managed day to day. Know your rights
- Judge this record against the wider Telecommunications carriers, wired sector, where injury rates vary widely, before comparing it in isolation. See the industry
- Grades reflect 2016–2024 filings; check the latest establishment record straight from OSHA, or look up a different employer. Look up another
Safety grades reflect employers' self-reported OSHA Form 300A filings from 2016 to 2024 and can lag current conditions. A grade is not a guarantee that any specific workplace is safe or unsafe today. See our methodology and disclaimer.
Frequently Asked Questions
What is Gateway Village Call Center's safety grade?
How many injuries has Gateway Village Call Center reported?
Similar Employers
Matched by safety record across the industry, by workforce size within Florida, and by nearby establishments in Deland - a different peer set than the category browse links below.
Similar TCR (~0.3)
Similar size (~393 workers)
Read our methodology - how this data is sourced, computed, and verified.
Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.