Corporate · Florida

Lake Mary Customer Service Center

Lake Mary, FL · ~128 workers · 7 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.1
Avg TCR
0.7
Industry avg
0
Fatalities
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The verdict

Lake Mary Customer Service Center runs at 16% of its industry's injury rate - far safer than the typical Corporate workplace, earning a grade A.

Lake Mary Customer Service Center: 0.1 TCR = 16% of Corporate BLS 0.7 · 7y Form 300A (see methodology below)

Lake Mary Customer Service Center safety composite

Lake Mary Customer Service Center scores strongest on total case rate (tcr) (safer than 91% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

73/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.11 per 100 workers

Safer than 91% of industry peers

DART rate
C 0 per 100 workers

Safer than 69% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.8

2016→2022

Lake Mary Customer Service Center injury rate improved

Lake Mary Customer Service Center's TCR fell 0.8 from 0.8 in 2016 to 0.0 in 2022. Peak filing year was 2016 at 0.8 TCR. In 2022, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.8 · 2017=0.0 · 2018=0.0 · 2019=0.0 · 2020=0.0 · 2021=0.0 · 2022=0.0

OSHA ITA Form 300A scorecard

Establishment book 551114 · Lake Mary, FL AT/BELOW-IND · MID

Grade A · TCR 0.1 · 16% of ind

  • DART 0.0 DART
  • RANK #7/60
  • PHOTO Coke Northeast - Co…
  • BOOK 7y book
  • INJ 1 inj
  • SIZE ~128 FTE

Nearest TCR peer: Coke Northeast - Corporate Office (0.0 TCR gap)

Read with this employer → · Industry book → · Florida employers → · Look up another →

Lake Mary Customer Service Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Lake Mary Customer Service Center averages 0.1 TCR (16% of the Corporate BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Lake Mary Customer Service Center TCR series: 2016=0.8 · 2017=0 · 2018=0 · 2019=0 · 2020=0 · 2021=0 · 2022=0 · BLS 0.7

Where Lake Mary Customer Service Center falls in its industry

1,475 Corporate establishments

Safer than 91% of graded establishments in this industry, whose median TCR is 0.7.

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #7 safest of 60 Corporate employers in Florida.

Lake Mary Customer Service Center (128 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 189 employees and a TCR of 0.7 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,0004,000 0246810 Average employees Total Case Rate Lake Mary Customer Service Center
Lake Mary Customer Service Center (128 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 189 employees and a TCR of 0.7

Lake Mary Customer Service Center has fewer employees than the Corporate median and a lower injury rate than the industry's median TCR of 0.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2022 0.0 0.0 0 0 0
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 0.0 0.0 0 0 0
2016 0.8 0.0 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

551114 · FL · Lake Mary

1,475 Corporate employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 87 employers in Lake Mary, FL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Coke Northeast - Corporate Office 0.1 TCR
NAICS-TCR Miller's Building 0.1 TCR
NAICS-TCR Headquarters 0.1 TCR
NAICS-TCR JLG - Fountainhead 0.1 TCR
STATE-SIZE DCC Distribution Control Center 128 FTE
STATE-SIZE Dallas 1 Construction & Development 128 FTE
STATE-SIZE Tile It Indurstries Inc 128 FTE
STATE-SIZE Krebs Land Development 128 FTE
CITY-NEAR FL357662 1,307 FTE
CITY-NEAR FL0361VS 1,167 FTE
CITY-NEAR FL0361CV3 957 FTE
CITY-NEAR Lake Mary FL Office Location 654 FTE
NAT-TCR 4039-00000500-00W001 0.1 TCR
NAT-TCR The People Concern - Mosaic Westlake 0.1 TCR
NAT-TCR Shure Incorporated 0.1 TCR
NAT-TCR OIS-Corpus Christi 0.1 TCR
NAT-SIZE ISD 276 Minnetonka, Excelsior Elementary 128 FTE
NAT-SIZE ISD 241 Brookside Education Center 128 FTE
NAT-SIZE 2253-H4501 128 FTE
NAT-SIZE Forest Park Distribution Center 128 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2022, 2021, 2020, 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.