Customer service management consulting services · Georgia

MarketSource, Inc.

Alpharetta, GA · ~5,905 workers · 3 years of OSHA Injury Tracking Application data.

F
Failing Safety Record
1.0
Avg TCR
0.5
Industry avg
1
Fatality
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The verdict

MarketSource, Inc. runs at 208% of its industry's injury rate - far more dangerous than the typical Customer service management consulting services workplace, earning a grade F.

MarketSource, Inc.: 1.0 TCR = 208% of Customer service management consulting services BLS 0.5 · 3y Form 300A (see methodology below)

MarketSource, Inc. safety composite

MarketSource, Inc. scores strongest on dart rate (safer than 44% of same-industry peers) and weakest on fatalities (safer than 2%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

28/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 1.04 per 100 workers

Safer than 29% of industry peers

DART rate
D 0.27 per 100 workers

Safer than 44% of industry peers

Fatalities
F 1

Safer than 2% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

MarketSource, Inc. held a steady TCR band

MarketSource, Inc.'s TCR held near 0.1 from 1.0 in 2019 to 1.1 in 2021. In 2021, DART was 0.26× this establishment's average TCR (severity share of cases).

2019=1.0 · 2020=1.1 · 2021=1.1

OSHA ITA Form 300A scorecard

Establishment book 541613 · Alpharetta, GA ABOVE-IND · LARGE

Grade F · TCR 1.0 · 208% of ind

  • DART 0.3 DART
  • RANK P29
  • PHOTO Innomark Communicati…
  • BOOK 3y book
  • INJ 112 inj
  • SIZE ~5,905 FTE

Nearest TCR peer: Innomark Communications- Retail Without Boundaries (0.0 TCR gap)

Read with this employer → · Industry book → · Georgia employers → · Look up another →

MarketSource, Inc. in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows MarketSource, Inc. averages 1.0 TCR (208% of the Customer service management consulting services BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

MarketSource, Inc. TCR series: 2019=1 · 2020=1.1 · 2021=1.1 · BLS 0.5

Where MarketSource, Inc. falls in its industry

24 Customer service management co establishments

Safer than 29% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
MarketSource, Inc. (5,905 employees, TCR 1.0) among 14 same-industry peers, split at the industry median of 246 employees and a TCR of 0.8 2×2 strategic matrix plotting 15 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 02,0004,0006,0008,000 0246 Average employees Total Case Rate MarketSource, Inc.
MarketSource, Inc. (5,905 employees, TCR 1.0) among 14 same-industry peers, split at the industry median of 246 employees and a TCR of 0.8

MarketSource, Inc. has more employees than the Customer service management consulting s median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 1.1 0.3 30 3 1
2020 1.1 0.8 29 3 0
2019 1.0 0.4 53 1 0

OSHA ITA peer cross-reference

Establishment peer ledger

541613 · GA · Alpharetta

24 Customer service management consulting services employers nationwide with a credible TCR · 14,941 rated employers in Georgia with headcount on file · 329 employers in Alpharetta, GA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Innomark Communications- Retail Without Boundaries 1.0 TCR
NAICS-TCR Hawthorn Farm Campus 0.8 TCR
NAICS-TCR Schermer Headquarters 0.8 TCR
NAICS-TCR Alamo Pharma Services 0.8 TCR
STATE-SIZE The Coca Cola Company - Atlanta Office Complex 5,834 FTE
STATE-SIZE Northside Hospital Gwinnett 5,762 FTE
STATE-SIZE Emory University Hosp-Midtown - EHC 5,720 FTE
STATE-SIZE AU Medical Center, Inc. 5,630 FTE
CITY-NEAR ALPHARETTA, GA 3,718 FTE
CITY-NEAR LOCATION 20001 2,160 FTE
CITY-NEAR UPS SUPPLY CHAIN SOLUTIONS (GAAPR) 1,606 FTE
CITY-NEAR PSLG LLC 1,400 FTE
NAT-TCR Edina ISD #273 Countryside Elementary 1.0 TCR
NAT-TCR Ft Myers Service Center 1.0 TCR
NAT-TCR Park Lane New York 1.0 TCR
NAT-TCR Municipal Electric Utillity 1.0 TCR
NAT-SIZE Total Company 5,907 FTE
NAT-SIZE MacNeal Hospital 5,900 FTE
NAT-SIZE Cape Fear Valley Health System/Cumberland County 5,925 FTE
NAT-SIZE Medical University of South Carolina 5,881 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020, 2019. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.