Customer service management consulting services · Georgia
MarketSource, Inc.
Alpharetta, GA · ~5,905 workers · 3 years of OSHA Injury Tracking Application data.
- F
- Failing Safety Record
- 1.0
- Avg TCR
- 0.5
- Industry avg
- 1
- Fatality
The verdict
MarketSource, Inc. runs at 208% of its industry's injury rate - far more dangerous than the typical Customer service management consulting services workplace, earning a grade F.
- F
- Failing Safety Record
- 1.0
- avg TCR · per 100 workers
- 0.5
- industry benchmark (BLS)
- 1
- worker fatalities on record
Grade compares MarketSource, Inc.'s OSHA Total Case Rate of 1.0 to the Customer service management consulting services BLS benchmark of 0.5 (208% of benchmark) across 3 years of Form 300A filings (2016–2024). <a href="/methodology">See methodology</a> for reporting-limitation caveats.
Injury rate over time
MarketSource, Inc.'s yearly Total Case Rate, against the 0.5 industry benchmark.
Where MarketSource, Inc. falls in its industry
39 Customer service management co establishmentsSafer than 18% of graded establishments in this industry, whose median TCR is 0.4.
Trend analysis for MarketSource, Inc.
Between 2019 and 2021, MarketSource, Inc.'s Total Case Rate worsened from 1.0 to 1.1 recordable injuries per 100 full-time workers, a 13% increase across 2 years of OSHA reporting.
The safest year on record was 2019, at a TCR of 1.0, while 2021 saw the highest rate, at 1.1, a spread of 0.1 points between the best and worst reporting years. That's a comparatively narrow spread, suggesting a fairly consistent safety record across the 3 years with a usable rate on file, rather than one outlier year skewing the multi-year average.
Summed across those 3 reporting years, MarketSource, Inc. recorded 112 total injuries and illnesses and 1 fatality. Readers comparing establishments should weigh the 3-year trend above alongside establishment size, since a larger workforce naturally accumulates more raw incidents even at a lower per-100-worker rate.
Verify This Employer with OSHA
The 112 injuries, 7 illnesses, and 1 fatality shown on this page for MarketSource, Inc. are sourced from its own 3 years of mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source, name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.
Verify on OSHA Establishment SearchSource: U.S. Department of Labor, OSHA Establishment-Specific Injury and Illness Data. NAICS 541613 - Customer service management consulting services.
DART Rate, Transparent Calculation (2021)
What is the DART rate formula?
DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.
8 DART incidents × 200,000 ÷ 5,999,977 hours worked = 0.27 DART
Methodology: 29 CFR 1904, OSHA Form 300A recordkeeping
Cross-Validating Context, Establishment vs Industry vs State
| Benchmark | TCR | Source |
|---|---|---|
| MarketSource, Inc. (this establishment) | 1.04 | OSHA ITA Form 300A, 3-year avg |
| Marketing consulting services industry avg | 0.50 | BLS IIF, NAICS 541613 |
| Georgia state avg (all industries) | 4.11 | OSHA ITA, state-level rollup |
Industry benchmarks: Bureau of Labor Statistics, Injuries, Illnesses, and Fatalities (IIF) program
Reportable Incident Timeline
Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by MarketSource, Inc. to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.
- 2021: 34 reportable incidents · 30 injuries, 3 illnesses, 1 fatality - OSHA inspection records (case numbers)
- 2020: 32 reportable incidents · 29 injuries, 3 illnesses, 0 fatalities - OSHA inspection records (case numbers)
- 2019: 54 reportable incidents · 53 injuries, 1 illnesses, 0 fatalities - OSHA inspection records (case numbers)
Source: OSHA Inspection Information System (IMIS) - inspection case-number records
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2021 | 1.1 | 0.3 | 30 | 3 | 1 |
| 2020 | 1.1 | 0.8 | 29 | 3 | 0 |
| 2019 | 1.0 | 0.4 | 53 | 1 | 0 |
What this grade means for you
Use this grade as a relative read on MarketSource, Inc.'s reported OSHA injury record versus its Customer service management consulting services peers, not a verdict on whether any single site is safe today.
- At 208% of the Customer service management consulting services benchmark, MarketSource, Inc. reports more injuries than typical peers, ask specifically how the employer is reducing them. Know your rights
- Judge this record against the wider Customer service management consulting services sector, where injury rates vary widely, before comparing it in isolation. See the industry
- Grades reflect 2016–2024 filings; check the latest establishment record straight from OSHA, or look up a different employer. Look up another
Safety grades reflect employers' self-reported OSHA Form 300A filings from 2016 to 2024 and can lag current conditions. A grade is not a guarantee that any specific workplace is safe or unsafe today. See our methodology and disclaimer.
Frequently Asked Questions
What is MarketSource, Inc.'s safety grade?
How many injuries has MarketSource, Inc. reported?
Similar Employers
Matched by safety record across the industry, by workforce size within Georgia, and by nearby establishments in Alpharetta - a different peer set than the category browse links below.
Similar TCR (~1.0)
Similar size (~5,905 workers)
Read our methodology - how this data is sourced, computed, and verified.
Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.