Pest control (except agricultural, forestry) services · Florida
Massey Services Customer Care
Casselberry, FL · ~50 workers · 3 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 1.3
- Avg TCR
- 4.5
- Industry avg
- 0
- Fatalities
The verdict
Massey Services Customer Care runs at 28% of its industry's injury rate - far safer than the typical Pest control (except agricultural, forestry) services workplace, earning a grade A.
- A
- Excellent Safety Record
- 1.3
- avg TCR · per 100 workers
- 4.5
- industry benchmark (BLS)
- 1
- recordable injuries tracked
Grade compares Massey Services Customer Care's OSHA Total Case Rate to the BLS industry benchmark across 3 years of Form 300A filings (2016–2024). This reflects reported recordable injuries, not an independent safety inspection -- underreporting is a known limitation of employer self-recordkeeping.
Injury rate over time
Massey Services Customer Care's yearly Total Case Rate, against the 4.5 industry benchmark.
Where Massey Services Customer Care falls in its industry
1,778 Pest control (except agricultu establishmentsSafer than 88% of graded establishments in this industry, whose median TCR is 4.5.
Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #28 safest of 238 Pest control (except agricultu employers in Florida.
Massey Services Customer Care has an average TCR of 1.3, which is 28% of the industry average (4.5) for Pest control (except agricultural, forestry) services. This is significantly better than average.
The letter grade is a transparent derived index PlainSafetyScore computes from public OSHA ITA and BLS benchmark data, not an official OSHA rating or safety certification. Full formula and thresholds: Methodology.
Trend analysis for Massey Services Customer Care
Between 2019 and 2022, Massey Services Customer Care's Total Case Rate improved from 3.8 to 0.0 recordable injuries per 100 full-time workers, a 100% decrease across 3 years of OSHA reporting.
The safest year on record was 2021, at a TCR of 0.0, while 2019 saw the highest rate, at 3.8, a spread of 3.8 points between the best and worst reporting years. That's a wide swing relative to the establishment's overall rate, worth checking the year-by-year table below for whether a single severe year is driving the average, rather than a sustained trend.
Summed across those 3 reporting years, Massey Services Customer Care recorded 1 total injuries and illnesses, with no fatalities reported in any of those years. Readers comparing establishments should weigh the 3-year trend above alongside establishment size, since a larger workforce naturally accumulates more raw incidents even at a lower per-100-worker rate.
Verify This Employer with OSHA
All injury, illness, and fatality figures on this page are sourced from Massey Services Customer Care's own mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source, name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.
Verify on OSHA Establishment SearchSource: U.S. Department of Labor, OSHA Establishment-Specific Injury and Illness Data. NAICS 561710 - Pest control (except agricultural, forestry) services.
DART Rate, Transparent Calculation (2022)
DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.
0 DART incidents × 200,000 ÷ 96,766 hours worked = 0.00 DART
Methodology: 29 CFR 1904, OSHA Form 300A recordkeeping
Cross-Validating Context, Establishment vs Industry vs State
| Benchmark | TCR | Source |
|---|---|---|
| Massey Services Customer Care (this establishment) | 1.27 | OSHA ITA Form 300A, 3-year avg |
| Pest Control industry avg | 4.50 | BLS IIF, NAICS 561710 |
| Florida state avg (all industries) | 4.57 | OSHA ITA, state-level rollup |
Industry benchmarks: Bureau of Labor Statistics, Injuries, Illnesses, and Fatalities (IIF) program
Reportable Incident Timeline
Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by Massey Services Customer Care to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.
- 2022: 0 reportable incidents · 0 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
- 2021: 0 reportable incidents · 0 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
- 2019: 1 reportable incidents · 1 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
Source: OSHA Inspection Information System (IMIS) - inspection case-number records
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2022 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2021 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2019 | 3.8 | 0.0 | 1 | 0 | 0 |
What this grade means for you
Use this grade as a relative read on Massey Services Customer Care's reported OSHA injury record, strong versus its Pest control (except agricultural, forestry) services peers, but not a guarantee about any single site today.
- At 28% of the Pest control (except agricultural, forestry) services benchmark, Massey Services Customer Care reports fewer injuries than typical peers, still worth asking how safety is managed day to day. Know your rights
- Judge this record against the wider Pest control (except agricultural, forestry) services sector, where injury rates vary widely, before comparing it in isolation. See the industry
- Grades reflect 2016–2024 filings; check the latest establishment record straight from OSHA, or look up a different employer. Look up another
Safety grades reflect employers' self-reported OSHA Form 300A filings from 2016 to 2024 and can lag current conditions. A grade is not a guarantee that any specific workplace is safe or unsafe today. See our methodology and disclaimer.
Frequently Asked Questions
What is Massey Services Customer Care's safety grade?
How many injuries has Massey Services Customer Care reported?
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Read our methodology - how this data is sourced, computed, and verified.
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Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.