Hotels and Motels · Florida

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center)

Orlando, FL · ~331 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.4
Avg TCR
3.0
Industry avg
0
Fatalities
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The verdict

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) runs at 45% of its industry's injury rate - far safer than the typical Hotels and Motels workplace, earning a grade A.

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center): 1.4 TCR = 45% of Hotels and Motels BLS 3.0 · 4y Form 300A (see methodology below)

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) safety composite

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) scores strongest on total case rate (tcr) (safer than 92% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

69/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 1.36 per 100 workers

Safer than 92% of industry peers

DART rate
C 0.72 per 100 workers

Safer than 55% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center): 0.8 → 1.4 TCR

Peak year 2017 @ 2.0 TCR · DART/TCR 0.53× in 2019

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center)'s TCR rose 0.6 from 0.8 in 2016 to 1.4 in 2019. Peak filing year was 2017 at 2.0 TCR. In 2019, DART was 0.53× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 721110 · Orlando, FL AT/BELOW-IND · MID

Grade A · TCR 1.4 · 45% of ind

  • DART 0.7 DART
  • RANK #81/881
  • PHOTO 179-HOMEWOOD SUITES …
  • BOOK 4y book
  • INJ 14 inj
  • SIZE ~331 FTE

Nearest TCR peer: 179-HOMEWOOD SUITES ANCHORAGE (0.0 TCR gap)

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MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) averages 1.4 TCR (45% of the Hotels and Motels BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) TCR series: 2016=0.8 · 2017=2 · 2018=1.1 · 2019=1.4 · BLS 3.0

Where MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) falls in its industry

9,342 Hotels and Motels establishments

Safer than 92% of graded establishments in this industry, whose median TCR is 4.8.

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #81 safest of 881 Hotels and Motels employers in Florida.

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) (331 employees, TCR 1.4) among 29 same-industry peers, split at the industry median of 48 employees and a TCR of 4.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0100200300400 05101520 Average employees Total Case Rate MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center)
MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) (331 employees, TCR 1.4) among 29 same-industry peers, split at the industry median of 48 employees and a TCR of 4.8

MCCO-Marketing Contact Center Orlando (fka Orlando Referral Center) has more employees than the Hotels and Motels median and a lower injury rate than the industry's median TCR of 4.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 1.4 0.7 4 0 0
2018 1.1 0.4 3 0 0
2017 2.0 1.2 5 0 0
2016 0.8 0.8 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

721110 · FL · Orlando

9,342 Hotels and Motels employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 1,997 employers in Orlando, FL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR 179-HOMEWOOD SUITES ANCHORAGE 1.4 TCR
NAICS-TCR Towers on the Grove 1.4 TCR
NAICS-TCR Royal Vista 1.4 TCR
NAICS-TCR Staybridge Suites Carmel 1.4 TCR
STATE-SIZE Universal Forming Inc 331 FTE
STATE-SIZE Sysco Southeast Florida, LLC 331 FTE
STATE-SIZE 3310 331 FTE
STATE-SIZE AMTPA (LCS) 331 FTE
CITY-NEAR Universal Orlando Resort 20,343 FTE
CITY-NEAR Universal Parks and Resorts : UO 13,442 FTE
CITY-NEAR ADVENTHEALTH ORLANDO 11,412 FTE
CITY-NEAR Florida Hospital Orlando 10,318 FTE
NAT-TCR Kale Trucking Inc. 786 1.4 TCR
NAT-TCR 6962-Swy 0025 0190 1.4 TCR
NAT-TCR Michigan Department of Corrections - Washtenaw County Probation 1.4 TCR
NAT-TCR Ashland LLC 1.4 TCR
NAT-SIZE Hilltop Health Services Corporation- 1625 N 15th Street 331 FTE
NAT-SIZE Bastian Solutions 331 FTE
NAT-SIZE Gw Medical Faculty Associates 331 FTE
NAT-SIZE J-U-B ENGINEERS, Inc. 331 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.