Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers · Pennsylvania

OXO Customer Service

Chambersburg, PA · ~47 workers · 5 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.5
Avg TCR
2.2
Industry avg
0
Fatalities
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The verdict

OXO Customer Service runs at 25% of its industry's injury rate - far safer than the typical Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers workplace, earning a grade A.

OXO Customer Service: 0.5 TCR = 25% of Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers BLS 2.2 · 5y Form 300A (see methodology below)

OXO Customer Service safety composite

OXO Customer Service scores strongest on total case rate (tcr) (safer than 95% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

77/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.54 per 100 workers

Safer than 95% of industry peers

DART rate
B 0 per 100 workers

Safer than 75% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

OXO Customer Service held a steady TCR band

OXO Customer Service's TCR held near 0.0 from 0.0 in 2018 to 0.0 in 2023. Peak filing year was 2022 at 2.7 TCR. In 2023, DART was 0× this establishment's average TCR (severity share of cases).

2018=0.0 · 2020=0.0 · 2021=0.0 · 2022=2.7 · 2023=0.0

OSHA ITA Form 300A scorecard

Establishment book 423620 · Chambersburg, PA AT/BELOW-IND · SMALL

Grade A · TCR 0.5 · 25% of ind

  • DART 0.0 DART
  • RANK #1/8
  • PHOTO Helen of Troy
  • BOOK 5y book
  • INJ 1 inj
  • SIZE ~47 FTE

Nearest TCR peer: Helen of Troy (0.0 TCR gap)

Read with this employer → · Industry book → · Pennsylvania employers → · Look up another →

OXO Customer Service in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows OXO Customer Service averages 0.5 TCR (25% of the Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

OXO Customer Service TCR series: 2018=0 · 2020=0 · 2021=0 · 2022=2.7 · 2023=0 · BLS 2.2

Where OXO Customer Service falls in its industry

91 Household-type appliances (exc establishments

Safer than 95% of graded establishments in this industry, whose median TCR is 2.6.

More dangerous than peersSafer than peers

Narrower to Pennsylvania alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 8 Household-type appliances (exc employers in Pennsylvania.

OXO Customer Service (47 employees, TCR 0.5) among 29 same-industry peers, split at the industry median of 75 employees and a TCR of 2.6 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 05001,0001,500 051015 Average employees Total Case Rate OXO Customer Service
OXO Customer Service (47 employees, TCR 0.5) among 29 same-industry peers, split at the industry median of 75 employees and a TCR of 2.6

OXO Customer Service has fewer employees than the Household-type appliances (except water median and a lower injury rate than the industry's median TCR of 2.6. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2023 0.0 0.0 0 0 0
2022 2.7 2.7 1 0 0
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

423620 · PA · Chambersburg

91 Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers employers nationwide with a credible TCR · 22,692 rated employers in Pennsylvania with headcount on file · 144 employers in Chambersburg, PA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Helen of Troy 0.5 TCR
NAICS-TCR LG Electronics USA, INC 0.6 TCR
NAICS-TCR LGEUS GA Alpharetta 0.5 TCR
NAICS-TCR Casio America, Inc. - Dover 0.6 TCR
STATE-SIZE Dan Schantz Greenhouse (Rising Sun, MD) 47 FTE
STATE-SIZE Hillendale Services, LLC 47 FTE
STATE-SIZE Mansfield 14235 US Route 6, Mansfield, PA 16933 47 FTE
STATE-SIZE Electric Division Wilkes Barre 47 FTE
CITY-NEAR Chambersburg Hospital 2,034 FTE
CITY-NEAR WellSpan Chambersburg Hospital 2,012 FTE
CITY-NEAR 0589 - Chambersburg PA DC 1,299 FTE
CITY-NEAR 0589 - Chambersburg DC 1,049 FTE
NAT-TCR Union Tank Car Company - 178 Galena 0.5 TCR
NAT-TCR W. Schiller & Co., Inc. 0.5 TCR
NAT-TCR Mt Pleasant TX 0.5 TCR
NAT-TCR Motion Systems : Richland 0.5 TCR
NAT-SIZE Primetals Technologies - Cortland 47 FTE
NAT-SIZE Spartan Construction Co., Inc. 47 FTE
NAT-SIZE Standard Chair of Gardner 47 FTE
NAT-SIZE TruForm Manufacturing Corporation 47 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2023, 2022, 2021, 2020, 2018. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.