Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers · Pennsylvania

OXO Customer Service

Chambersburg, PA · ~47 workers · 5 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.5
Avg TCR
2.2
Industry avg
0
Fatalities

The verdict

OXO Customer Service runs at 25% of its industry's injury rate - far safer than the typical Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers workplace, earning a grade A.

A
Excellent Safety Record
0.5
avg TCR · per 100 workers
2.2
industry benchmark (BLS)
1
recordable injuries tracked

Grade compares OXO Customer Service's OSHA Total Case Rate of 0.5 to the Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers BLS benchmark of 2.2 (25% of benchmark) across 5 years of Form 300A filings (2016–2024). This reflects reported recordable injuries, not an independent safety inspection -- underreporting is a known limitation of employer self-recordkeeping.

Injury rate over time

OXO Customer Service's yearly Total Case Rate, against the 2.2 industry benchmark.

-10123 20182020202120222023 02.2 Industry benchmarkOXO Customer Service TCR
Total Case Rate (recordable injuries per 100 full-time workers), OSHA ITA Form 300A. Industry benchmark: BLS IIF, NAICS 423620.

Where OXO Customer Service falls in its industry

118 Household-type appliances (exc establishments

Safer than 74% of graded establishments in this industry, whose median TCR is 1.9.

More dangerous than peersSafer than peers

Narrower to Pennsylvania alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 8 Household-type appliances (exc employers in Pennsylvania.

Trend analysis for OXO Customer Service

Between 2018 and 2023, OXO Customer Service's Total Case Rate held roughly steady from 0.0 to 0.0 recordable injuries per 100 full-time workers, a 0% change across 5 years of OSHA reporting.

The safest year on record was 2018, at a TCR of 0.0, while 2022 saw the highest rate, at 2.7, a spread of 2.7 points between the best and worst reporting years. That's a wide swing relative to the establishment's overall rate, worth checking the year-by-year table below for whether a single severe year is driving the average, rather than a sustained trend.

Summed across those 5 reporting years, OXO Customer Service recorded 1 total injuries and illnesses, with no fatalities reported in any of those years. Readers comparing establishments should weigh the 5-year trend above alongside establishment size, since a larger workforce naturally accumulates more raw incidents even at a lower per-100-worker rate.

Verify This Employer with OSHA

The 1 injuries shown on this page for OXO Customer Service are sourced from its own 5 years of mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source, name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.

Verify on OSHA Establishment Search

Source: U.S. Department of Labor, OSHA Establishment-Specific Injury and Illness Data. NAICS 423620 - Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers.

DART Rate, Transparent Calculation (2023)

What is the DART rate formula?

DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.

0 DART incidents × 200,000 ÷ 78,087 hours worked = 0.00 DART

Methodology: 29 CFR 1904, OSHA Form 300A recordkeeping

Cross-Validating Context, Establishment vs Industry vs State

Benchmark TCR Source
OXO Customer Service (this establishment) 0.54 OSHA ITA Form 300A, 5-year avg
Sewing machines, household-type, merchant wholesalers industry avg 2.20 BLS IIF, NAICS 423620
Pennsylvania state avg (all industries) 5.06 OSHA ITA, state-level rollup

Industry benchmarks: Bureau of Labor Statistics, Injuries, Illnesses, and Fatalities (IIF) program

Reportable Incident Timeline

Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by OXO Customer Service to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.

Source: OSHA Inspection Information System (IMIS) - inspection case-number records

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2023 0.0 0.0 0 0 0
2022 2.7 2.7 1 0 0
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0

What this grade means for you

Use this grade as a relative read on OXO Customer Service's reported OSHA injury record, strong versus its Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers peers, but not a guarantee about any single site today.

  • At 25% of the Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers benchmark, OXO Customer Service reports fewer injuries than typical peers, still worth asking how safety is managed day to day. Know your rights
  • Judge this record against the wider Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers sector, where injury rates vary widely, before comparing it in isolation. See the industry
  • Grades reflect 2016–2024 filings; check the latest establishment record straight from OSHA, or look up a different employer. Look up another

Safety grades reflect employers' self-reported OSHA Form 300A filings from 2016 to 2024 and can lag current conditions. A grade is not a guarantee that any specific workplace is safe or unsafe today. See our methodology and disclaimer.

Frequently Asked Questions

What is OXO Customer Service's safety grade?
OXO Customer Service has a safety grade of A (Excellent Safety Record). This grade is based on their average Total Case Rate (TCR) of 0.5 compared to the BLS industry benchmark of 2.2 for Household-type appliances (except water heaters, heating stoves (i.e., noncooking)), gas and electric, merchant wholesalers.
How many injuries has OXO Customer Service reported?
OXO Customer Service has reported 1 total injuries and 0 fatalities across 5 years of OSHA data (2023, 2022, 2021, 2020, 2018). This data comes from mandatory OSHA Injury Tracking Application (ITA) reports.

Similar Employers

Matched by safety record across the industry, by workforce size within Pennsylvania, and by nearby establishments in Chambersburg - a different peer set than the category browse links below.

Similar TCR (~0.5)

Similar size (~47 workers)

Nearby in Chambersburg

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2023, 2022, 2021, 2020, 2018. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.