Distribution of electric power · Missouri

Ozark Contact Center

Ozark, MO · ~21 workers · 7 years of OSHA Injury Tracking Application data.

D
Poor Safety Record
1.6
Avg TCR
1.2
Industry avg
0
Fatalities
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The verdict

Ozark Contact Center runs at 130% of its industry's injury rate - more dangerous than the typical Distribution of electric power workplace, earning a grade D.

Ozark Contact Center: 1.6 TCR = 130% of Distribution of electric power BLS 1.2 · 7y Form 300A (see methodology below)

Ozark Contact Center safety composite

Ozark Contact Center scores strongest on dart rate (safer than 79% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

68/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
C 1.56 per 100 workers

Safer than 69% of industry peers

DART rate
B 0 per 100 workers

Safer than 79% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−10.9

2017→2023

Ozark Contact Center injury rate improved

Ozark Contact Center's TCR fell 10.9 from 10.9 in 2017 to 0.0 in 2023. Peak filing year was 2017 at 10.9 TCR. In 2023, DART was 0× this establishment's average TCR (severity share of cases).

2017=10.9 · 2018=0.0 · 2019=0.0 · 2020=0.0 · 2021=0.0 · 2022=0.0 · 2023=0.0

OSHA ITA Form 300A scorecard

Establishment book 221122 · Ozark, MO ABOVE-IND · SMALL

Grade D · TCR 1.6 · 130% of ind

  • DART 0.0 DART
  • RANK #20/127
  • PHOTO Wise Electric Cooper…
  • BOOK 7y book
  • INJ 2 inj
  • SIZE ~21 FTE

Nearest TCR peer: Wise Electric Cooperative - Decatur (0.0 TCR gap)

Read with this employer → · Industry book → · Missouri employers → · Look up another →

Ozark Contact Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Ozark Contact Center averages 1.6 TCR (130% of the Distribution of electric power BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Ozark Contact Center TCR series: 2017=10.9 · 2018=0 · 2019=0 · 2020=0 · 2021=0 · 2022=0 · 2023=0 · BLS 1.2

Where Ozark Contact Center falls in its industry

2,958 Distribution of electric power establishments

Safer than 69% of graded establishments in this industry, whose median TCR is 2.5.

More dangerous than peersSafer than peers

Narrower to Missouri alone (the establishments it most directly competes with for workers and contracts): ranked #20 safest of 127 Distribution of electric power employers in Missouri.

Ozark Contact Center (21 employees, TCR 1.6) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 2.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 05001,0001,5002,000 051015 Average employees Total Case Rate Ozark Contact Center
Ozark Contact Center (21 employees, TCR 1.6) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 2.5

Ozark Contact Center has fewer employees than the Distribution of electric power median and a lower injury rate than the industry's median TCR of 2.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2023 0.0 0.0 0 0 0
2022 0.0 0.0 0 0 0
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 10.9 0.0 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

221122 · MO · Ozark

2,958 Distribution of electric power employers nationwide with a credible TCR · 10,075 rated employers in Missouri with headcount on file · 35 employers in Ozark, MO · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Wise Electric Cooperative - Decatur 1.6 TCR
NAICS-TCR Versant Power Graham Station 1.6 TCR
NAICS-TCR RushShelby Energy 1.6 TCR
NAICS-TCR MidSouth Electric Co-op 1.6 TCR
STATE-SIZE GREEN HILLS #2-10 -EST 21 FTE
STATE-SIZE Branches Farm 21 FTE
STATE-SIZE Tompkins Family Farms. LLC 21 FTE
STATE-SIZE Missouri 21 FTE
CITY-NEAR MERCY ORTHOPEDIC HOSPITAL SPRINGFIELD 409 FTE
CITY-NEAR WM 379 345 FTE
CITY-NEAR 379 327 FTE
CITY-NEAR Fiocchi of America, Inc. Ozark 157 FTE
NAT-TCR Stevens Integrated Solutions 1.6 TCR
NAT-TCR Gordon Milk Transport 1.6 TCR
NAT-TCR Groendyke Transport - Atlanta 1.6 TCR
NAT-TCR Delta Air Lines - CAE 1.6 TCR
NAT-SIZE Home Terminal 21 FTE
NAT-SIZE Northern Tool Sales and Service Co. 21 FTE
NAT-SIZE Kristen Distributing Company-Temple 21 FTE
NAT-SIZE SNL Distribution Services Corp-Savannah 21 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2023, 2022, 2021, 2020, 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.