Physicians' (except mental health) offices (e.g., centers, clinics) · California
Prima Medical Foundation - Call Center
Novato, CA · ~39 workers · 2 years of OSHA Injury Tracking Application data.
- C
- Average Safety Record
- 3.8
- Avg TCR
- 3.8
- Industry avg
- 0
- Fatalities
The verdict
Prima Medical Foundation - Call Center runs at 100% of its industry's injury rate - about level with the typical Physicians' (except mental health) offices (e.g., centers, clinics) workplace, earning a grade C.
Prima Medical Foundation - Call Center: 3.8 TCR = 100% of Physicians' (except mental health) offices (e.g., centers, clinics) BLS 3.8 · 2y Form 300A (see methodology below)
Prima Medical Foundation - Call Center safety composite
Prima Medical Foundation - Call Center scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 4%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
30/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- D 3.79 per 100 workers
Safer than 39% of industry peers
- DART rate
- F 7.57 per 100 workers
Safer than 4% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Rising injury rate
Prima Medical Foundation - Call Center: 0.0 → 7.6 TCR
Peak year 2024 @ 7.6 TCR · DART/TCR 2× in 2024
Prima Medical Foundation - Call Center's TCR rose 7.6 from 0.0 in 2023 to 7.6 in 2024. In 2024, DART was 2× this establishment's average TCR (severity share of cases).
OSHA ITA Form 300A scorecard
Establishment book 621111 · Novato, CA AT/BELOW-IND · SMALL
Grade C · TCR 3.8 · 100% of ind
- DART 7.6 DART
- RANK #175/387
- PHOTO Hillman Health Center
- BOOK 2y book
- INJ 2 inj
- SIZE ~39 FTE
Nearest TCR peer: Hillman Health Center (0.0 TCR gap)
Read with this employer → · Industry book → · California employers → · Look up another →
Prima Medical Foundation - Call Center in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
Prima Medical Foundation - Call Center
3.8 TCR
- Hillman Health
Hillman Health Center
3.8 TCR
- 300 Franklin A
300 Franklin Ave
3.8 TCR
- Community Onc
Community Oncology Center-Kokomo
3.8 TCR
- Marlton - 1001
Marlton - 1001 Route 73 North
3.8 TCR
What this shows Prima Medical Foundation - Call Center averages 3.8 TCR (100% of the Physicians' (except mental health) offices (e.g., centers, clinics) BLS benchmark).
Prima Medical Foundation - Call Center TCR series: 2023=0 · 2024=7.6 · BLS 3.8
Where Prima Medical Foundation - Call Center falls in its industry
2,836 Physicians' (except mental hea establishmentsSafer than 39% of graded establishments in this industry, whose median TCR is 3.1.
Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #175 safest of 387 Physicians' (except mental hea employers in California.
Prima Medical Foundation - Call Center has fewer employees than the Physicians' (except mental health) offic median and a higher injury rate than the industry's median TCR of 3.1. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 7.6 | 7.6 | 2 | 1 | 0 |
| 2023 | 0.0 | 0.0 | 0 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
621111 · CA · Novato
2,836 Physicians' (except mental health) offices (e.g., centers, clinics) employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 79 employers in Novato, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Hillman Health Center | 3.8 TCR |
| NAICS-TCR | 300 Franklin Ave | 3.8 TCR |
| NAICS-TCR | Community Oncology Center-Kokomo | 3.8 TCR |
| NAICS-TCR | Marlton - 1001 Route 73 North | 3.8 TCR |
| STATE-SIZE | San Felipe Farms | 39 FTE |
| STATE-SIZE | Schreiner Brothers Farms | 39 FTE |
| STATE-SIZE | TLC Custom Farming Company LLC | 39 FTE |
| STATE-SIZE | Sonoma Valley Vineyards | 39 FTE |
| CITY-NEAR | BioMarin Pharmaceutical, Inc. | 2,276 FTE |
| CITY-NEAR | Township Building Services, Inc. | 1,341 FTE |
| CITY-NEAR | Sutter Bay Hospitals (30256) | 355 FTE |
| CITY-NEAR | Novato Community Hospital (274-NC-HSP) | 337 FTE |
| NAT-TCR | Birchwood Transport Inc. | 3.8 TCR |
| NAT-TCR | Canton Location | 3.8 TCR |
| NAT-TCR | Cheshire | 3.8 TCR |
| NAT-TCR | Braham Area Elementary School | 3.8 TCR |
| NAT-SIZE | L Pugh & Associates | 39 FTE |
| NAT-SIZE | Missoula Peterbilt, Inc | 39 FTE |
| NAT-SIZE | Structural Services Inc | 39 FTE |
| NAT-SIZE | Benton House of Staley Hills | 39 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.