Employer · Indiana

RCI Call Center

Carmel, IN · ~30 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.2
Avg TCR
3.0
Industry avg
0
Fatalities
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The verdict

RCI Call Center runs at 7% of its industry's injury rate - far safer than the typical industry workplace, earning a grade A.

RCI Call Center: 0.2 TCR = 7% of industry BLS 3.0 · 3y Form 300A (see methodology below)

RCI Call Center safety composite

RCI Call Center scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

72/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.21 per 100 workers

Safer than 100% of industry peers

DART rate
C 0.21 per 100 workers

Safer than 56% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

RCI Call Center: 0.0 → 0.6 TCR

Peak year 2019 @ 0.6 TCR · DART/TCR 1× in 2019

RCI Call Center's TCR rose 0.6 from 0.0 in 2016 to 0.6 in 2019. In 2019, DART was 1× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 721110 · Carmel, IN AT/BELOW-IND · SMALL

Grade A · TCR 0.2 · 7% of ind

  • DART 0.2 DART
  • RANK #1/144
  • PHOTO Residence Inn Atlant…
  • BOOK 3y book
  • INJ 6 inj
  • SIZE ~30 FTE

Nearest TCR peer: Residence Inn Atlanta Cumberland Galleria (0.0 TCR gap)

Read with this employer → · Industry book → · Indiana employers → · Look up another →

RCI Call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows RCI Call Center averages 0.2 TCR (7% of the industry BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-09-26

RCI Call Center TCR series: 2016=0 · 2017=0 · 2019=0.6 · BLS 3.0

Where RCI Call Center falls in its industry

9,342 industry establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 4.8.

More dangerous than peersSafer than peers

Narrower to Indiana alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 144 industry employers in Indiana.

RCI Call Center (30 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 48 employees and a TCR of 4.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0100200300 05101520 Average employees Total Case Rate RCI Call Center
RCI Call Center (30 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 48 employees and a TCR of 4.8

RCI Call Center has fewer employees than the industry median and a lower injury rate than the industry's median TCR of 4.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 0.6 0.2 6 0 0
2017 0.0 0.0 0 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

721110 · IN · Carmel

9,342 industry employers nationwide with a credible TCR · 12,750 rated employers in Indiana with headcount on file · 157 employers in Carmel, IN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Residence Inn Atlanta Cumberland Galleria 0.2 TCR
NAICS-TCR Kimpton Surfcomber Hotel 0.2 TCR
NAICS-TCR Intown Suites 0.2 TCR
NAICS-TCR Sales - Riverside Suites, San Antonio (includes WVO - Other count as well) 0.2 TCR
STATE-SIZE Parks Maint. 30 FTE
STATE-SIZE Zolman Tire, Inc. - Best One South Bend 30 FTE
STATE-SIZE 474010000 30 FTE
STATE-SIZE Sheffield Manor 30 FTE
CITY-NEAR North Hospital 1,776 FTE
CITY-NEAR Indiana University Health North Hospital, Inc. 1,208 FTE
CITY-NEAR WW, RCI - Call Center, 9998 N. Michigan 1,135 FTE
CITY-NEAR AutoVIN 706 FTE
NAT-TCR 102412 - Midtown Express 0.2 TCR
NAT-TCR S09107 - Garland MRF 0.2 TCR
NAT-TCR 345 Inverness Dr S Ste 300 0.2 TCR
NAT-TCR DIRTT Environmental Solutions Chicago 0.2 TCR
NAT-SIZE Brookfield Hampton Inn 30 FTE
NAT-SIZE augusta terminal 30 FTE
NAT-SIZE Springhill Suites Milwaukee 30 FTE
NAT-SIZE Wedlake 30 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.