Hotels and Motels · Florida

RQFCCC - NWFL Call Center (ResortQuest)

Fort Walton Beach, FL · ~183 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.2
Avg TCR
3.0
Industry avg
0
Fatalities
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The verdict

RQFCCC - NWFL Call Center (ResortQuest) runs at 39% of its industry's injury rate - far safer than the typical Hotels and Motels workplace, earning a grade A.

RQFCCC - NWFL Call Center (ResortQuest): 1.2 TCR = 39% of Hotels and Motels BLS 3.0 · 2y Form 300A (see methodology below)

RQFCCC - NWFL Call Center (ResortQuest) safety composite

RQFCCC - NWFL Call Center (ResortQuest) scores strongest on total case rate (tcr) (safer than 94% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

77/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 1.18 per 100 workers

Safer than 94% of industry peers

DART rate
B 0 per 100 workers

Safer than 78% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−1.1

2017→2018

RQFCCC - NWFL Call Center (ResortQuest) injury rate improved

RQFCCC - NWFL Call Center (ResortQuest)'s TCR fell 1.1 from 1.8 in 2017 to 0.6 in 2018. Peak filing year was 2017 at 1.8 TCR. In 2018, DART was 0× this establishment's average TCR (severity share of cases).

2017=1.8 · 2018=0.6

OSHA ITA Form 300A scorecard

Establishment book 721110 · Fort Walton Beach, FL AT/BELOW-IND · MID

Grade A · TCR 1.2 · 39% of ind

  • DART 0.0 DART
  • RANK #63/881
  • PHOTO Sonesta Select Colum…
  • BOOK 2y book
  • INJ 4 inj
  • SIZE ~183 FTE

Nearest TCR peer: Sonesta Select Columbia (0.0 TCR gap)

Read with this employer → · Industry book → · Florida employers → · Look up another →

RQFCCC - NWFL Call Center (ResortQuest) in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows RQFCCC - NWFL Call Center (ResortQuest) averages 1.2 TCR (39% of the Hotels and Motels BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

RQFCCC - NWFL Call Center (ResortQuest) TCR series: 2017=1.8 · 2018=0.6 · BLS 3.0

Where RQFCCC - NWFL Call Center (ResortQuest) falls in its industry

9,342 Hotels and Motels establishments

Safer than 94% of graded establishments in this industry, whose median TCR is 4.8.

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #63 safest of 881 Hotels and Motels employers in Florida.

RQFCCC - NWFL Call Center (ResortQuest) (183 employees, TCR 1.2) among 29 same-industry peers, split at the industry median of 48 employees and a TCR of 4.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0100200300 05101520 Average employees Total Case Rate RQFCCC - NWFL Call Center (ResortQuest)
RQFCCC - NWFL Call Center (ResortQuest) (183 employees, TCR 1.2) among 29 same-industry peers, split at the industry median of 48 employees and a TCR of 4.8

RQFCCC - NWFL Call Center (ResortQuest) has more employees than the Hotels and Motels median and a lower injury rate than the industry's median TCR of 4.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 0.6 0.0 1 0 0
2017 1.8 0.0 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

721110 · FL · Fort Walton Beach

9,342 Hotels and Motels employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 63 employers in Fort Walton Beach, FL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Sonesta Select Columbia 1.2 TCR
NAICS-TCR Hyatt Place Detroit Auburn Hills 1.2 TCR
NAICS-TCR Holiday Inn Research Park 1.2 TCR
NAICS-TCR Dale Road Hotel Operations, Inc 1.2 TCR
STATE-SIZE Midwest Detasseling, LLC 183 FTE
STATE-SIZE Sandvik Alachua 183 FTE
STATE-SIZE Santa Sweets, Inc. PLANT CITY, FL 183 FTE
STATE-SIZE 2421 183 FTE
CITY-NEAR HCA Florida Fort Walton-Destin Hospital 1,219 FTE
CITY-NEAR Fort Walton Beach Medical Center 918 FTE
CITY-NEAR WM 919 433 FTE
CITY-NEAR 919 417 FTE
NAT-TCR Division #16 1.2 TCR
NAT-TCR Mechanical Contractors Inc 1.2 TCR
NAT-TCR Space Systems Group Gilbert 1.2 TCR
NAT-TCR Pratt & Whitney Autoair, Inc 1.2 TCR
NAT-SIZE 2077-Us Dd Nw Kearny Branch 183 FTE
NAT-SIZE Lebanon Folding 183 FTE
NAT-SIZE Hazleton Bread PA Plant 183 FTE
NAT-SIZE Riverbend Medical Group-Springfield 183 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.