Employer · California

Sacramento Call Center

Name: Sacramento Call Center Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Sacramento, CA · ~365 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

D
Poor Safety Record: 2.4
Avg TCR: 1.2
Industry avg: 0
Fatalities

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The verdict

Sacramento Call Center runs at 198% of its industry's injury rate - more dangerous than the typical industry workplace, earning a grade D.

Sacramento Call Center: 2.4 TCR = 198% of industry BLS 1.2 · 2y Form 300A (see methodology below)

Sacramento Call Center safety composite

Sacramento Call Center scores strongest on total case rate (tcr) (safer than 52% of same-industry peers) and weakest on dart rate (safer than 43%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

49/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): D 2.38 per 100 workers

Safer than 52% of industry peers
DART rate: D 1.46 per 100 workers

Safer than 43% of industry peers
Fatalities: D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Sacramento Call Center: 1.9 → 2.9 TCR

Peak year 2018 @ 2.9 TCR · DART/TCR 0.61× in 2018

Sacramento Call Center's TCR rose 1.1 from 1.9 in 2017 to 2.9 in 2018. In 2018, DART was 0.61× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 221122 · Sacramento, CA ABOVE-IND · MID

Grade D · TCR 2.4 · 198% of ind

DART 1.5 DART
RANK #66/260
PHOTO Spring Gardens
BOOK 2y book
INJ 17 inj
SIZE ~365 FTE

Nearest TCR peer: Spring Gardens (0.0 TCR gap)

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This site

2.4
Spring Gardens

2.4
Penn Hills Ser

2.4
Decatur County

2.4
Cut Bank

2.4

What this shows Sacramento Call Center averages 2.4 TCR (198% of the industry BLS benchmark).

Sacramento Call Center TCR series: 2017=1.9 · 2018=2.9 · BLS 1.2

Where Sacramento Call Center falls in its industry

2,958 industry establishments

Safer than 52% of graded establishments in this industry, whose median TCR is 2.5.

Grade D

More dangerous than peersSafer than peers

Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #66 safest of 260 industry employers in California.

Sacramento Call Center (365 employees, TCR 2.4) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 2.5

Sacramento Call Center has more employees than the industry median and a lower injury rate than the industry's median TCR of 2.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2018	2.9	1.5	10	0	0
2017	1.9	1.1	7	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

221122 · CA · Sacramento

2,958 industry employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 1,348 employers in Sacramento, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	Spring Gardens	BALTIMORE, MD	2.4 TCR
NAICS-TCR	Penn Hills Service Center	PITTSBURGH, PA	2.4 TCR
NAICS-TCR	Decatur County REMC	GREENSBURG, IN	2.4 TCR
NAICS-TCR	Cut Bank	CUT BANK, MT	2.4 TCR
STATE-SIZE	OLD TOWN HARVESTING, INC	SANTA MARIA	365 FTE
STATE-SIZE	New Excelsior Farming, LLC	HANFORD	365 FTE
STATE-SIZE	Sheehan Construction	NAPA	365 FTE
STATE-SIZE	OC405 Partners JV-CA	SANTA ANA	365 FTE
CITY-NEAR	UC Davis Health	Sacramento	10,481 FTE
CITY-NEAR	Employment Development Department	Sacramento	8,494 FTE
CITY-NEAR	California Department of Transportation Facility 451	Sacramento	5,500 FTE
CITY-NEAR	California Department of Transportation Facility 485	Sacramento	5,500 FTE
NAT-TCR	Main Line Affiliates	Radnor, PA	2.4 TCR
NAT-TCR	CCNA - Dunedin Juice Plant	Dunedin, FL	2.4 TCR
NAT-TCR	Towing	Cranford, NJ	2.4 TCR
NAT-TCR	Rockwell Automation- Memphis TN (MTN)	Memphis, TN	2.4 TCR
NAT-SIZE	Takeda Development Center Americas, Inc.	Deerfield, IL	365 FTE
NAT-SIZE	Phyisician Practices	East Stroudsburg, PA	365 FTE
NAT-SIZE	Petroleum Solutions, Inc - Edinburg	Edinburg, TX	365 FTE
NAT-SIZE	Plymouth Service Center	Plymouth Meeting, PA	365 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.