Emergency road services (i.e., tow service) · Texas

Serco - San Antonio, TX (ITS)

San Antonio, TX · ~42 workers · 2 years of OSHA Injury Tracking Application data.

F
Failing Safety Record
25.2
Avg TCR
4.5
Industry avg
0
Fatalities
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The verdict

Serco - San Antonio, TX (ITS) runs at 560% of its industry's injury rate - far more dangerous than the typical Emergency road services (i.e., tow service) workplace, earning a grade F.

Serco - San Antonio, TX (ITS): 25.2 TCR = 560% of Emergency road services (i.e., tow service) BLS 4.5 · 2y Form 300A (see methodology below)

Serco - San Antonio, TX (ITS) safety composite

Serco - San Antonio, TX (ITS) scores strongest on fatalities (safer than 52% of same-industry peers) and weakest on total case rate (tcr) (safer than 1%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

14/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 25.21 per 100 workers

Safer than 1% of industry peers

DART rate
F 31.93 per 100 workers

Safer than 1% of industry peers

Fatalities
D 0

Safer than 52% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Serco - San Antonio, TX (ITS): 11.7 → 38.8 TCR

Peak year 2024 @ 38.8 TCR · DART/TCR 1.27× in 2024

Serco - San Antonio, TX (ITS)'s TCR rose 27.1 from 11.7 in 2023 to 38.8 in 2024. In 2024, DART was 1.27× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 488410 · San Antonio, TX ABOVE-IND · SMALL

Grade F · TCR 25.2 · 560% of ind

  • DART 31.9 DART
  • RANK #12/12
  • PHOTO AAA Club Alliance Ne…
  • BOOK 2y book
  • INJ 22 inj
  • SIZE ~42 FTE

Nearest TCR peer: AAA Club Alliance Newington CT (0.1 TCR gap)

Read with this employer → · Industry book → · Texas employers → · Look up another →

Serco - San Antonio, TX (ITS) in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Serco - San Antonio, TX (ITS) averages 25.2 TCR (560% of the Emergency road services (i.e., tow service) BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Serco - San Antonio, TX (ITS) TCR series: 2023=11.7 · 2024=38.8 · BLS 4.5

Where Serco - San Antonio, TX (ITS) falls in its industry

157 Emergency road services (i.e., establishments

Safer than 1% of graded establishments in this industry, whose median TCR is 5.3.

More dangerous than peersSafer than peers

Narrower to Texas alone (the establishments it most directly competes with for workers and contracts): ranked #12 safest of 12 Emergency road services (i.e., employers in Texas.

Serco - San Antonio, TX (ITS) (42 employees, TCR 25.2) among 29 same-industry peers, split at the industry median of 40 employees and a TCR of 5.3 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 050100150200 0102030 Average employees Total Case Rate Serco - San Antonio, TX (ITS)
Serco - San Antonio, TX (ITS) (42 employees, TCR 25.2) among 29 same-industry peers, split at the industry median of 40 employees and a TCR of 5.3

Serco - San Antonio, TX (ITS) has more employees than the Emergency road services (i.e., tow servi median and a higher injury rate than the industry's median TCR of 5.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 38.8 31.9 17 0 0
2023 11.7 9.3 5 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

488410 · TX · San Antonio

157 Emergency road services (i.e., tow service) employers nationwide with a credible TCR · 38,394 rated employers in Texas with headcount on file · 2,207 employers in San Antonio, TX · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR AAA Club Alliance Newington CT 25.1 TCR
NAICS-TCR Club Owned Fleet - East Bay 25.4 TCR
NAICS-TCR URT Quik Pik 26.7 TCR
NAICS-TCR AAA Club Alliance Wichita Fleet 23.4 TCR
STATE-SIZE Headquarters Southeast 42 FTE
STATE-SIZE Littlefield Feedyard 42 FTE
STATE-SIZE TEXAS BEEF PRODUCERS 42 FTE
STATE-SIZE 3-H Dairy LLC 42 FTE
CITY-NEAR Bexar County Hospital District 8,703 FTE
CITY-NEAR Legend Oaks Health & Rehabilitation West San Antonio 6,953 FTE
CITY-NEAR ISS Facility Services Inc. 6,177 FTE
CITY-NEAR Buena Vida of San Antonio 5,262 FTE
NAT-TCR HG408 25.2 TCR
NAT-TCR Southern Region : Rru 25.2 TCR
NAT-TCR 6962-SWY-0025-0025-00950 25.2 TCR
NAT-TCR Sorber Inc 25.2 TCR
NAT-SIZE Spinal Technology, LLC 42 FTE
NAT-SIZE Midway 42 FTE
NAT-SIZE Cranberry 42 FTE
NAT-SIZE Capitol Coastal N Charleston 42 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.