Long-distance telephone carriers, wired · Louisiana
Service Center - Customer Service
Gonzales, LA · ~26 workers · 4 years of OSHA Injury Tracking Application data.
- D
- Poor Safety Record
- 1.2
- Avg TCR
- 0.7
- Industry avg
- 0
- Fatalities
The verdict
Service Center - Customer Service runs at 169% of its industry's injury rate - more dangerous than the typical Long-distance telephone carriers, wired workplace, earning a grade D.
Service Center - Customer Service: 1.2 TCR = 169% of Long-distance telephone carriers, wired BLS 0.7 · 4y Form 300A (see methodology below)
Service Center - Customer Service safety composite
Service Center - Customer Service scores strongest on dart rate (safer than 81% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
62/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- D 1.18 per 100 workers
Safer than 52% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 81% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−4.7
2017→2020
Service Center - Customer Service injury rate improved
Service Center - Customer Service's TCR fell 4.7 from 4.7 in 2017 to 0.0 in 2020. Peak filing year was 2017 at 4.7 TCR. In 2020, DART was 0× this establishment's average TCR (severity share of cases).
2017=4.7 · 2018=0.0 · 2019=0.0 · 2020=0.0
OSHA ITA Form 300A scorecard
Establishment book 517110 · Gonzales, LA ABOVE-IND · SMALL
Grade D · TCR 1.2 · 169% of ind
- DART 0.0 DART
- RANK #4/7
- PHOTO Liberty Tower
- BOOK 4y book
- INJ 1 inj
- SIZE ~26 FTE
Nearest TCR peer: Liberty Tower (0.0 TCR gap)
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Service Center - Customer Service in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
Service Center - Customer Service
1.2 TCR
- Liberty Tower
Liberty Tower
1.2 TCR
- HNVIALZW
HNVIALZW
1.2 TCR
- SUN PRAIRIE GE
SUN PRAIRIE GENERAL OFC
1.2 TCR
- CHRLNCUN
CHRLNCUN
1.1 TCR
What this shows Service Center - Customer Service averages 1.2 TCR (169% of the Long-distance telephone carriers, wired BLS benchmark).
Service Center - Customer Service TCR series: 2017=4.7 · 2018=0 · 2019=0 · 2020=0 · BLS 0.7
Where Service Center - Customer Service falls in its industry
537 Long-distance telephone carrie establishmentsSafer than 52% of graded establishments in this industry, whose median TCR is 1.3.
Narrower to Louisiana alone (the establishments it most directly competes with for workers and contracts): ranked #4 safest of 7 Long-distance telephone carrie employers in Louisiana.
Service Center - Customer Service has fewer employees than the Long-distance telephone carriers, wired median and a lower injury rate than the industry's median TCR of 1.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2020 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2019 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2018 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2017 | 4.7 | 0.0 | 1 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
517110 · LA · Gonzales
537 Long-distance telephone carriers, wired employers nationwide with a credible TCR · 6,723 rated employers in Louisiana with headcount on file · 91 employers in Gonzales, LA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Liberty Tower | 1.2 TCR |
| NAICS-TCR | HNVIALZW | 1.2 TCR |
| NAICS-TCR | SUN PRAIRIE GENERAL OFC | 1.2 TCR |
| NAICS-TCR | CHRLNCUN | 1.1 TCR |
| STATE-SIZE | Unlimtied Contract Services Pine Grove | 26 FTE |
| STATE-SIZE | Entergy Jonesboro | 26 FTE |
| STATE-SIZE | Shreveport Milam Building RE55 | 26 FTE |
| STATE-SIZE | Total Environment Solutions - Duson | 26 FTE |
| CITY-NEAR | Specialty Welding and Turnarounds, LLC | 2,051 FTE |
| CITY-NEAR | 532 | 511 FTE |
| CITY-NEAR | Smith Tank & Steel, Inc. | 450 FTE |
| CITY-NEAR | WM 532 | 435 FTE |
| NAT-TCR | Vyaire Medical - Palm Springs | 1.2 TCR |
| NAT-TCR | Weitron, Newark Office | 1.2 TCR |
| NAT-TCR | Solomon Georgetown | 1.2 TCR |
| NAT-TCR | Genesee Valley Publicaitons | 1.2 TCR |
| NAT-SIZE | Central Transport - 984 | 26 FTE |
| NAT-SIZE | Coarc - Cardinal Hall | 26 FTE |
| NAT-SIZE | Michelmann Steel Construction Co. | 26 FTE |
| NAT-SIZE | Saint Paul Police Downtown Beat | 26 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.