Answering services, telephone · Michigan

Sparks-Grand Rapids

Grand Rapids, MI · ~177 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.1
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Sparks-Grand Rapids runs at 6% of its industry's injury rate - far safer than the typical Answering services, telephone workplace, earning a grade A.

Sparks-Grand Rapids: 0.1 TCR = 6% of Answering services, telephone BLS 2.6 · 4y Form 300A (see methodology below)

Sparks-Grand Rapids safety composite

Sparks-Grand Rapids scores strongest on total case rate (tcr) (safer than 94% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

69/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.15 per 100 workers

Safer than 94% of industry peers

DART rate
D 0 per 100 workers

Safer than 53% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Sparks-Grand Rapids: 0.0 → 0.6 TCR

Peak year 2020 @ 0.6 TCR · DART/TCR 0× in 2020

Sparks-Grand Rapids's TCR rose 0.6 from 0.0 in 2016 to 0.6 in 2020. In 2020, DART was 0× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561421 · Grand Rapids, MI AT/BELOW-IND · MID

Grade A · TCR 0.1 · 6% of ind

  • DART 0.0 DART
  • RANK P94
  • PHOTO South St. Paul Campus
  • BOOK 4y book
  • INJ 1 inj
  • SIZE ~177 FTE

Nearest TCR peer: South St. Paul Campus (0.1 TCR gap)

Read with this employer → · Industry book → · Michigan employers → · Look up another →

Sparks-Grand Rapids in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Sparks-Grand Rapids averages 0.1 TCR (6% of the Answering services, telephone BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-09-26

Sparks-Grand Rapids TCR series: 2016=0 · 2018=0 · 2019=0 · 2020=0.6 · BLS 2.6

Where Sparks-Grand Rapids falls in its industry

16 Answering services, telephone establishments

Safer than 94% of graded establishments in this industry, whose median TCR is 0.7.

More dangerous than peersSafer than peers
Sparks-Grand Rapids (177 employees, TCR 0.1) among 11 same-industry peers, split at the industry median of 287 employees and a TCR of 0.7 2×2 strategic matrix plotting 12 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0200400600800 0123 Average employees Total Case Rate UT_Orem_1313ME_Bangor_690UT_LaytonNY_Horseheads_326UT_Ogden_550Young Living Essential Oils - MSME_Brunswick_46Alorica Beaumont Contact CenterBlack CanyonCity of Greensboro- Guilford Metro 911Public Safety CommunicationsSparks-Grand Rapids
Sparks-Grand Rapids (177 employees, TCR 0.1) among 11 same-industry peers, split at the industry median of 287 employees and a TCR of 0.7

Sparks-Grand Rapids has fewer employees than the Answering services, telephone median and a lower injury rate than the industry's median TCR of 0.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 0.6 0.0 1 0 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561421 · MI · Grand Rapids

16 Answering services, telephone employers nationwide with a credible TCR · 16,393 rated employers in Michigan with headcount on file · 1,006 employers in Grand Rapids, MI · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR South St. Paul Campus 0.3 TCR
NAICS-TCR UT_Layton 0.3 TCR
NAICS-TCR NY_Horseheads_326 0.4 TCR
NAICS-TCR Young Living Essential Oils - MS 0.5 TCR
STATE-SIZE Godwin Plulmbing INC 177 FTE
STATE-SIZE HOWELL (MIHOW) 177 FTE
STATE-SIZE West Michigan Horticultural Society 177 FTE
STATE-SIZE Dimondale Nursing and Rehab 177 FTE
CITY-NEAR SHHG-GR BUTTERWORTH CA 9,012 FTE
CITY-NEAR SH Butterworth Hospital 7,397 FTE
CITY-NEAR Mercy Health Saint Mary's Hospital-MH-MI 2,914 FTE
CITY-NEAR Steelcase - Grand Rapids / Kentwood 2,817 FTE
NAT-TCR AK Steel - Headquarters, RIC, HG 0.1 TCR
NAT-TCR 95 Corporate Dr 0.1 TCR
NAT-TCR Orlando Rapid Response Team 0.1 TCR
NAT-TCR Melbourne Rapid Response Team 0.1 TCR
NAT-SIZE HealthSouth Scottsdale Rehabilitation Hospital 177 FTE
NAT-SIZE RISE - Cranston 177 FTE
NAT-SIZE Transportation Partners and Logistics LLC 177 FTE
NAT-SIZE The Chemours Company FC, LLC - Memphis 177 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019, 2018, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.