Long-distance telephone carriers, wired · Louisiana

SSM-Customer Support

Name: SSM-Customer Support Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Gonzales, LA · ~47 workers · 4 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

C
Average Safety Record: 0.0
Avg TCR: 0.7
Industry avg: 0
Fatalities

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The verdict

SSM-Customer Support runs at 0% of its industry's injury rate - about level with the typical Long-distance telephone carriers, wired workplace, earning a grade C.

SSM-Customer Support: 0.0 TCR = 0% of Long-distance telephone carriers, wired BLS 0.7 · 4y Form 300A (see methodology below)

SSM-Customer Support safety composite

SSM-Customer Support scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

81/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): A 0 per 100 workers

Safer than 100% of industry peers
DART rate: B 0 per 100 workers

Safer than 81% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

SSM-Customer Support held a steady TCR band

SSM-Customer Support's TCR held near 0.0 from 0.0 in 2017 to 0.0 in 2020. Peak filing year was 2017 at 0.0 TCR.

2017=0.0 · 2018=0.0 · 2019=0.0 · 2020=0.0

OSHA ITA Form 300A scorecard

Establishment book 517110 · Gonzales, LA AT/BELOW-IND · SMALL

Grade C · TCR 0.0 · 0% of ind

DART 0.0 DART
RANK #0/7
PHOTO NJ0533V3
BOOK 4y book
INJ 0 inj
SIZE ~47 FTE

Nearest TCR peer: NJ0533V3 (0.0 TCR gap)

Read with this employer → · Industry book → · Louisiana employers → · Look up another →

ALPRGARC

0.1
This site

0
NJ0533V3

0
DLLSTXAT - AT&

0
MDTWNJ21 - AT&

0

What this shows SSM-Customer Support averages 0.0 TCR (0% of the Long-distance telephone carriers, wired BLS benchmark).

SSM-Customer Support TCR series: 2017=0 · 2018=0 · 2019=0 · 2020=0 · BLS 0.7

Where SSM-Customer Support falls in its industry

537 Long-distance telephone carrie establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 1.3.

Grade C

More dangerous than peersSafer than peers

Narrower to Louisiana alone (the establishments it most directly competes with for workers and contracts): ranked #0 safest of 7 Long-distance telephone carrie employers in Louisiana.

SSM-Customer Support (47 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 276 employees and a TCR of 1.3

SSM-Customer Support has fewer employees than the Long-distance telephone carriers, wired median and a lower injury rate than the industry's median TCR of 1.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2020	0.0	0.0	0	0	0
2019	0.0	0.0	0	0	0
2018	0.0	0.0	0	0	0
2017	0.0	0.0	0	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

517110 · LA · Gonzales

537 Long-distance telephone carriers, wired employers nationwide with a credible TCR · 6,723 rated employers in Louisiana with headcount on file · 91 employers in Gonzales, LA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	NJ0533V3	BASKING RIDGE, NJ	0.0 TCR
NAICS-TCR	DLLSTXAT - AT&T Services, Inc.	DALLAS, TX	0.0 TCR
NAICS-TCR	MDTWNJ21 - AT&T Services, Inc.	MIDDLETOWN, NJ	0.0 TCR
NAICS-TCR	ALPRGARC	ALPHARETTA, GA	0.1 TCR
STATE-SIZE	Luling	LULING	47 FTE
STATE-SIZE	HB Rentals - Broussard	BROUSSARD	47 FTE
STATE-SIZE	EXCEL Contractors @ Westlake Geismar	GEISMAR	47 FTE
STATE-SIZE	F.J. Burnell, Inc.	BOSSIER CITY	47 FTE
CITY-NEAR	Specialty Welding and Turnarounds, LLC	Gonzales	2,051 FTE
CITY-NEAR	532	Gonzales	511 FTE
CITY-NEAR	Smith Tank & Steel, Inc.	Gonzales	450 FTE
CITY-NEAR	WM 532	Gonzales	435 FTE
NAT-TCR	Meijer 208	Lincoln Park, MI	0.0 TCR
NAT-TCR	Atlanta - Phipps	Atlanta, GA	0.0 TCR
NAT-TCR	Binghamton	Endwell, NY	0.0 TCR
NAT-TCR	Detroit	Taylor, MI	0.0 TCR
NAT-SIZE	62 El Dorado	Shingle Springs, CA	47 FTE
NAT-SIZE	177 Cathedral City	Cathedral City, CA	47 FTE
NAT-SIZE	Countryside Mushrooms, Inc	Gilroy, CA	47 FTE
NAT-SIZE	South Hills Lincoln Inc	Pittsburgh, PW	47 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.