Opinion research services · Nebraska

The MSR Group Call Center

Omaha, NE · ~175 workers · 2 years of OSHA Injury Tracking Application data.

D
Poor Safety Record
0.8
Avg TCR
0.5
Industry avg
0
Fatalities
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The verdict

The MSR Group Call Center runs at 158% of its industry's injury rate - more dangerous than the typical Opinion research services workplace, earning a grade D.

The MSR Group Call Center: 0.8 TCR = 158% of Opinion research services BLS 0.5 · 2y Form 300A (see methodology below)

The MSR Group Call Center safety composite

The MSR Group Call Center scores strongest on dart rate (safer than 64% of same-industry peers) and weakest on total case rate (tcr) (safer than 33%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

48/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 0.79 per 100 workers

Safer than 33% of industry peers

DART rate
C 0 per 100 workers

Safer than 64% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−1.6

2016→2017

The MSR Group Call Center injury rate improved

The MSR Group Call Center's TCR fell 1.6 from 1.6 in 2016 to 0.0 in 2017. Peak filing year was 2016 at 1.6 TCR. In 2017, DART was 0× this establishment's average TCR (severity share of cases).

2016=1.6 · 2017=0.0

OSHA ITA Form 300A scorecard

Establishment book 541910 · Omaha, NE ABOVE-IND · MID

Grade D · TCR 0.8 · 158% of ind

  • DART 0.0 DART
  • RANK P33
  • PHOTO Central Campus
  • BOOK 2y book
  • INJ 1 inj
  • SIZE ~175 FTE

Nearest TCR peer: Central Campus (0.1 TCR gap)

Read with this employer → · Industry book → · Nebraska employers → · Look up another →

The MSR Group Call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows The MSR Group Call Center averages 0.8 TCR (158% of the Opinion research services BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

The MSR Group Call Center TCR series: 2016=1.6 · 2017=0 · BLS 0.5

Where The MSR Group Call Center falls in its industry

36 Opinion research services establishments

Safer than 33% of graded establishments in this industry, whose median TCR is 0.4.

More dangerous than peersSafer than peers
The MSR Group Call Center (175 employees, TCR 0.8) among 29 same-industry peers, split at the industry median of 388 employees and a TCR of 0.4 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,0004,0005,000 012345 Average employees Total Case Rate The MSR Group Call Center
The MSR Group Call Center (175 employees, TCR 0.8) among 29 same-industry peers, split at the industry median of 388 employees and a TCR of 0.4

The MSR Group Call Center has fewer employees than the Opinion research services median and a higher injury rate than the industry's median TCR of 0.4. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2017 0.0 0.0 0 0 0
2016 1.6 1.6 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

541910 · NE · Omaha

36 Opinion research services employers nationwide with a credible TCR · 3,594 rated employers in Nebraska with headcount on file · 1,135 employers in Omaha, NE · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Central Campus 0.9 TCR
NAICS-TCR Northwest Campus 0.5 TCR
NAICS-TCR 6354-FL20 0.5 TCR
NAICS-TCR MaritzCX Research LLC - Fenton 0.4 TCR
STATE-SIZE IES Commercial Inc - Nebraska 175 FTE
STATE-SIZE Conductix-Wampfler Omaha 175 FTE
STATE-SIZE 9215-OMA 175 FTE
STATE-SIZE Newport House 175 FTE
CITY-NEAR Drivers Management LLC/Over the Road Drivers 9,373 FTE
CITY-NEAR Nebraska Medicine 8,728 FTE
CITY-NEAR FUSION MEDICAL STAFFING, LLC 2,874 FTE
CITY-NEAR 61830001 METHODIST HOSPITAL 2,861 FTE
NAT-TCR Glenn E. Sessions & Sons 0.8 TCR
NAT-TCR Kirlin Builders 0.8 TCR
NAT-TCR Grid Solutions : AIS - RMW - Waynesboro, GA, USA 0.8 TCR
NAT-TCR Saint Vincent Consultants in Cardiovascular Diseases LLC 0.8 TCR
NAT-SIZE GEHC : Arlington Heights IL, LS 175 FTE
NAT-SIZE Tri-City (Westville) (Inwes) 175 FTE
NAT-SIZE Santa Barbara (Castb) 175 FTE
NAT-SIZE Riverwood Health and Rehabilitation 175 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.