Employer · Tennessee

Tmx0010 - Memphis Contact Center

Name: Tmx0010 - Memphis Contact Center Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Memphis, TN · ~22 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

D
Poor Safety Record: 6.8
Avg TCR: 4.5
Industry avg: 0
Fatalities

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The verdict

Tmx0010 - Memphis Contact Center runs at 151% of its industry's injury rate - more dangerous than the typical industry workplace, earning a grade D.

Tmx0010 - Memphis Contact Center: 6.8 TCR = 151% of industry BLS 4.5 · 2y Form 300A (see methodology below)

Tmx0010 - Memphis Contact Center safety composite

Tmx0010 - Memphis Contact Center scores strongest on fatalities (safer than 51% of same-industry peers) and weakest on dart rate (safer than 4%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

25/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): F 6.79 per 100 workers

Safer than 26% of industry peers
DART rate: F 13.59 per 100 workers

Safer than 4% of industry peers
Fatalities: D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Tmx0010 - Memphis Contact Center: 0.0 → 13.6 TCR

Peak year 2018 @ 13.6 TCR · DART/TCR 2× in 2018

Tmx0010 - Memphis Contact Center's TCR rose 13.6 from 0.0 in 2017 to 13.6 in 2018. In 2018, DART was 2× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561710 · Memphis, TN ABOVE-IND · SMALL

Grade D · TCR 6.8 · 151% of ind

DART 13.6 DART
RANK #49/64
PHOTO Concord Branch
BOOK 2y book
INJ 2 inj
SIZE ~22 FTE

Nearest TCR peer: Concord Branch (0.0 TCR gap)

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This site

6.8
Concord Branch

6.8
TMX2712

6.8
2288-0577

6.8
TMX2563 - BO

6.8

What this shows Tmx0010 - Memphis Contact Center averages 6.8 TCR (151% of the industry BLS benchmark).

Tmx0010 - Memphis Contact Center TCR series: 2017=0 · 2018=13.6 · BLS 4.5

Where Tmx0010 - Memphis Contact Center falls in its industry

1,655 industry establishments

Safer than 26% of graded establishments in this industry, whose median TCR is 4.7.

Grade D

More dangerous than peersSafer than peers

Narrower to Tennessee alone (the establishments it most directly competes with for workers and contracts): ranked #49 safest of 64 industry employers in Tennessee.

Tmx0010 - Memphis Contact Center (22 employees, TCR 6.8) among 29 same-industry peers, split at the industry median of 30 employees and a TCR of 4.7

Tmx0010 - Memphis Contact Center has fewer employees than the industry median and a higher injury rate than the industry's median TCR of 4.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2018	13.6	13.6	2	1	0
2017	0.0	0.0	0	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

561710 · TN · Memphis

1,655 industry employers nationwide with a credible TCR · 10,743 rated employers in Tennessee with headcount on file · 1,330 employers in Memphis, TN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	Concord Branch	CONCORD, CA	6.8 TCR
NAICS-TCR	TMX2712	DULUTH, GA	6.8 TCR
NAICS-TCR	2288-0577	MERRILLVILLE, IN	6.8 TCR
NAICS-TCR	TMX2563 - BOSTON	WOBURN, MA	6.8 TCR
STATE-SIZE	Tosh Pork Herrondale	HENRY	22 FTE
STATE-SIZE	Longtown Supply Co. Inc.	MASON	22 FTE
STATE-SIZE	Shelbyville Growout	SHELBYVILLE	22 FTE
STATE-SIZE	Southwest Tennessee EMC - Henderson	HENDERSON	22 FTE
CITY-NEAR	FedEx 2903 SPRANKLE DR	Memphis	12,398 FTE
CITY-NEAR	381940311	Memphis	9,861 FTE
CITY-NEAR	American Residential Services	Memphis	5,775 FTE
CITY-NEAR	St. Jude Children's Research Hospital	Memphis	5,599 FTE
NAT-TCR	Castleton (Incas)	Indianapolis, IN	6.8 TCR
NAT-TCR	Lancaster (Ohlan)	Lancaster, OH	6.8 TCR
NAT-TCR	Bellingham Center (Wablh)	Bellingham, WA	6.8 TCR
NAT-TCR	Heritage Health - Peru	Peru, IL	6.8 TCR
NAT-SIZE	Yancey Home Improvements Inc.	Sacramento, CA	22 FTE
NAT-SIZE	Olathe Millwork, LLC	Lenexa, KS	22 FTE
NAT-SIZE	Ankeny Duplex	Ankeny, IA	22 FTE
NAT-SIZE	Ft. Worth (GCR)	Fort Worth, TX	22 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.