Employer · Florida

Tmx2042 - Tampa Contact Center

Tampa, FL · ~190 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.3
Avg TCR
4.5
Industry avg
0
Fatalities
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The verdict

Tmx2042 - Tampa Contact Center runs at 29% of its industry's injury rate - far safer than the typical industry workplace, earning a grade A.

Tmx2042 - Tampa Contact Center: 1.3 TCR = 29% of industry BLS 4.5 · 3y Form 300A (see methodology below)

Tmx2042 - Tampa Contact Center safety composite

Tmx2042 - Tampa Contact Center scores strongest on total case rate (tcr) (safer than 94% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

79/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 1.29 per 100 workers

Safer than 94% of industry peers

DART rate
B 0 per 100 workers

Safer than 82% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−3.9

2017→2019

Tmx2042 - Tampa Contact Center injury rate improved

Tmx2042 - Tampa Contact Center's TCR fell 3.9 from 3.9 in 2017 to 0.0 in 2019. Peak filing year was 2017 at 3.9 TCR. In 2019, DART was 0× this establishment's average TCR (severity share of cases).

2017=3.9 · 2018=0.0 · 2019=0.0

OSHA ITA Form 300A scorecard

Establishment book 561710 · Tampa, FL AT/BELOW-IND · MID

Grade A · TCR 1.3 · 29% of ind

  • DART 0.0 DART
  • RANK #14/223
  • PHOTO REN028 Hagerstown
  • BOOK 3y book
  • INJ 5 inj
  • SIZE ~190 FTE

Nearest TCR peer: REN028 Hagerstown (0.0 TCR gap)

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Tmx2042 - Tampa Contact Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Tmx2042 - Tampa Contact Center averages 1.3 TCR (29% of the industry BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Tmx2042 - Tampa Contact Center TCR series: 2017=3.9 · 2018=0 · 2019=0 · BLS 4.5

Where Tmx2042 - Tampa Contact Center falls in its industry

1,655 industry establishments

Safer than 94% of graded establishments in this industry, whose median TCR is 4.7.

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #14 safest of 223 industry employers in Florida.

Tmx2042 - Tampa Contact Center (190 employees, TCR 1.3) among 29 same-industry peers, split at the industry median of 30 employees and a TCR of 4.7 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 050100150200 0510152025 Average employees Total Case Rate Tmx2042 - Tampa Contact Center
Tmx2042 - Tampa Contact Center (190 employees, TCR 1.3) among 29 same-industry peers, split at the industry median of 30 employees and a TCR of 4.7

Tmx2042 - Tampa Contact Center has more employees than the industry median and a lower injury rate than the industry's median TCR of 4.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 3.9 1.9 5 1 0

OSHA ITA peer cross-reference

Establishment peer ledger

561710 · FL · Tampa

1,655 industry employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 1,659 employers in Tampa, FL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR REN028 Hagerstown 1.3 TCR
NAICS-TCR Kansas 1.3 TCR
NAICS-TCR Clegg's Pest Control - Charlotte 1.3 TCR
NAICS-TCR Copesan Services, Inc. dba Wil-Kil Pest Control - Chippewa Falls 1.3 TCR
STATE-SIZE Solution Construction 190 FTE
STATE-SIZE Miami Bakery 190 FTE
STATE-SIZE Team Edition Apparel 190 FTE
STATE-SIZE Tallahassee Operations 190 FTE
CITY-NEAR Diversified Maintenance Systems LLC 10,600 FTE
CITY-NEAR Tampa General Hospital 7,849 FTE
CITY-NEAR Valet Living, LLC 6,337 FTE
CITY-NEAR ST. Joseph's Hospital (5100) 5,540 FTE
NAT-TCR Covanta Kent, Inc. 1.3 TCR
NAT-TCR Jersey Village Pipe 1.3 TCR
NAT-TCR Plumbing 1.3 TCR
NAT-TCR Summerwinds Resort Services, LLC 1.3 TCR
NAT-SIZE Tysons Corner (HR) 190 FTE
NAT-SIZE Manufacturing Resources 190 FTE
NAT-SIZE Urban Energy Solutions, LLC 190 FTE
NAT-SIZE St Albans Vermont Site 190 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.