Medical Transport · Massachusetts

Vital Operations

Name: Vital Operations Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Worcester, MA · ~175 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

F
Failing Safety Record: 12.8
Avg TCR: 3.8
Industry avg: 0
Fatalities

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The verdict

Vital Operations runs at 336% of its industry's injury rate - far more dangerous than the typical Medical Transport workplace, earning a grade F.

Vital Operations: 12.8 TCR = 336% of Medical Transport BLS 3.8 · 2y Form 300A (see methodology below)

Vital Operations safety composite

Vital Operations scores strongest on fatalities (safer than 51% of same-industry peers) and weakest on total case rate (tcr) (safer than 27%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

36/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): F 12.77 per 100 workers

Safer than 27% of industry peers
DART rate: D 6.65 per 100 workers

Safer than 36% of industry peers
Fatalities: D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Vital Operations: 9.8 → 15.8 TCR

Peak year 2020 @ 15.8 TCR · DART/TCR 0.52× in 2020

Vital Operations's TCR rose 6.0 from 9.8 in 2019 to 15.8 in 2020. In 2020, DART was 0.52× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 621910 · Worcester, MA ABOVE-IND · MID

Grade F · TCR 12.8 · 336% of ind

DART 6.7 DART
RANK #10/17
PHOTO PriorityOne
BOOK 2y book
INJ 31 inj
SIZE ~175 FTE

Nearest TCR peer: PriorityOne (0.0 TCR gap)

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12.8
PriorityOne

12.8
Priority Ambul

12.8
Community Ambu

12.8
Medical Transp

12.8

What this shows Vital Operations averages 12.8 TCR (336% of the Medical Transport BLS benchmark).

Vital Operations TCR series: 2019=9.8 · 2020=15.8 · BLS 3.8

Where Vital Operations falls in its industry

976 Medical Transport establishments

Safer than 27% of graded establishments in this industry, whose median TCR is 8.3.

Grade F

More dangerous than peersSafer than peers

Narrower to Massachusetts alone (the establishments it most directly competes with for workers and contracts): ranked #10 safest of 17 Medical Transport employers in Massachusetts.

Vital Operations (175 employees, TCR 12.8) among 29 same-industry peers, split at the industry median of 72 employees and a TCR of 8.3

Vital Operations has more employees than the Medical Transport median and a higher injury rate than the industry's median TCR of 8.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2020	15.8	6.7	15	4	0
2019	9.8	6.1	16	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

621910 · MA · Worcester

976 Medical Transport employers nationwide with a credible TCR · 10,108 rated employers in Massachusetts with headcount on file · 248 employers in Worcester, MA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	PriorityOne	INDIANAPOLIS, IN	12.8 TCR
NAICS-TCR	Priority Ambulance - Operations	KNOXVILLE, TN	12.8 TCR
NAICS-TCR	Community Ambulance Services	ZANESVILLE, OH	12.8 TCR
NAICS-TCR	Medical Transport - Northern Virginia	WOODBRIDGE, VA	12.8 TCR
STATE-SIZE	Garden Remedies, Inc.	FITCHBURG	175 FTE
STATE-SIZE	Colonial Systems	LITTLETON	175 FTE
STATE-SIZE	McNairn Packaging Inc.	WESTFIELD	175 FTE
STATE-SIZE	Mansfield	MANSFIELD	175 FTE
CITY-NEAR	UMass Memorial Health	Worcester	12,452 FTE
CITY-NEAR	4701-813	Worcester	2,492 FTE
CITY-NEAR	St Vincent hospital	Worcester	1,965 FTE
CITY-NEAR	NBC Distributors Inc	Worcester	1,276 FTE
NAT-TCR	Elms Haven Center	Thornton, CO	12.8 TCR
NAT-TCR	Pacesetter Roadside Assistance	Centennial, CO	12.8 TCR
NAT-TCR	Mid South Steel, Inc	Pelham, AL	12.8 TCR
NAT-TCR	North America Fulfillment Centers (FCs) : DEN3	Thornton, CO	12.8 TCR
NAT-SIZE	Bluewater Environmental Services, Inc.	San Leandro, CA	175 FTE
NAT-SIZE	ORC	Anaheim, CA	175 FTE
NAT-SIZE	0016-Behavioral Health Davidson	Davidson, NC	175 FTE
NAT-SIZE	CCI:CC023 - CC023 -McClellan Park, CA	Mcclellan, CA	175 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.