Commercial and industrial machinery repair and maintenance services · California

Western Customer Service #987

Ontario, CA · ~27 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.0
Avg TCR
2.1
Industry avg
0
Fatalities
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The verdict

Western Customer Service #987 runs at 46% of its industry's injury rate - far safer than the typical Commercial and industrial machinery repair and maintenance services workplace, earning a grade A.

Western Customer Service #987: 1.0 TCR = 46% of Commercial and industrial machinery repair and maintenance services BLS 2.1 · 4y Form 300A (see methodology below)

Western Customer Service #987 safety composite

Western Customer Service #987 scores strongest on total case rate (tcr) (safer than 87% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

74/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 0.97 per 100 workers

Safer than 87% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−3.9

2017→2020

Western Customer Service #987 injury rate improved

Western Customer Service #987's TCR fell 3.9 from 3.9 in 2017 to 0.0 in 2020. Peak filing year was 2017 at 3.9 TCR. In 2020, DART was 0× this establishment's average TCR (severity share of cases).

2017=3.9 · 2018=0.0 · 2019=0.0 · 2020=0.0

OSHA ITA Form 300A scorecard

Establishment book 811310 · Ontario, CA AT/BELOW-IND · SMALL

Grade A · TCR 1.0 · 46% of ind

  • DART 0.0 DART
  • RANK #14/148
  • PHOTO Alta Enterprises LLC…
  • BOOK 4y book
  • INJ 1 inj
  • SIZE ~27 FTE

Nearest TCR peer: Alta Enterprises LLC- Montgomery (0.0 TCR gap)

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Western Customer Service #987 in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Western Customer Service #987 averages 1.0 TCR (46% of the Commercial and industrial machinery repair and maintenance services BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Western Customer Service #987 TCR series: 2017=3.9 · 2018=0 · 2019=0 · 2020=0 · BLS 2.1

Where Western Customer Service #987 falls in its industry

2,560 Commercial and industrial mach establishments

Safer than 87% of graded establishments in this industry, whose median TCR is 2.7.

More dangerous than peersSafer than peers

Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #14 safest of 148 Commercial and industrial mach employers in California.

Western Customer Service #987 (27 employees, TCR 1.0) among 29 same-industry peers, split at the industry median of 45 employees and a TCR of 2.7 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0100200300400500 0246810 Average employees Total Case Rate Western Customer Service #987
Western Customer Service #987 (27 employees, TCR 1.0) among 29 same-industry peers, split at the industry median of 45 employees and a TCR of 2.7

Western Customer Service #987 has fewer employees than the Commercial and industrial machinery repa median and a lower injury rate than the industry's median TCR of 2.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 0.0 0.0 0 0 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 3.9 0.0 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

811310 · CA · Ontario

2,560 Commercial and industrial machinery repair and maintenance services employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 599 employers in Ontario, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Alta Enterprises LLC- Montgomery 1.0 TCR
NAICS-TCR Empire Southwest LLC Winnemucca 1.0 TCR
NAICS-TCR SPMOG - El Reno 1.0 TCR
NAICS-TCR JESCO Maintenance Corp. 1.0 TCR
STATE-SIZE HQ 27 FTE
STATE-SIZE Medeiros Farms Vineyards 27 FTE
STATE-SIZE SAND RANCH 27 FTE
STATE-SIZE San Bernabe Vineyards 27 FTE
CITY-NEAR Prime Healthcare Services Inc. Location: St. Mary's, Passaic LLC 46-3499370 (HP29) 10,997 FTE
CITY-NEAR CAONA - ONTARIO HUB 4,372 FTE
CITY-NEAR ONTARIO HUB (CAONA) 3,354 FTE
CITY-NEAR Atlantic Solutions Group Inc, Inc. DBA Empire Workforce Solutions 3,240 FTE
NAT-TCR Tuthill Corporation 1.0 TCR
NAT-TCR Premier Energy Services 1.0 TCR
NAT-TCR FairField Inn & Suites 1.0 TCR
NAT-TCR 4th Avenue 1.0 TCR
NAT-SIZE D&D Hardwoods, LLC 27 FTE
NAT-SIZE Vectren Corporation - Lafayette 27 FTE
NAT-SIZE Vectren Corporation - Terre Haute 27 FTE
NAT-SIZE Hutch's #121 27 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.