Mail and Parcel Delivery · New Jersey

335099-Customer Care Center - Nj

Name: 335099-Customer Care Center - Nj Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Edison, NJ · ~337 workers · 4 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 1.7
Avg TCR: 4.5
Industry avg: 0
Fatalities

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The verdict

335099-Customer Care Center - Nj runs at 38% of its industry's injury rate - far safer than the typical Mail and Parcel Delivery workplace, earning a grade A.

335099-Customer Care Center - Nj: 1.7 TCR = 38% of Mail and Parcel Delivery BLS 4.5 · 4y Form 300A (see methodology below)

335099-Customer Care Center - Nj safety composite

335099-Customer Care Center - Nj scores strongest on total case rate (tcr) (safer than 97% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

81/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): A 1.72 per 100 workers

Safer than 97% of industry peers
DART rate: B 1.01 per 100 workers

Safer than 85% of industry peers
Fatalities: D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.9

2017→2022

335099-Customer Care Center - Nj injury rate improved

335099-Customer Care Center - Nj's TCR fell 0.9 from 2.1 in 2017 to 1.2 in 2022. Peak filing year was 2018 at 2.6 TCR. In 2022, DART was 0.59× this establishment's average TCR (severity share of cases).

2017=2.1 · 2018=2.6 · 2019=1.0 · 2022=1.2

OSHA ITA Form 300A scorecard

Establishment book 491110 · Edison, NJ AT/BELOW-IND · MID

Grade A · TCR 1.7 · 38% of ind

DART 1.0 DART
RANK #13/464
PHOTO SILVER LAKE_1444278
BOOK 4y book
INJ 16 inj
SIZE ~337 FTE

Nearest TCR peer: SILVER LAKE_1444278 (0.0 TCR gap)

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1.7
SILVER LAKE_14

1.7
ALEXANDER CITY

1.7
NORFOLK VMF_14

1.7
SEWICKLEY_1381

1.7

What this shows 335099-Customer Care Center - Nj averages 1.7 TCR (38% of the Mail and Parcel Delivery BLS benchmark).

335099-Customer Care Center - Nj TCR series: 2017=2.1 · 2018=2.6 · 2019=1 · 2022=1.2 · BLS 4.5

Where 335099-Customer Care Center - Nj falls in its industry

13,818 Mail and Parcel Delivery establishments

Safer than 97% of graded establishments in this industry, whose median TCR is 6.8.

Grade A

More dangerous than peersSafer than peers

Narrower to New Jersey alone (the establishments it most directly competes with for workers and contracts): ranked #13 safest of 464 Mail and Parcel Delivery employers in New Jersey.

335099-Customer Care Center - Nj (337 employees, TCR 1.7) among 29 same-industry peers, split at the industry median of 51 employees and a TCR of 6.8

335099-Customer Care Center - Nj has more employees than the Mail and Parcel Delivery median and a lower injury rate than the industry's median TCR of 6.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses
2022	1.2	1.0	2	4
2019	1.0	1.0	3	0
2018	2.6	1.9	5	2
2017	2.1	2.1	6	0

OSHA ITA peer cross-reference

Establishment peer ledger

491110 · NJ · Edison

13,818 Mail and Parcel Delivery employers nationwide with a credible TCR · 11,201 rated employers in New Jersey with headcount on file · 227 employers in Edison, NJ · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	SILVER LAKE_1444278	PEARLAND, TX	1.7 TCR
NAICS-TCR	ALEXANDER CITY_1352654	ALEXANDER CITY, AL	1.7 TCR
NAICS-TCR	NORFOLK VMF_1437640	NORFOLK, VA	1.7 TCR
NAICS-TCR	SEWICKLEY_1381266	SEWICKLEY, PA	1.7 TCR
STATE-SIZE	Formosa Plastics Corporation, New Jersey	LIVINGSTON	337 FTE
STATE-SIZE	2497	PHILLIPSBURG	337 FTE
STATE-SIZE	WM 2871	CINNAMINSON	337 FTE
STATE-SIZE	EWR-SCS	NEWARK	337 FTE
CITY-NEAR	JFK MEDICAL CENTER	Edison	3,904 FTE
CITY-NEAR	Anthony M Yalensics / JFK	Edison	3,389 FTE
CITY-NEAR	Amazon.com Services LLC - LGA9	Edison	2,966 FTE
CITY-NEAR	North America Fulfillment Centers (FCs) : LGA9	Edison	2,437 FTE
NAT-TCR	9123-Isp-Primeflight Aviation Services, Inc.	Romkonkoma, NY	1.7 TCR
NAT-TCR	Douglas GA	Douglas, GA	1.7 TCR
NAT-TCR	020313-Anchorage Ak P&Dc	Anchorage, AK	1.7 TCR
NAT-TCR	The Colonies	Williamsburg, VA	1.7 TCR
NAT-SIZE	Axalta Coating Systems LLC Front Royal Plant	Front Royal, VA	337 FTE
NAT-SIZE	Ashley Furniture Industries, Inc.	Saltillo, MS	337 FTE
NAT-SIZE	The Expo Group -1148	Westmont, IL	337 FTE
NAT-SIZE	Pacific Diagnostic Laboratories	Santa Barbara, CA	337 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2022, 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.