Motor vehicle towing services · Massachusetts

AAA Pioneer Valley - Town Way

West Springfield, MA · ~76 workers · 3 years of OSHA Injury Tracking Application data.

F
Failing Safety Record
10.0
Avg TCR
4.5
Industry avg
0
Fatalities
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The verdict

AAA Pioneer Valley - Town Way runs at 222% of its industry's injury rate - far more dangerous than the typical Motor vehicle towing services workplace, earning a grade F.

AAA Pioneer Valley - Town Way: 10.0 TCR = 222% of Motor vehicle towing services BLS 4.5 · 3y Form 300A (see methodology below)

AAA Pioneer Valley - Town Way safety composite

AAA Pioneer Valley - Town Way scores strongest on fatalities (safer than 52% of same-industry peers) and weakest on total case rate (tcr) (safer than 24%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

35/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 10.01 per 100 workers

Safer than 24% of industry peers

DART rate
D 4.88 per 100 workers

Safer than 35% of industry peers

Fatalities
D 0

Safer than 52% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−5.8

2018→2020

AAA Pioneer Valley - Town Way injury rate improved

AAA Pioneer Valley - Town Way's TCR fell 5.8 from 10.7 in 2018 to 4.9 in 2020. Peak filing year was 2019 at 14.4 TCR. In 2020, DART was 0.49× this establishment's average TCR (severity share of cases).

2018=10.7 · 2019=14.4 · 2020=4.9

OSHA ITA Form 300A scorecard

Establishment book 488410 · West Springfield, MA ABOVE-IND · SMALL

Grade F · TCR 10.0 · 222% of ind

  • DART 4.9 DART
  • RANK P24
  • PHOTO Harrisburg Shop
  • BOOK 3y book
  • INJ 18 inj
  • SIZE ~76 FTE

Nearest TCR peer: Harrisburg Shop (0.1 TCR gap)

Read with this employer → · Industry book → · Massachusetts employers → · Look up another →

AAA Pioneer Valley - Town Way in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows AAA Pioneer Valley - Town Way averages 10.0 TCR (222% of the Motor vehicle towing services BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

AAA Pioneer Valley - Town Way TCR series: 2018=10.7 · 2019=14.4 · 2020=4.9 · BLS 4.5

Where AAA Pioneer Valley - Town Way falls in its industry

157 Motor vehicle towing services establishments

Safer than 24% of graded establishments in this industry, whose median TCR is 5.3.

More dangerous than peersSafer than peers
AAA Pioneer Valley - Town Way (76 employees, TCR 10.0) among 29 same-industry peers, split at the industry median of 40 employees and a TCR of 5.3 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 050100150200 0510152025 Average employees Total Case Rate AAA Pioneer Valley - Town Way
AAA Pioneer Valley - Town Way (76 employees, TCR 10.0) among 29 same-industry peers, split at the industry median of 40 employees and a TCR of 5.3

AAA Pioneer Valley - Town Way has more employees than the Motor vehicle towing services median and a higher injury rate than the industry's median TCR of 5.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 4.9 4.9 3 0 0
2019 14.4 14.4 9 0 0
2018 10.7 10.7 6 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

488410 · MA · West Springfield

157 Motor vehicle towing services employers nationwide with a credible TCR · 10,108 rated employers in Massachusetts with headcount on file · 63 employers in West Springfield, MA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Harrisburg Shop 9.9 TCR
NAICS-TCR N01-TOW-CHARLOTTE - TOWMARK 10.2 TCR
NAICS-TCR H&S Towing Service, Inc 10.2 TCR
NAICS-TCR Serco - Austin,TX 10.3 TCR
STATE-SIZE Insa Springfield Recreational 76 FTE
STATE-SIZE Eversource - Hadley 76 FTE
STATE-SIZE SOMERSET-MA45 76 FTE
STATE-SIZE Cutler Associates, Inc 76 FTE
CITY-NEAR 0302 - WEST SPRINGFIELD MA WHSE 253 FTE
CITY-NEAR BHH - Baystate Home Health 250 FTE
CITY-NEAR East Region Customer Center 207 FTE
CITY-NEAR Bear Mountain 153 FTE
NAT-TCR Arlington TX Windows 10.0 TCR
NAT-TCR Saint Paul Police Narcotics 10.0 TCR
NAT-TCR Alpine Disposal Inc. 10.0 TCR
NAT-TCR CRI - Kentucky 10.0 TCR
NAT-SIZE Morries Brooklyn Park Nissan 76 FTE
NAT-SIZE Bus Garage 76 FTE
NAT-SIZE Outpost Natural Foods-State 76 FTE
NAT-SIZE SoPark Corporation 76 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019, 2018. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.