Employer · Ohio

AEP Energy Contact Center

Columbus, OH · ~94 workers · 2 years of OSHA Injury Tracking Application data.

B
Good Safety Record
0.6
Avg TCR
1.2
Industry avg
0
Fatalities
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The verdict

AEP Energy Contact Center runs at 51% of its industry's injury rate - safer than the typical industry workplace, earning a grade B.

AEP Energy Contact Center: 0.6 TCR = 51% of industry BLS 1.2 · 2y Form 300A (see methodology below)

AEP Energy Contact Center safety composite

AEP Energy Contact Center scores strongest on total case rate (tcr) (safer than 91% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

77/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.61 per 100 workers

Safer than 91% of industry peers

DART rate
B 0 per 100 workers

Safer than 79% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

AEP Energy Contact Center: 0.0 → 1.2 TCR

Peak year 2021 @ 1.2 TCR · DART/TCR 0× in 2021

AEP Energy Contact Center's TCR rose 1.2 from 0.0 in 2020 to 1.2 in 2021. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 221122 · Columbus, OH AT/BELOW-IND · SMALL

Grade B · TCR 0.6 · 51% of ind

  • DART 0.0 DART
  • RANK #12/120
  • PHOTO Pine Forest Complex
  • BOOK 2y book
  • INJ 1 inj
  • SIZE ~94 FTE

Nearest TCR peer: Pine Forest Complex (0.0 TCR gap)

Read with this employer → · Industry book → · Ohio employers → · Look up another →

AEP Energy Contact Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows AEP Energy Contact Center averages 0.6 TCR (51% of the industry BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

AEP Energy Contact Center TCR series: 2020=0 · 2021=1.2 · BLS 1.2

Where AEP Energy Contact Center falls in its industry

2,958 industry establishments

Safer than 91% of graded establishments in this industry, whose median TCR is 2.5.

More dangerous than peersSafer than peers

Narrower to Ohio alone (the establishments it most directly competes with for workers and contracts): ranked #12 safest of 120 industry employers in Ohio.

AEP Energy Contact Center (94 employees, TCR 0.6) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 2.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 05001,0001,5002,000 051015 Average employees Total Case Rate AEP Energy Contact Center
AEP Energy Contact Center (94 employees, TCR 0.6) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 2.5

AEP Energy Contact Center has more employees than the industry median and a lower injury rate than the industry's median TCR of 2.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 1.2 0.0 1 0 0
2020 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

221122 · OH · Columbus

2,958 industry employers nationwide with a credible TCR · 22,650 rated employers in Ohio with headcount on file · 1,500 employers in Columbus, OH · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Pine Forest Complex 0.6 TCR
NAICS-TCR MCE Miami - Central Service Center 0.6 TCR
NAICS-TCR Eversource - Boston 0.6 TCR
NAICS-TCR Richmond Service Center 0.6 TCR
STATE-SIZE K.W. Zellers & Son, Inc. 94 FTE
STATE-SIZE Scherzinger Pest Control 94 FTE
STATE-SIZE WESTERN - WEST PARK SHOP 94 FTE
STATE-SIZE Spieker Company 94 FTE
CITY-NEAR Nationwide Children's Hospital 13,367 FTE
CITY-NEAR Nationwide Children's Hospital Main Campus 10,116 FTE
CITY-NEAR Riverside Methodist Hospital 9,759 FTE
CITY-NEAR North America Fulfillment Centers (FCs) : CMH1 5,057 FTE
NAT-TCR Sinclair Systems Fresno 0.6 TCR
NAT-TCR DesCor Builders 0.6 TCR
NAT-TCR Marine Interior Systems Covington Operations 0.6 TCR
NAT-TCR Pittsburgh Glass Works, LLC - Rochester Hills 0.6 TCR
NAT-SIZE Store #108 94 FTE
NAT-SIZE Store #130 94 FTE
NAT-SIZE Store #024 94 FTE
NAT-SIZE Dolet Hills Power Station 94 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.