Answering services, telephone · Texas

Alorica Beaumont Contact Center

Beaumont, TX · ~615 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.7
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Alorica Beaumont Contact Center runs at 25% of its industry's injury rate - far safer than the typical Answering services, telephone workplace, earning a grade A.

Alorica Beaumont Contact Center: 0.7 TCR = 25% of Answering services, telephone BLS 2.6 · 3y Form 300A (see methodology below)

Alorica Beaumont Contact Center safety composite

Alorica Beaumont Contact Center scores strongest on dart rate (safer than 53% of same-industry peers) and weakest on total case rate (tcr) (safer than 44%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

49/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 0.66 per 100 workers

Safer than 44% of industry peers

DART rate
D 0 per 100 workers

Safer than 53% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Alorica Beaumont Contact Center held a steady TCR band

Alorica Beaumont Contact Center's TCR held near 0.0 from 0.2 in 2016 to 0.3 in 2018. Peak filing year was 2017 at 1.5 TCR. In 2018, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.2 · 2017=1.5 · 2018=0.3

OSHA ITA Form 300A scorecard

Establishment book 561421 · Beaumont, TX AT/BELOW-IND · MID

Grade A · TCR 0.7 · 25% of ind

  • DART 0.0 DART
  • RANK P44
  • PHOTO Black Canyon
  • BOOK 3y book
  • INJ 3 inj
  • SIZE ~615 FTE

Nearest TCR peer: Black Canyon (0.0 TCR gap)

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Alorica Beaumont Contact Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Alorica Beaumont Contact Center averages 0.7 TCR (25% of the Answering services, telephone BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-09-26

Alorica Beaumont Contact Center TCR series: 2016=0.2 · 2017=1.5 · 2018=0.3 · BLS 2.6

Where Alorica Beaumont Contact Center falls in its industry

16 Answering services, telephone establishments

Safer than 44% of graded establishments in this industry, whose median TCR is 0.7.

More dangerous than peersSafer than peers
Alorica Beaumont Contact Center (615 employees, TCR 0.7) among 11 same-industry peers, split at the industry median of 287 employees and a TCR of 0.7 2×2 strategic matrix plotting 12 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0200400600800 0123 Average employees Total Case Rate UT_Orem_1313ME_Bangor_690UT_LaytonNY_Horseheads_326UT_Ogden_550Young Living Essential Oils - MSME_Brunswick_46Black CanyonCity of Greensboro- Guilford Metro 911Public Safety CommunicationsSparks-Grand RapidsAlorica Beaumont Contact Center
Alorica Beaumont Contact Center (615 employees, TCR 0.7) among 11 same-industry peers, split at the industry median of 287 employees and a TCR of 0.7

Alorica Beaumont Contact Center has more employees than the Answering services, telephone median and a higher injury rate than the industry's median TCR of 0.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 0.3 0.0 0 1 0
2017 1.5 0.6 2 5 0
2016 0.2 0.2 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561421 · TX · Beaumont

16 Answering services, telephone employers nationwide with a credible TCR · 38,394 rated employers in Texas with headcount on file · 329 employers in Beaumont, TX · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Black Canyon 0.6 TCR
NAICS-TCR UT_Ogden_550 0.7 TCR
NAICS-TCR LCI - 39 0.7 TCR
NAICS-TCR Public Safety Communications 0.5 TCR
STATE-SIZE ABC Pest Control INC of Austin- ABC Pest Control Inc of Austin 615 FTE
STATE-SIZE Hyatt Regency Lost Pines Resort & Spa 615 FTE
STATE-SIZE Lancaster - Frozen Food Express Industries, Inc. / FFE Transportation 615 FTE
STATE-SIZE Global Specialty Fulfillment : UTX7 616 FTE
CITY-NEAR Beaumont SCANfining Project (BMSF) 2,106 FTE
CITY-NEAR Baptist Hospitals of Southeast Texas 2,021 FTE
CITY-NEAR 4038-1618 1,189 FTE
CITY-NEAR ExxonMobil Beaumont Refinery 1,178 FTE
NAT-TCR The Dow Chemical Company Charlotte Operations 0.7 TCR
NAT-TCR Hennessey Terminal 0.7 TCR
NAT-TCR Riverside Motors Inc DBA Mercedes Benz of Little Rock 0.7 TCR
NAT-TCR Martco, LLC 0.7 TCR
NAT-SIZE COH Police Department 615 FTE
NAT-SIZE KraftHeinz Mason City Iowa 615 FTE
NAT-SIZE Mack Engine Plant 615 FTE
NAT-SIZE Supply Chain : Muskegon, MI 615 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.