Answering services, telephone · Arizona

Black Canyon

Phoenix, AZ · ~287 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.6
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Black Canyon runs at 24% of its industry's injury rate - far safer than the typical Answering services, telephone workplace, earning a grade A.

Black Canyon: 0.6 TCR = 24% of Answering services, telephone BLS 2.6 · 3y Form 300A (see methodology below)

Black Canyon safety composite

Black Canyon scores strongest on dart rate (safer than 53% of same-industry peers) and weakest on total case rate (tcr) (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

51/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 0.62 per 100 workers

Safer than 50% of industry peers

DART rate
D 0 per 100 workers

Safer than 53% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Black Canyon held a steady TCR band

Black Canyon's TCR held near 0.1 from 0.4 in 2018 to 0.5 in 2020. Peak filing year was 2019 at 0.9 TCR. In 2020, DART was 0× this establishment's average TCR (severity share of cases).

2018=0.4 · 2019=0.9 · 2020=0.5

OSHA ITA Form 300A scorecard

Establishment book 561421 · Phoenix, AZ AT/BELOW-IND · MID

Grade A · TCR 0.6 · 24% of ind

  • DART 0.0 DART
  • RANK P50
  • PHOTO Alorica Beaumont Con…
  • BOOK 3y book
  • INJ 4 inj
  • SIZE ~287 FTE

Nearest TCR peer: Alorica Beaumont Contact Center (0.0 TCR gap)

Read with this employer → · Industry book → · Arizona employers → · Look up another →

Black Canyon in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Black Canyon averages 0.6 TCR (24% of the Answering services, telephone BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-09-26

Black Canyon TCR series: 2018=0.4 · 2019=0.9 · 2020=0.5 · BLS 2.6

Where Black Canyon falls in its industry

16 Answering services, telephone establishments

Safer than 50% of graded establishments in this industry, whose median TCR is 0.7.

More dangerous than peersSafer than peers
Black Canyon (287 employees, TCR 0.6) among 11 same-industry peers, split at the industry median of 287 employees and a TCR of 0.7 2×2 strategic matrix plotting 12 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0200400600800 0123 Average employees Total Case Rate UT_Orem_1313ME_Bangor_690UT_LaytonNY_Horseheads_326UT_Ogden_550Young Living Essential Oils - MSME_Brunswick_46Alorica Beaumont Contact CenterCity of Greensboro- Guilford Metro 911Public Safety CommunicationsSparks-Grand RapidsBlack Canyon
Black Canyon (287 employees, TCR 0.6) among 11 same-industry peers, split at the industry median of 287 employees and a TCR of 0.7

Black Canyon has more employees than the Answering services, telephone median and a lower injury rate than the industry's median TCR of 0.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 0.5 0.0 1 0 0
2019 0.9 0.5 2 0 0
2018 0.4 0.4 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561421 · AZ · Phoenix

16 Answering services, telephone employers nationwide with a credible TCR · 9,594 rated employers in Arizona with headcount on file · 2,630 employers in Phoenix, AZ · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Alorica Beaumont Contact Center 0.7 TCR
NAICS-TCR Public Safety Communications 0.5 TCR
NAICS-TCR UT_Ogden_550 0.7 TCR
NAICS-TCR LCI - 39 0.7 TCR
STATE-SIZE Water Resources H310 287 FTE
STATE-SIZE City of Casa Grande 287 FTE
STATE-SIZE FSG-Arizona 287 FTE
STATE-SIZE United Construction Group//High Power Electric 287 FTE
CITY-NEAR Maricopa County 15,504 FTE
CITY-NEAR Phoenix Children's Hospital 7,575 FTE
CITY-NEAR All Company 6,261 FTE
CITY-NEAR 6403-64030500 6,153 FTE
NAT-TCR TA Instruments New Castle, DE 0.6 TCR
NAT-TCR Division 56, 66-Plano and 69 0.6 TCR
NAT-TCR Calvert Brook Park 1983 0.6 TCR
NAT-TCR TVC Middletown 1605 0.6 TCR
NAT-SIZE Turner at Marathon Petroleum Company Texas City TX 287 FTE
NAT-SIZE Pacific Tomato Growers, Ltd. - Virginia Farm 287 FTE
NAT-SIZE Lumentum 1750 Automation 287 FTE
NAT-SIZE Griffis Blessing Inc. 287 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019, 2018. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.