Service Center- Furniture · Connecticut

Cc-Hartford Customer Service Center

Name: Cc-Hartford Customer Service Center Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Manchester, CT · ~101 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

D
Poor Safety Record: 7.2
Avg TCR: 5.8
Industry avg: 0
Fatalities

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The verdict

Cc-Hartford Customer Service Center runs at 123% of its industry's injury rate - more dangerous than the typical Service Center- Furniture workplace, earning a grade D.

Cc-Hartford Customer Service Center: 7.2 TCR = 123% of Service Center- Furniture BLS 5.8 · 2y Form 300A (see methodology below)

Cc-Hartford Customer Service Center safety composite

Cc-Hartford Customer Service Center scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 16%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

26/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): F 7.15 per 100 workers

Safer than 19% of industry peers
DART rate: F 6.38 per 100 workers

Safer than 16% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Cc-Hartford Customer Service Center: 6.8 → 7.5 TCR

Peak year 2023 @ 7.5 TCR · DART/TCR 0.89× in 2023

Cc-Hartford Customer Service Center's TCR rose 0.6 from 6.8 in 2022 to 7.5 in 2023. In 2023, DART was 0.89× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 493110 · Manchester, CT ABOVE-IND · MID

Grade D · TCR 7.2 · 123% of ind

DART 6.4 DART
RANK #42/78
PHOTO OTC - LaVista
BOOK 2y book
INJ 14 inj
SIZE ~101 FTE

Nearest TCR peer: OTC - LaVista (0.0 TCR gap)

Read with this employer → · Industry book → · Connecticut employers → · Look up another →

This site

7.2
OTC - LaVista

7.2
Coke Northeast

7.2
980084

7.2
Amazon.com Ser

7.2

What this shows Cc-Hartford Customer Service Center averages 7.2 TCR (123% of the Service Center- Furniture BLS benchmark).

Cc-Hartford Customer Service Center TCR series: 2022=6.8 · 2023=7.5 · BLS 5.8

Where Cc-Hartford Customer Service Center falls in its industry

9,477 Service Center- Furniture establishments

Safer than 19% of graded establishments in this industry, whose median TCR is 3.5.

Grade D

More dangerous than peersSafer than peers

Narrower to Connecticut alone (the establishments it most directly competes with for workers and contracts): ranked #42 safest of 78 Service Center- Furniture employers in Connecticut.

Cc-Hartford Customer Service Center (101 employees, TCR 7.2) among 29 same-industry peers, split at the industry median of 92 employees and a TCR of 3.5

Cc-Hartford Customer Service Center has more employees than the Service Center- Furniture median and a higher injury rate than the industry's median TCR of 3.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2023	7.5	6.4	7	0	0
2022	6.8	5.9	7	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

493110 · CT · Manchester

9,477 Service Center- Furniture employers nationwide with a credible TCR · 7,008 rated employers in Connecticut with headcount on file · 145 employers in Manchester, CT · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	OTC - LaVista	LAVISTA, NE	7.2 TCR
NAICS-TCR	Coke Northeast - Providence	PROVIDENCE, RI	7.2 TCR
NAICS-TCR	980084	STAUNTON, VA	7.2 TCR
NAICS-TCR	Amazon.com Services LLC - ATL8	LITHIA SPRINGS, GA	7.2 TCR
STATE-SIZE	Public Works	NORWALK	101 FTE
STATE-SIZE	Country Pure Foods - Ellington, Connecticut	ELLINGTON	101 FTE
STATE-SIZE	Har-Conn Chrome Company	WEST HARTFORD	101 FTE
STATE-SIZE	Morgan Truck Body LLC MCT	MOOSUP	101 FTE
CITY-NEAR	Manchester Memorial Hospital	Manchester	1,652 FTE
CITY-NEAR	235 MANCHESTER CT	Manchester	412 FTE
CITY-NEAR	WM 1891	Manchester	387 FTE
CITY-NEAR	Home Office	Manchester	381 FTE
NAT-TCR	Ryerson - Lancaster	Lancaster, NY	7.2 TCR
NAT-TCR	Temco Irving	Portland, OR	7.2 TCR
NAT-TCR	Villas of Holly Brook - Harrisburg	Harrisburg, IL	7.2 TCR
NAT-TCR	The Grand of Dublin	Dublin, OH	7.2 TCR
NAT-SIZE	Trackonomy Systems, Inc.	San Jose, CA	101 FTE
NAT-SIZE	Morgan Newton Company	Plano, TX	101 FTE
NAT-SIZE	Fluid Connectors : Fort Worth PAR	Fort Worth, TX	101 FTE
NAT-SIZE	MDC Interior Solutions	Glendale Heights, IL	101 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2023, 2022. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.