Commercial and industrial machinery repair and maintenance services · Illinois
Central Region Customer Center
Elk Grove Village, IL · ~132 workers · 7 years of OSHA Injury Tracking Application data.
- C
- Average Safety Record
- 1.9
- Avg TCR
- 2.1
- Industry avg
- 0
- Fatalities
The verdict
Central Region Customer Center runs at 90% of its industry's injury rate - about level with the typical Commercial and industrial machinery repair and maintenance services workplace, earning a grade C.
Central Region Customer Center: 1.9 TCR = 90% of Commercial and industrial machinery repair and maintenance services BLS 2.1 · 7y Form 300A (see methodology below)
Central Region Customer Center safety composite
Central Region Customer Center scores strongest on total case rate (tcr) (safer than 65% of same-industry peers) and weakest on dart rate (safer than 35%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
51/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- C 1.89 per 100 workers
Safer than 65% of industry peers
- DART rate
- D 2 per 100 workers
Safer than 35% of industry peers
- Fatalities
- D 0
Safer than 51% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Rising injury rate
Central Region Customer Center: 1.1 → 3.3 TCR
Peak year 2024 @ 3.3 TCR · DART/TCR 1.06× in 2024
Central Region Customer Center's TCR rose 2.2 from 1.1 in 2017 to 3.3 in 2024. In 2024, DART was 1.06× this establishment's average TCR (severity share of cases).
OSHA ITA Form 300A scorecard
Establishment book 811310 · Elk Grove Village, IL AT/BELOW-IND · MID
Grade C · TCR 1.9 · 90% of ind
- DART 2.0 DART
- RANK #54/153
- PHOTO H&H Brown Inc.
- BOOK 7y book
- INJ 18 inj
- SIZE ~132 FTE
Nearest TCR peer: H&H Brown Inc. (0.0 TCR gap)
Read with this employer → · Industry book → · Illinois employers → · Look up another →
Central Region Customer Center in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
Central Region Customer Center
1.9 TCR
- H&H Brown Inc.
H&H Brown Inc.
1.9 TCR
- Integrated Pow
Integrated Power Services Beaumont Service Center
1.9 TCR
- Hibbs ElectroM
Hibbs ElectroMechanical Inc
1.9 TCR
- Pengate Handli
Pengate Handling Systems Inc - Scranton
1.9 TCR
What this shows Central Region Customer Center averages 1.9 TCR (90% of the Commercial and industrial machinery repair and maintenance services BLS benchmark).
Central Region Customer Center TCR series: 2017=1.1 · 2018=0.9 · 2019=1.5 · 2020=2.4 · 2022=2.6 · 2023=1.3 · 2024=3.3 · BLS 2.1
Where Central Region Customer Center falls in its industry
2,560 Commercial and industrial mach establishmentsSafer than 65% of graded establishments in this industry, whose median TCR is 2.7.
Narrower to Illinois alone (the establishments it most directly competes with for workers and contracts): ranked #54 safest of 153 Commercial and industrial mach employers in Illinois.
Central Region Customer Center has more employees than the Commercial and industrial machinery repa median and a lower injury rate than the industry's median TCR of 2.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 3.3 | 2.0 | 5 | 0 | 0 |
| 2023 | 1.3 | 1.3 | 2 | 0 | 0 |
| 2022 | 2.6 | 1.3 | 4 | 0 | 0 |
| 2020 | 2.4 | 2.4 | 3 | 0 | 0 |
| 2019 | 1.5 | 0.8 | 2 | 0 | 0 |
| 2018 | 0.9 | 0.9 | 1 | 0 | 0 |
| 2017 | 1.1 | 0.0 | 1 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
811310 · IL · Elk Grove Village
2,560 Commercial and industrial machinery repair and maintenance services employers nationwide with a credible TCR · 22,804 rated employers in Illinois with headcount on file · 274 employers in Elk Grove Village, IL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | H&H Brown Inc. | 1.9 TCR |
| NAICS-TCR | Integrated Power Services Beaumont Service Center | 1.9 TCR |
| NAICS-TCR | Hibbs ElectroMechanical Inc | 1.9 TCR |
| NAICS-TCR | Pengate Handling Systems Inc - Scranton | 1.9 TCR |
| STATE-SIZE | Kincaid Generation LLC | 132 FTE |
| STATE-SIZE | McNelly Services, Inc. | 132 FTE |
| STATE-SIZE | Imperial Construction Associates, Inc. | 132 FTE |
| STATE-SIZE | CUBS CONSTRUCTION INC | 132 FTE |
| CITY-NEAR | creative werks, LLC | 3,317 FTE |
| CITY-NEAR | 1855-ILARL008 | 2,154 FTE |
| CITY-NEAR | Harvard Maintenance Inc. of Illinois | 1,937 FTE |
| CITY-NEAR | ILARL008 ASCENSION HEALTH ALEXIAN BROTHERS MEDICAL CENTER | 1,712 FTE |
| NAT-TCR | Sodexo at Grand Canyon Univ Taco Bell | 1.9 TCR |
| NAT-TCR | Dunaway Timber Company | 1.9 TCR |
| NAT-TCR | TMX2016 | 1.9 TCR |
| NAT-TCR | TMX2427 | 1.9 TCR |
| NAT-SIZE | NYSEG Elmira | 132 FTE |
| NAT-SIZE | Mini-Circuits (Knapp St.) | 132 FTE |
| NAT-SIZE | MD040 | 132 FTE |
| NAT-SIZE | ICS, Inc | 132 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.