Home health care agencies · New York

CHOICE Call Center

New York, NY · ~192 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.2
Avg TCR
5.2
Industry avg
0
Fatalities
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The verdict

CHOICE Call Center runs at 4% of its industry's injury rate - far safer than the typical Home health care agencies workplace, earning a grade A.

CHOICE Call Center: 0.2 TCR = 4% of Home health care agencies BLS 5.2 · 4y Form 300A (see methodology below)

CHOICE Call Center safety composite

CHOICE Call Center scores strongest on total case rate (tcr) (safer than 98% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

81/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.19 per 100 workers

Safer than 98% of industry peers

DART rate
B 0 per 100 workers

Safer than 83% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.8

2018→2021

CHOICE Call Center injury rate improved

CHOICE Call Center's TCR fell 0.8 from 0.8 in 2018 to 0.0 in 2021. Peak filing year was 2018 at 0.8 TCR. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

2018=0.8 · 2019=0.0 · 2020=0.0 · 2021=0.0

OSHA ITA Form 300A scorecard

Establishment book 621610 · New York, NY AT/BELOW-IND · MID

Grade A · TCR 0.2 · 4% of ind

  • DART 0.0 DART
  • RANK #6/180
  • PHOTO RRHCS Paris
  • BOOK 4y book
  • INJ 1 inj
  • SIZE ~192 FTE

Nearest TCR peer: RRHCS Paris (0.0 TCR gap)

Read with this employer → · Industry book → · New York employers → · Look up another →

CHOICE Call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows CHOICE Call Center averages 0.2 TCR (4% of the Home health care agencies BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

CHOICE Call Center TCR series: 2018=0.8 · 2019=0 · 2020=0 · 2021=0 · BLS 5.2

Where CHOICE Call Center falls in its industry

3,635 Home health care agencies establishments

Safer than 98% of graded establishments in this industry, whose median TCR is 4.4.

More dangerous than peersSafer than peers

Narrower to New York alone (the establishments it most directly competes with for workers and contracts): ranked #6 safest of 180 Home health care agencies employers in New York.

CHOICE Call Center (192 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 72 employees and a TCR of 4.4 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 02004006008001,000 051015 Average employees Total Case Rate CHOICE Call Center
CHOICE Call Center (192 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 72 employees and a TCR of 4.4

CHOICE Call Center has more employees than the Home health care agencies median and a lower injury rate than the industry's median TCR of 4.4. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2019 0.0 0.0 0 0 0
2018 0.8 0.8 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

621610 · NY · New York

3,635 Home health care agencies employers nationwide with a credible TCR · 21,008 rated employers in New York with headcount on file · 1,952 employers in New York, NY · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR RRHCS Paris 0.2 TCR
NAICS-TCR Care Plus Hospice 0.2 TCR
NAICS-TCR 4038-2800 0.2 TCR
NAICS-TCR Amedisys Inc 0.2 TCR
STATE-SIZE VIVID Mechanical Piping and Sheet Metal 192 FTE
STATE-SIZE Otis Elevator Company-Unitec Ver-Tech 192 FTE
STATE-SIZE Treehouse Foods - Associated Brands - Medina, NY 192 FTE
STATE-SIZE 2967-NY83 192 FTE
CITY-NEAR NYU Grossman School of Medicine 16,280 FTE
CITY-NEAR Memorial Hospital Corporation (MEM) 14,781 FTE
CITY-NEAR NYU Langone Hospitals 12,389 FTE
CITY-NEAR Mount Sinai Medical Center 11,845 FTE
NAT-TCR MCF4 Solutions 0.2 TCR
NAT-TCR Amazon (Seattle) 0.2 TCR
NAT-TCR NXP USA Inc. - Oak Hill 0.2 TCR
NAT-TCR 6354-MD04 0.2 TCR
NAT-SIZE Grant Street 192 FTE
NAT-SIZE The Admiral at the Lake 192 FTE
NAT-SIZE First Student Belvidere 192 FTE
NAT-SIZE Ind. School District No. 743 192 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020, 2019, 2018. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.