Express delivery services (except establishments operating under a universal service obligation) · Arizona

CRC Customer Service Center Office

Tempe, AZ · ~690 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.1
Avg TCR
6.5
Industry avg
0
Fatalities
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The verdict

CRC Customer Service Center Office runs at 1% of its industry's injury rate - far safer than the typical Express delivery services (except establishments operating under a universal service obligation) workplace, earning a grade A.

CRC Customer Service Center Office: 0.1 TCR = 1% of Express delivery services (except establishments operating under a universal service obligation) BLS 6.5 · 3y Form 300A (see methodology below)

CRC Customer Service Center Office safety composite

CRC Customer Service Center Office scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

86/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.05 per 100 workers

Safer than 100% of industry peers

DART rate
A 0 per 100 workers

Safer than 95% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

CRC Customer Service Center Office held a steady TCR band

CRC Customer Service Center Office's TCR held near 0.0 from 0.0 in 2016 to 0.0 in 2018. Peak filing year was 2017 at 0.2 TCR. In 2018, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.0 · 2017=0.2 · 2018=0.0

OSHA ITA Form 300A scorecard

Establishment book 492110 · Tempe, AZ AT/BELOW-IND · MID

Grade A · TCR 0.1 · 1% of ind

  • DART 0.0 DART
  • RANK #1/130
  • PHOTO Central New Jersey
  • BOOK 3y book
  • INJ 1 inj
  • SIZE ~690 FTE

Nearest TCR peer: Central New Jersey (0.0 TCR gap)

Read with this employer → · Industry book → · Arizona employers → · Look up another →

CRC Customer Service Center Office in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows CRC Customer Service Center Office averages 0.1 TCR (1% of the Express delivery services (except establishments operating under a universal service obligation) BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

CRC Customer Service Center Office TCR series: 2016=0 · 2017=0.2 · 2018=0 · BLS 6.5

Where CRC Customer Service Center Office falls in its industry

6,679 Express delivery services (exc establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 8.0.

More dangerous than peersSafer than peers

Narrower to Arizona alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 130 Express delivery services (exc employers in Arizona.

CRC Customer Service Center Office (690 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 113 employees and a TCR of 8.0 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,0004,000 0102030 Average employees Total Case Rate CRC Customer Service Center Office
CRC Customer Service Center Office (690 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 113 employees and a TCR of 8.0

CRC Customer Service Center Office has more employees than the Express delivery services (except establ median and a lower injury rate than the industry's median TCR of 8.0. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 0.0 0.0 0 0 0
2017 0.2 0.2 1 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

492110 · AZ · Tempe

6,679 Express delivery services (except establishments operating under a universal service obligation) employers nationwide with a credible TCR · 9,594 rated employers in Arizona with headcount on file · 569 employers in Tempe, AZ · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Central New Jersey 0.1 TCR
NAICS-TCR Richmond Central 0.1 TCR
NAICS-TCR Shaffey Logistics 0.0 TCR
NAICS-TCR Central New Jersey 0.1 TCR
STATE-SIZE HUMBOLDT UNIFIED SCHOOL DISTRICT 692 FTE
STATE-SIZE Oro Valley Hospital 692 FTE
STATE-SIZE Sun Health Senior Living 692 FTE
STATE-SIZE 300000170856815 - AZ-Phoenix-Operating Center 693 FTE
CITY-NEAR SALT RIVER PROJECT DISTRICT VALLEY 4,655 FTE
CITY-NEAR 202376 4,627 FTE
CITY-NEAR Valley Plants and Offices 4,518 FTE
CITY-NEAR IES Communications, LLC 3,432 FTE
NAT-TCR Cameron 4646 W Sam Houston Parkway N 0.1 TCR
NAT-TCR WorleyParsons Group Inc - Houston 0.1 TCR
NAT-TCR Police Heliport/Field Support-FM 0.1 TCR
NAT-TCR Ramona Park Community Center 0.1 TCR
NAT-SIZE JF Electric 690 FTE
NAT-SIZE Richard Bagdasarian, Inc. 690 FTE
NAT-SIZE CRP001 VCA Corp Office Bldgs A, B, C 690 FTE
NAT-SIZE LewisGale Medical Center 690 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.