Treasurers' offices, government · Connecticut

Customer Service Building

Hartford, CT · ~22 workers · 8 years of OSHA Injury Tracking Application data.

B
Good Safety Record
2.0
Avg TCR
3.2
Industry avg
0
Fatalities
Subscribe to safety-record updates (RSS)

The verdict

Customer Service Building runs at 64% of its industry's injury rate - safer than the typical Treasurers' offices, government workplace, earning a grade B.

Customer Service Building: 2.0 TCR = 64% of Treasurers' offices, government BLS 3.2 · 8y Form 300A (see methodology below)

Customer Service Building safety composite

Customer Service Building scores strongest on dart rate (safer than 68% of same-industry peers) and weakest on total case rate (tcr) (safer than 25%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

46/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 2.05 per 100 workers

Safer than 25% of industry peers

DART rate
C 0 per 100 workers

Safer than 68% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−2.7

2016→2023

Customer Service Building injury rate improved

Customer Service Building's TCR fell 2.7 from 5.6 in 2016 to 2.9 in 2023. Peak filing year was 2022 at 8.0 TCR. In 2023, DART was 0× this establishment's average TCR (severity share of cases).

2016=5.6 · 2017=0.0 · 2018=0.0 · 2019=0.0 · 2020=0.0 · 2021=0.0 · 2022=8.0 · 2023=2.9

OSHA ITA Form 300A scorecard

Establishment book 921130 · Hartford, CT AT/BELOW-IND · SMALL

Grade B · TCR 2.0 · 64% of ind

  • DART 0.0 DART
  • RANK #4/5
  • PHOTO City of Sterling Adm…
  • BOOK 8y book
  • INJ 4 inj
  • SIZE ~22 FTE

Nearest TCR peer: City of Sterling Administration (City Manager, Code Enforcement, Finance & City Clerk) (0.0 TCR gap)

Read with this employer → · Industry book → · Connecticut employers → · Look up another →

Customer Service Building in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Customer Service Building averages 2.0 TCR (64% of the Treasurers' offices, government BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Customer Service Building TCR series: 2016=5.6 · 2017=0 · 2018=0 · 2019=0 · 2020=0 · 2021=0 · 2022=8 · 2023=2.9 · BLS 3.2

Where Customer Service Building falls in its industry

104 Treasurers' offices, governmen establishments

Safer than 25% of graded establishments in this industry, whose median TCR is 1.0.

More dangerous than peersSafer than peers

Narrower to Connecticut alone (the establishments it most directly competes with for workers and contracts): ranked #4 safest of 5 Treasurers' offices, governmen employers in Connecticut.

Customer Service Building (22 employees, TCR 2.0) among 29 same-industry peers, split at the industry median of 66 employees and a TCR of 1.0 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 05001,0001,5002,000 051015 Average employees Total Case Rate Customer Service Building
Customer Service Building (22 employees, TCR 2.0) among 29 same-industry peers, split at the industry median of 66 employees and a TCR of 1.0

Customer Service Building has fewer employees than the Treasurers' offices, government median and a higher injury rate than the industry's median TCR of 1.0. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2023 2.9 0.0 1 0 0
2022 8.0 4.0 2 0 0
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 0.0 0.0 0 0 0
2016 5.6 5.6 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

921130 · CT · Hartford

104 Treasurers' offices, government employers nationwide with a credible TCR · 7,008 rated employers in Connecticut with headcount on file · 270 employers in Hartford, CT · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR City of Sterling Administration (City Manager, Code Enforcement, Finance & City Clerk) 2.1 TCR
NAICS-TCR Finance & Taxation 2.0 TCR
NAICS-TCR Hall of Records 2.1 TCR
NAICS-TCR Il. Dept. of Revenue - Fairview Heights 2.1 TCR
STATE-SIZE Charles River Avian Norwich 22 FTE
STATE-SIZE Towantic 22 FTE
STATE-SIZE NAES : Kleen 22 FTE
STATE-SIZE Water & Sewer - Spring St. 22 FTE
CITY-NEAR HARTFORD HOSPITAL 7,842 FTE
CITY-NEAR Saint Francis Hospital 4,674 FTE
CITY-NEAR LAZ Parking California, LLC 4,117 FTE
CITY-NEAR Hartford-Saint Francis Hospital 3,165 FTE
NAT-TCR Appalachian/Brian Estates 2.0 TCR
NAT-TCR IND Indianapolis International Airport 2.0 TCR
NAT-TCR 3001 ND Bismarck 2.0 TCR
NAT-TCR FL006 2.0 TCR
NAT-SIZE RC General Contractors 22 FTE
NAT-SIZE Curtis Lumber Co. Inc. Ray Brook 22 FTE
NAT-SIZE Naturewalk 22 FTE
NAT-SIZE 102 - Gardena Branch 22 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.