Amusement parks (e.g., theme, water) · Tennessee

Dollywood Company - HeartSong Resort

Pigeon Forge, TN · ~167 workers · 2 years of OSHA Injury Tracking Application data.

F
Failing Safety Record
10.3
Avg TCR
3.1
Industry avg
0
Fatalities
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The verdict

Dollywood Company - HeartSong Resort runs at 334% of its industry's injury rate - far more dangerous than the typical Amusement parks (e.g., theme, water) workplace, earning a grade F.

Dollywood Company - HeartSong Resort: 10.3 TCR = 334% of Amusement parks (e.g., theme, water) BLS 3.1 · 2y Form 300A (see methodology below)

Dollywood Company - HeartSong Resort safety composite

Dollywood Company - HeartSong Resort scores strongest on fatalities (safer than 52% of same-industry peers) and weakest on total case rate (tcr) (safer than 19%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

28/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 10.35 per 100 workers

Safer than 19% of industry peers

DART rate
F 7.06 per 100 workers

Safer than 22% of industry peers

Fatalities
D 0

Safer than 52% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−3.0

2023→2024

Dollywood Company - HeartSong Resort injury rate improved

Dollywood Company - HeartSong Resort's TCR fell 3.0 from 11.9 in 2023 to 8.8 in 2024. Peak filing year was 2023 at 11.9 TCR. In 2024, DART was 0.68× this establishment's average TCR (severity share of cases).

2023=11.9 · 2024=8.8

OSHA ITA Form 300A scorecard

Establishment book 713110 · Pigeon Forge, TN ABOVE-IND · MID

Grade F · TCR 10.3 · 334% of ind

  • DART 7.1 DART
  • RANK #10/11
  • PHOTO Schlitterbahn Waterp…
  • BOOK 2y book
  • INJ 21 inj
  • SIZE ~167 FTE

Nearest TCR peer: Schlitterbahn Waterparks and Resort - New Braunfels (0.0 TCR gap)

Read with this employer → · Industry book → · Tennessee employers → · Look up another →

Dollywood Company - HeartSong Resort in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Dollywood Company - HeartSong Resort averages 10.3 TCR (334% of the Amusement parks (e.g., theme, water) BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Dollywood Company - HeartSong Resort TCR series: 2023=11.9 · 2024=8.8 · BLS 3.1

Where Dollywood Company - HeartSong Resort falls in its industry

296 Amusement parks (e.g., theme, establishments

Safer than 19% of graded establishments in this industry, whose median TCR is 6.3.

More dangerous than peersSafer than peers

Narrower to Tennessee alone (the establishments it most directly competes with for workers and contracts): ranked #10 safest of 11 Amusement parks (e.g., theme, employers in Tennessee.

Dollywood Company - HeartSong Resort (167 employees, TCR 10.3) among 29 same-industry peers, split at the industry median of 197 employees and a TCR of 6.3 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 010,00020,00030,00040,000 0510152025 Average employees Total Case Rate Dollywood Company - HeartSong Resort
Dollywood Company - HeartSong Resort (167 employees, TCR 10.3) among 29 same-industry peers, split at the industry median of 197 employees and a TCR of 6.3

Dollywood Company - HeartSong Resort has fewer employees than the Amusement parks (e.g., theme, water) median and a higher injury rate than the industry's median TCR of 6.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 8.8 7.1 14 1 0
2023 11.9 10.2 7 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

713110 · TN · Pigeon Forge

296 Amusement parks (e.g., theme, water) employers nationwide with a credible TCR · 10,743 rated employers in Tennessee with headcount on file · 45 employers in Pigeon Forge, TN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Schlitterbahn Waterparks and Resort - New Braunfels 10.4 TCR
NAICS-TCR Walt Disney Parks and Resorts U.S. Inc., dba Disneyland Resort 10.4 TCR
NAICS-TCR Golfland SunSplash 10.5 TCR
NAICS-TCR Frankie's Fun Park of Columbia, LLC 10.5 TCR
STATE-SIZE Installed Building Products of Nashville #741 167 FTE
STATE-SIZE 500 Administration Crane Sales and Service LLC 167 FTE
STATE-SIZE REILY FOODS COMPANY - JFG 167 FTE
STATE-SIZE Rohm and Haas Chemicals LLC - Knoxville, TN 167 FTE
CITY-NEAR Dollywood Company - Dollywood 2,289 FTE
CITY-NEAR Dollywood 1,561 FTE
CITY-NEAR Dollywood Company - Dollywood Splash Country 404 FTE
CITY-NEAR Dixie Stampede 310 FTE
NAT-TCR Exmoore IRA 10.3 TCR
NAT-TCR Wccs-Mchs-640 Old Cain Ridge Road 10.3 TCR
NAT-TCR Charlottesville - Police 10.3 TCR
NAT-TCR Carmel Valley Ranch 10.3 TCR
NAT-SIZE STR0017 167 FTE
NAT-SIZE TriNova Inc. 167 FTE
NAT-SIZE Capasso Enterprises Inc 167 FTE
NAT-SIZE Decker Construction Company 167 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.