Employer · Florida

eService Contact Center Florida 681

Name: eService Contact Center Florida 681 Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Oocee, FL · ~190 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

B
Good Safety Record: 2.6
Avg TCR: 3.4
Industry avg: 0
Fatalities

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The verdict

eService Contact Center Florida 681 runs at 78% of its industry's injury rate - safer than the typical industry workplace, earning a grade B.

eService Contact Center Florida 681: 2.6 TCR = 78% of industry BLS 3.4 · 2y Form 300A (see methodology below)

eService Contact Center Florida 681 safety composite

eService Contact Center Florida 681 scores strongest on total case rate (tcr) (safer than 87% of same-industry peers) and weakest on dart rate (safer than 42%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

62/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): B 2.65 per 100 workers

Safer than 87% of industry peers
DART rate: D 2.82 per 100 workers

Safer than 42% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

eService Contact Center Florida 681: 1.7 → 3.6 TCR

Peak year 2018 @ 3.6 TCR · DART/TCR 1.06× in 2018

eService Contact Center Florida 681's TCR rose 2.0 from 1.7 in 2017 to 3.6 in 2018. In 2018, DART was 1.06× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 442299 · Oocee, FL AT/BELOW-IND · MID

Grade B · TCR 2.6 · 78% of ind

DART 2.8 DART
RANK #16/159
PHOTO Woodfield #107
BOOK 2y book
INJ 10 inj
SIZE ~190 FTE

Nearest TCR peer: Woodfield #107 (0.0 TCR gap)

Read with this employer → · Industry book → · Florida employers → · Look up another →

060/ARLINGTON

2.7
buybuy Baby Sc

2.7
This site

2.6
Woodfield #107

2.6
Bed Bath and B

2.6

What this shows eService Contact Center Florida 681 averages 2.6 TCR (78% of the industry BLS benchmark).

eService Contact Center Florida 681 TCR series: 2017=1.7 · 2018=3.6 · BLS 3.4

Where eService Contact Center Florida 681 falls in its industry

2,162 industry establishments

Safer than 87% of graded establishments in this industry, whose median TCR is 6.2.

Grade B

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #16 safest of 159 industry employers in Florida.

eService Contact Center Florida 681 (190 employees, TCR 2.6) among 29 same-industry peers, split at the industry median of 40 employees and a TCR of 6.2

eService Contact Center Florida 681 has more employees than the industry median and a lower injury rate than the industry's median TCR of 6.2. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2018	3.6	2.8	9	0	0
2017	1.7	0.0	1	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

442299 · FL · Oocee

2,162 industry employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	Woodfield #107	SCHAUMBURG, IL	2.6 TCR
NAICS-TCR	Bed Bath and Beyond Lewisville	LEWISVILLE, TX	2.6 TCR
NAICS-TCR	060/ARLINGTON	ARLINGTON, TX	2.7 TCR
NAICS-TCR	buybuy Baby Scottsdale 3023	SCOTTSDALE, AZ	2.7 TCR
STATE-SIZE	Solution Construction	MEDLEY	190 FTE
STATE-SIZE	Miami Bakery	MIAMI	190 FTE
STATE-SIZE	Team Edition Apparel	BRADENTON	190 FTE
STATE-SIZE	Tallahassee Operations	TALLAHASSEE	190 FTE
CITY-NEAR	eService Contact Center Florida	Oocee	227 FTE
NAT-TCR	CD Lanes 111516 Sundt Construction	El Paso, TX	2.6 TCR
NAT-TCR	Oldcastle OPI - Folsom	Willimastown, NJ	2.6 TCR
NAT-TCR	Division JV15 - Patuxent River Fuels	Nas Patuxent River, MD	2.6 TCR
NAT-TCR	Eversource - Southboro Electric	Southboro, MA	2.6 TCR
NAT-SIZE	Community Living Hourly	Clinton, IA	190 FTE
NAT-SIZE	Parkwest Medical Camplex	Pueblo, CO	190 FTE
NAT-SIZE	Chicago (Ilcws)	Chicago, IL	190 FTE
NAT-SIZE	Mercy Laboratories	Springfield, MA	190 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.