retailing new home furnishings · Florida

eService Contact Center Florida

Oocee, FL · ~227 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.3
Avg TCR
3.4
Industry avg
0
Fatalities
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The verdict

eService Contact Center Florida runs at 10% of its industry's injury rate - far safer than the typical retailing new home furnishings workplace, earning a grade A.

eService Contact Center Florida: 0.3 TCR = 10% of retailing new home furnishings BLS 3.4 · 2y Form 300A (see methodology below)

eService Contact Center Florida safety composite

eService Contact Center Florida scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on dart rate (safer than 44%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

68/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.34 per 100 workers

Safer than 100% of industry peers

DART rate
D 0.68 per 100 workers

Safer than 44% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

eService Contact Center Florida: 0.0 → 0.7 TCR

Peak year 2020 @ 0.7 TCR · DART/TCR 2× in 2020

eService Contact Center Florida's TCR rose 0.7 from 0.0 in 2019 to 0.7 in 2020. In 2020, DART was 2× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 442299 · Oocee, FL AT/BELOW-IND · MID

Grade A · TCR 0.3 · 10% of ind

  • DART 0.7 DART
  • RANK #2/159
  • PHOTO FORT MILL Corporate …
  • BOOK 2y book
  • INJ 1 inj
  • SIZE ~227 FTE

Nearest TCR peer: FORT MILL Corporate Site (0.1 TCR gap)

Read with this employer → · Industry book → · Florida employers → · Look up another →

eService Contact Center Florida in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows eService Contact Center Florida averages 0.3 TCR (10% of the retailing new home furnishings BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

eService Contact Center Florida TCR series: 2019=0 · 2020=0.7 · BLS 3.4

Where eService Contact Center Florida falls in its industry

2,162 retailing new home furnishings establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 6.2.

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 159 retailing new home furnishings employers in Florida.

eService Contact Center Florida (227 employees, TCR 0.3) among 29 same-industry peers, split at the industry median of 40 employees and a TCR of 6.2 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 050100150200250 051015 Average employees Total Case Rate eService Contact Center Florida
eService Contact Center Florida (227 employees, TCR 0.3) among 29 same-industry peers, split at the industry median of 40 employees and a TCR of 6.2

eService Contact Center Florida has more employees than the retailing new home furnishings median and a lower injury rate than the industry's median TCR of 6.2. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 0.7 0.7 1 0 0
2019 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

442299 · FL · Oocee

2,162 retailing new home furnishings employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR FORT MILL Corporate Site 0.3 TCR
NAICS-TCR 064/Northshore 0.4 TCR
NAICS-TCR Natick #211 0.4 TCR
NAICS-TCR HGCORP 0.4 TCR
STATE-SIZE US074: Miami 263 - SG 227 FTE
STATE-SIZE RJKielty Plumbing, Heating & Cooling, Inc 227 FTE
STATE-SIZE Quietflex Manufacturing Company, L.P.-FL 227 FTE
STATE-SIZE Blue Origin Florida, LLC 227 FTE
CITY-NEAR eService Contact Center Florida 681 190 FTE
NAT-TCR CA-02 0.3 TCR
NAT-TCR Corpus Christi Liquefaction Project 0.3 TCR
NAT-TCR Philadelphia, PA HVAC 0.3 TCR
NAT-TCR All Native Managed Services 0.3 TCR
NAT-SIZE Cianbro Corporate 227 FTE
NAT-SIZE Paradigm Metals, Inc 227 FTE
NAT-SIZE Sandpiper Rehab and Nursing 227 FTE
NAT-SIZE TX132 227 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.